Financial Center First Credit Union is headquartered in Indianapolis and is the 15th largest credit union in the state of Indiana. It is also the 490th largest credit union in the nation. It was established in 1953 and as of December of 2021, it had grown to 186 employees and 76,690 members at 10 locations. Financial Center First Credit Union's money market rates are 59% higher than the national average, and it has an A health rating.
Membership in Financial Center First Credit Union is open to those who live or work in the Indiana counties of Boone, Brown, Delaware, Hamilton, Hancock, Hendricks, Henry, Howard, Johnson, Madison, Marion, Morgan, Putnam, Shelby, or Tipton.
See current membership details
So far its ok, The debit cards are extreamly ugly and look like something that went out of date in the 50's. The online account is not working, however they have been very helpful and fast at responding to me and it should be fixed soon. I get a 1.25% intrest on my checking account, my old bank would not even do that for a 6 year CD. So for the intreset I will let that slide.
As for the credit pull, There is no "soft" credit pull, if any company pulls your credit it is a hard hit. You can't blam a company for your ignorance on the subject of how credit works.
I have had a good experience with FCFCU.... so far.
I like their interest rate and convince.
The folks at the Fort office have been very helpful.
I had to call several times and stay on hold for 10 minutes each time just to get access to my account online. Some reps have helped, and others gave me information that did not work.
Their site is real retro, which makes it hard to navigate and do what I want. I have to pay fees in order to make a simple payment on my car loan. It cost $10 to pay over the phone or $2 for an online payment. I am trying to pay off my loan early, because they are a nightmare to deal with and I just discovered the maximum that you can pay at a time is $1,000 - what a great way for them to charge more fees!
Stole several hundreds of dollars from us in false NSF fees due to branch personnel mistakes. Failed transfer, held funds, horrible customer service.
Lied to by every single rep on the phone and in the branches. Took months to correct the smallest error, and they made ZERO record of it. SO when the same thing happened, I was called a liar because they made no record. I hear nothing but horror stories from using this joke of a Credit Union.
I could not close this account faster. The other reviewer hit the nail on the head; Peice of garbage establishment.
I went into this branch on 56th street and the service is horrible. The rude tellers and unfriendly staff made me to never go back. i closed my account and stay away from this credit union. It's not worth it!!
This credit union is a Piece of sh*t. They will also do a hard credit pull on you and lie to you saying it's a soft pull when in fact it's not. I filled a complaint against them for their piss poor customer service. I would avoid this place like the plague.
Overall | |
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NCUA # | 68658 |
Year Chartered | 1953 |
Employees | 186 |
Primary Regulator |
Profit Margin | |
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Return on Assets - YTD | 0.54% |
Return on Equity - YTD | 5.11% |
Annual Interest Income | $28.0MM |
Assets and Liabilities | ||
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Assets | Q4 2021vs Q4 2020 | $817.3MM$760.8MM |
Loans | Q4 2021vs Q4 2020 | $625.6MM$595.3MM |
Deposits | Q4 2021vs Q4 2020 | $708.2MM$655.3MM |
Equity Capital | Q4 2021vs Q4 2020 | $86.0MM$82.3MM |
Loan Loss Allowance | Q4 2021vs Q4 2020 | $6.3MM$6.0MM |
Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $5.2MM$5.7MM |
Real Estate Owned | Q4 2021vs Q4 2020 | $30.00K$232.00K |
Always verify rates and promotions with the bank or credit union. We are not Financial Center First Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Greenwood Branches | ||
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Branch Office | 20 N Emerson Ave | Greenwood, IN 46143-8895 |
Indianapolis Branches | ||
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Branch Office | 8899 E 56th St | Indianapolis, IN 46249 |
Branch Office | 1301 E Stop 11 Rd | Indianapolis, IN 46227 |
Branch Office | 11715 Fox Rd Ste 100 | Indianapolis, IN 46236 |
Branch Office | 7101 E 56th St | Indianapolis, IN 46226 |
Branch Office | 8245 Allisonville Rd | Indianapolis, IN 46250 |
Branch Office | 5501 W 86th St | Indianapolis, IN 46268 |
KOKOMO Branches | ||
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Branch Office | 1935 S DIXON RD | KOKOMO, IN 46902 |
Muncie Branches | ||
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Branch Office | 2900 N Oakwood Ave | Muncie, IN 47304-2273 |
Branch Office | 2001 W University Ave | Muncie, IN 47306 |