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Family Financial Credit Union


Overview / Commentary
www.ff-cu.org
800-332-0779
3575 Henry St
Norton Shores, MI 49441

Family Financial Credit Union is headquartered in Norton Shores and is the 92nd largest credit union in the state of Michigan. It is also the 1,505th largest credit union in the nation. It was established in 1959 and as of December of 2019, it had grown to 29 employees and 16,305 members at 3 locations. Family Financial Credit Union's CD rates are 46% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Family Financial Credit Union is open to those who live, work, worship, or attend school in the Michigan counties of Allegan, Kent, Mason, Montcalm, Muskegon, Newaygo, Oceana, or Ottawa. Immediate family members of current Family Financial Credit Union members are eligible for membership, regardless of where they live.
See current membership details

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Reviews (2)

BEST CREDIT UNION AROUND!

Posted by: |

I have been a member of this credit union for a little over 12 years now. It's a huge improvement compared to my previous bank/credit union. They never give us unnecessary overdraft charges. Whenever I have had to call to speak with someone regarding questionable transactions I have always been pleased with the results. Their customer service is really superb, and they were very patient with my problems. Their site/mobile banking is really easy to handle as well. I like that I can transfer money without charges or an issue between my accounts. Overall I am very happy with this credit union and recommend them to anyone!

1

TERRIBLE CUSTOMER SERVICE

Posted by: |

Member for 10 years in good standing, paid off 3 loans EARLY, when my info was stolen and I had fraudulent charges on my account, I was treated like a criminal. No courtesy , or even follow up calls, I had to call each time ti find out what was going on, and they were not even nice. Over the years my card has been compromised numerous times, through no fault of my own.

1


Health
A

Data as of Q4 2019

Learn why bank health matters

Health Grade Components

Overall
NCUA #61633
Year Chartered1959
Employees29
Primary Regulator
Profit Margin
Return on Assets - YTD0.49%
Return on Equity - YTD3.56%
Annual Interest Income$4.3MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$118.0MM$112.3MM
LoansQ4 2019vs Q4 2018$77.3MM$73.9MM
DepositsQ4 2019vs Q4 2018$101.3MM$96.8MM
Equity CapitalQ4 2019vs Q4 2018$16.1MM$14.7MM
Loan Loss AllowanceQ4 2019vs Q4 2018$227.00K$269.00K
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$807.00K$781.00K
Real Estate OwnedQ4 2019vs Q4 2018$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Family Financial Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Family Financial Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.70%*$25k*-High Yield Savings Account
OTHER TIERS: 0.40% → $2.5k - $5k | 0.50% → $5k - $10k | 0.60% → $10k - $25k
0.25%--Individual Retirement Account
0.10%$105-Regular Savings Account
0.10%--Christmas Club Account
0.10%--Dream Club Account
0.10%--Special Purpose Savings Account
0.10%--Earnie Youth Account

Family Financial Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.87%$25k-60 Month Jumbo CD
1.76%$500-60 Month CD
1.61%$25k-48 Month Jumbo CD
1.51%$500-48 Month CD
1.51%$25k-36 Month Jumbo CD
1.41%$500-36 Month CD
1.41%$25k-24 Month Jumbo CD
1.31%$500-24 Month CD
1.31%$25k-12 Month Jumbo CD
1.21%$500-12 Month CD
1.00%$500-6 Month CD
0.50%$500-3 Month CD
0.50%$100-6 Month CD Plus
0.25%$25-1 Year Save to Win CD

Family Financial Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.87%$25k-60 Month Jumbo IRA Certificate
1.76%$500-60 Month IRA Certificate
1.61%$25k-48 Month Jumbo IRA Certificate
1.51%$500-48 Month IRA Certificate
1.51%$25k-36 Month Jumbo IRA Certificate
1.41%$500-36 Month IRA Certificate
1.41%$25k-24 Month Jumbo IRA Certificate
1.31%$500-24 Month IRA Certificate
1.31%$25k-12 Month Jumbo IRA Certificate
1.21%$500-12 Month IRA Certificate
1.00%$500-6 Month IRA Certificate
0.50%$500-3 Month IRA Certificate
Locations


Family Financial Credit Union Locations
Branch Office3575 Henry StNorton Shores, MI 49441
Branch Office4075 W Polk RdHart, MI 49420-8177
Branch Office1798 Holton RdN Muskegon, MI 49445-1473

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.