Family Financial Credit Union is headquartered in Norton Shores and is the 89th largest credit union in the state of Michigan. It is also the 1,420th largest credit union in the nation. It was established in 1959 and as of September of 2022, it had grown to 30 employees and 16,817 members at 4 locations. Family Financial Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Family Financial Credit Union is open to those who live, work, worship, or attend school in the Michigan counties of Allegan, Kent, Mason, Montcalm, Muskegon, Newaygo, Oceana, or Ottawa. Immediate family members of current Family Financial Credit Union members are eligible for membership, regardless of where they live.
See current membership details
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BEST CREDIT UNION AROUND!
I have been a member of this credit union for a little over 12 years now. It's a huge improvement compared to my previous bank/credit union. They never give us unnecessary overdraft charges. Whenever I have had to call to speak with someone regarding questionable transactions I have always been pleased with the results. Their customer service is really superb, and they were very patient with my problems. Their site/mobile banking is really easy to handle as well. I like that I can transfer money without charges or an issue between my accounts. Overall I am very happy with this credit union and recommend them to anyone!
TERRIBLE CUSTOMER SERVICE
Member for 10 years in good standing, paid off 3 loans EARLY, when my info was stolen and I had fraudulent charges on my account, I was treated like a criminal. No courtesy , or even follow up calls, I had to call each time ti find out what was going on, and they were not even nice. Over the years my card has been compromised numerous times, through no fault of my own.
Data as of Q3 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 61633 |
| Year Chartered | 1959 |
| Employees | 30 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.49% |
| Return on Equity - YTD | 5.54% |
| Annual Interest Income | $3.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2022vs Q3 2021 | $163.3MM$157.9MM |
| Loans | Q3 2022vs Q3 2021 | $88.6MM$84.9MM |
| Deposits | Q3 2022vs Q3 2021 | $147.1MM$139.8MM |
| Equity Capital | Q3 2022vs Q3 2021 | $14.3MM$16.8MM |
| Loan Loss Allowance | Q3 2022vs Q3 2021 | $152.00K$217.00K |
| Unbacked Noncurrent Loans | Q3 2022vs Q3 2021 | $410.00K$513.00K |
| Real Estate Owned | Q3 2022vs Q3 2021 | $0$0 |