Family Financial Credit Union is headquartered in Norton Shores and is the 92nd largest credit union in the state of Michigan. It is also the 1,443rd largest credit union in the nation. It was established in 1959 and as of June of 2023, it had grown to 33 employees and 16,790 members at 4 locations. Family Financial Credit Union's CD rates are 5X the national average, and it has a B+ health rating.
Membership in Family Financial Credit Union is open to those who live, work, worship, or attend school in the Michigan counties of Allegan, Kent, Mason, Montcalm, Muskegon, Newaygo, Oceana, or Ottawa. Immediate family members of current Family Financial Credit Union members are eligible for membership, regardless of where they live.
See current membership details
I have been a member of this credit union for a little over 12 years now. It's a huge improvement compared to my previous bank/credit union. They never give us unnecessary overdraft charges. Whenever I have had to call to speak with someone regarding questionable transactions I have always been pleased with the results. Their customer service is really superb, and they were very patient with my problems. Their site/mobile banking is really easy to handle as well. I like that I can transfer money without charges or an issue between my accounts. Overall I am very happy with this credit union and recommend them to anyone!
Member for 10 years in good standing, paid off 3 loans EARLY, when my info was stolen and I had fraudulent charges on my account, I was treated like a criminal. No courtesy , or even follow up calls, I had to call each time ti find out what was going on, and they were not even nice. Over the years my card has been compromised numerous times, through no fault of my own.
Overall | |
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NCUA # | 61633 |
Year Chartered | 1959 |
Employees | 33 |
Primary Regulator |
Profit Margin | |
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Return on Assets - YTD | 0.63% |
Return on Equity - YTD | 6.82% |
Annual Interest Income | $2.8MM |
Assets and Liabilities | ||
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Assets | Q2 2023vs Q2 2022 | $156.9MM$161.5MM |
Loans | Q2 2023vs Q2 2022 | $96.5MM$86.3MM |
Deposits | Q2 2023vs Q2 2022 | $139.7MM$144.9MM |
Equity Capital | Q2 2023vs Q2 2022 | $14.8MM$14.9MM |
Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$162.00K |
Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $386.00K$247.00K |
Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Family Financial Credit Union Locations | ||
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Branch Office | 3575 Henry St | Norton Shores, MI 49441 |
Branch Office | 4075 W Polk Rd | Hart, MI 49420-8177 |
Branch Office | 1798 Holton Rd | N Muskegon, MI 49445-1473 |
Branch Office | 844 1st St | Muskegon, MI 49440-1125 |