Fall River Municipal Credit Union

Outrageous

This bank is a nuisance. I am the proxy for my 96 yr old mother. Occasionally I have to go inside for my mother to deposit checks into her account. Every visit is a hassle. The staff fully expect a 96 yr old wheelchair bound woman who requires round the clock nurse's care to go inside and visit them. Every single time. Plus, they charge a $3 fee to receive a paper copy of her bank statement in the mail- which I don't always receive, yet the fee is always deducted. And if I need to speak with someone on the phone, there's a fee for that as well. This isn't a huge chain either. They only have 4 locations in the city. What's the excuse? After every visit I promise myself I will close the account because of the unnecessary hassle. They are unreasonable.