Family Trust Federal Credit Union is headquartered in Rock Hill and is the 10th largest credit union in the state of South Carolina. It is also the 573rd largest credit union in the nation. It was established in 1957 and as of September of 2022, it had grown to 139 employees and 51,734 members at 7 locations. Family Trust Federal Credit Union has an A health rating.
Membership is open to anyone who lives, works, worships, or attends school in York County.
See current membership details
I've been with this credit union for over 12 years and I've seen customer service steadily decline. They really just don't care anything about their members or their concerns. I wrote a letter to the president and he ignored it. They act like they are Bank of America or something instead of the small credit union they really are.
I have had nothing but problems with the atms, website and debit cards so I quit using the account. Apparently, something that was set up on automatic withdrawal went through after I was no longer using the account and put me in the negative for about $20. I never received any notice from the credit union but did realize it on my own and money was deposited taking it out of the negative, yet they closed my account. I still received nothing telling me my account was being closed, just a refund check for the money that was in my checking account. I then went online to find out what was going on, and it said I have no access to any accounts which is when I knew they had indeed closed my account. This is absolutely ridiculous considering that is the one and only time I have EVER been in the negative and it was cleared up without them even contacting me. Terrible way to do business and treat people. I recommend taking your business elsewhere.
|Return on Assets - YTD||0.48%|
|Return on Equity - YTD||5.1%|
|Annual Interest Income||$15.2MM|
|Assets and Liabilities|
|Assets||Q3 2022vs Q3 2021||$695.4MM$653.8MM|
|Loans||Q3 2022vs Q3 2021||$470.7MM$405.3MM|
|Deposits||Q3 2022vs Q3 2021||$607.8MM$567.9MM|
|Equity Capital||Q3 2022vs Q3 2021||$65.6MM$61.9MM|
|Loan Loss Allowance||Q3 2022vs Q3 2021||$1.1MM$1.8MM|
|Unbacked Noncurrent Loans||Q3 2022vs Q3 2021||$1.8MM$1.5MM|
|Real Estate Owned||Q3 2022vs Q3 2021||$0$0|
Rates for Family Trust Federal Credit Union are currently being reviewed.
|Family Trust Federal Credit Union Locations|
|Branch Office||2700 Celanese Rd||Rock Hill, SC 29732-9406|
|Branch Office||1219 Highway 55 E||Clover, SC 29710|
|Branch Office||430 Mercantile Place||Fort Mill, SC 29715|
|Branch Office||1615 Progress Way||Rock Hill, SC 29730|
|Branch Office||1690 Old York Rd||York, SC 29745|
|Branch Office||1490 Albright Rd||Rock Hill, SC 29730|
|Corporate Office||225 White St W||Rock Hill, SC 29730-4039|