First Seacoast Bank

David Tufano

This morning I went to the drive-thru of the Dover, New Hampshire branch. I am not a customer, but I stopped to cash a check that a friend of mine gave to me who is a customer. I gave the check and my enhanced New Hampshire driver's license to the teller at the window. The teller asked me if I had a second ID, preferably a credit or debit card. I questioned her and told her that I would rather not send any card with my debit card number or credit card number on it, especially because they have the expiration date and security code right on the card. I gave her a government issued VA benefit card with a photo on it. She told me that would not be sufficient. After further questioning, she went to see the branch manager. After about 10 minutes, with other cars waiting behind me, the branch manager came over and told me that she was going to make an exception, do me a favor, and cash the check. She also told me that she called the account holder, who of course was at work, and confused her as to why she was being called in the middle of the day. The amount of the check that I was cashing was a whopping $30.00. Needless to say, if I ever have the need for a local bank account it certainly would not be at this bank, and I have sympathy for anyone who is a customer of theirs. FYI- any enhanced driver's license is sufficient identification to obtain a US passport and/or to travel internationally with. If it's security that they are concerned with, they should get a grip.