Go Energy Financial Credit Union is headquartered in Tucker and is the 26th largest credit union in the state of Georgia. It is also the 1,407th largest credit union in the nation. It was established in 1969 and as of June of 2019, it had grown to 33 employees and 12,712 members at 3 locations. Go Energy Financial Credit Union has an A health rating.
Go Energy Financial Credit Union is open to employees (and their families) of Georgia's electric cooperatives, and associated service organizations in the EMC system. Also eligible for membership are residents of Carroll, Coweta, Bartow, Cobb, Douglas, Fulton, Paulding, or Fayette counties.
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My husband and I have a joint account at GEMC Federal Credit Union. We opened the account around 1996, when we married and moved to Lithia Springs, GA. We kept our account there after moving over 30 minutes away in 1999. In these years we have paid off car loans, personal loans, etc. with GEMC. I noticed a change over a year ago when I made a mistake and asked for some help with some fees that were charged. No way. I wrote a letter asking for some help and consideration that I am a long time GEMC FCU account holder. No way. The letter I received back was short and cold. You make a mistake here and we will not help you out. Period. A year later I asked for a fee to be removed. No way. You made a mistake a year ago and asked for a fee to be removed, so you will never get a fee removed now. I was told to write a letter. I wrote a letter and got the exact same answer as a year before. Now, I am going through financial difficulties - no mistake - my family is living paycheck to paycheck and still don't have enough. We took out a 401K loan and deposited it into our GEMC account on a Thursday. The following Wednesday the bank...oops credit union...was still holding it until that Friday before allowing us to use it. In the meantime we were accessed so many fees while paying our bills that we are overdrawn by hundreds of dollars with $50,000 waiting in the wings! So, after all of this is taken care of I will write another letter. This time I may be saying goodbye to my so-called non-profit credit union with over 10 years of having an account with them. GEMC has become a BIG BANK FOR-PROFIT in their philosophy. I can get that anywhere, probably right here in my city so I don't have to drive 30 minutes to my branch when I need to see a person. I feel very disappointed in this credit union changing so drastically. Seeing the 5 star rating really is puzzling to me until I look at how much money they have!!! Non-profit is not that rich!!! And, they can't help a long time account holder with all of that money in the GEMC account!!! Very disturbing.
I have long heard the virtues of credit unions extolled for their customer friendly policies. Apparently GEMC Federal Credit Union didn't get that memo. I have been a customer for 12 years. In that time, I have opened and paid off five separate loans, including two car loans, without ever missing a payment. Having never had an issue, I opened a sixth loan for a paltry amount by comparison to previous loans I'd taken out with them. During the financial crisis and a period of unemployment, every single creditor I had worked with me, including the major 'uncaring' credit card companies -- every one, that is, except GEMC. Their 'lowering' of my monthly minimum payment was laughable and still far out of reach, especially in proportion to the small amount owed, and they are the only company that then proceeded to completely trash my credit. All other creditors were willing to work with me to establish reasonable, reachable payments and to prevent poor marks on my credit. Even after once again finding employment, catching up all payments and paying on time for a solid year until payment in full was made, they refuse to grant a goodwill request regarding my credit, stating that it cannot be done despite the well-documented fact that even the 'uncaring' big banks do it for people all the time. They have their money, so they don't care any more. Only good ending to this story? The trick's on them, as it turns out. Multiple family members who have long kept their HUNDREDS of thousands of dollars at GEMC because they believed them to be customer friendly have now decided, after hearing my story, to close and move their accounts. Can't wait for the dismissive lady named Nancy at Customer Service to receive the letters they intend to write telling just HOW much the company's losing thanks to her dismissive letter to me. Especially the one from one particular family member, which will cost GEMC a few hundred thousand alone. Wonder if the letter he gets in return will be just as dismissive?
New to the area wanted to establish a relationship with a new bank. I went to GEMC and was told I had to pay 10 dollars to open a checking account! unbelievable ... I have never paid, nor will I pay to open a checking account. the institution lost deposit accounts in the 6 figures because of their greed for $10. Idiots...? You decide. Look elsewhere.
|Return on Assets - YTD||0.39%|
|Return on Equity - YTD||3.71%|
|Annual Interest Income||$2.6MM|
|Assets and Liabilities|
|Equity Capital||Q2 2019||$13.4MM|
|Loan Loss Allowance||Q2 2019||$212.00K|
|Unbacked Noncurrent Loans||Q2 2019||$736.00K|
|Real Estate Owned||Q2 2019||$0|
Rates for Go Energy Financial Credit Union are currently being reviewed.
|Go Energy Financial Credit Union Locations|
|Branch Office||2100 E Exchange Pl Ste 101||Tucker, GA 30084-5313|
|Branch Office||120 Greystone Power Blvd||Dallas, GA 30157|
|Branch Office||4040 Bankhead Hwy||Douglasville, GA 30134|