Financial Center First Credit Union


Overview / Commentary
317-916-7700
7101 E 56th St
Indianapolis, IN 46226-0501

Financial Center First Credit Union is headquartered in Indianapolis and is the 16th largest credit union in the state of Indiana. It is also the 501st largest credit union in the nation. It was established in 1953 and as of June of 2022, it had grown to 166 employees and 77,663 members at 10 locations. Financial Center First Credit Union's money market rates are 3X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Financial Center First Credit Union is open to those who live or work in the Indiana counties of Boone, Brown, Delaware, Hamilton, Hancock, Hendricks, Henry, Howard, Johnson, Madison, Marion, Morgan, Putnam, Shelby, or Tipton.
See current membership details

Reviews (7)

Just Opened The Account

So far its ok, The debit cards are extreamly ugly and look like something that went out of date in the 50's. The online account is not working, however they have been very helpful and fast at responding to me and it should be fixed soon. I get a 1.25% intrest on my checking account, my old bank would not even do that for a 6 year CD. So for the intreset I will let that slide. 

As for the credit pull, There is no "soft" credit pull, if any company pulls your credit it is a hard hit. You can't blam a company for your ignorance on the subject of how credit works.

So Far So Good

Posted by: |

I have had a good experience with FCFCU.... so far.  
I like their interest rate and convince.  
The folks at the Fort office have been very helpful. 

Liars And Thieves

Posted by: |

I paid my mothers mortgage payment for years as she was unable to care for herself and her affairs. the financial Center knew that I was paying the mortgage. She passed away in March 2021 and the bank continued to accept my payments up until October 2021. They told me they could not accept the payments but did not explain why. Within that same month they sent me forclosure papers and said we were behind in payments which was a bald faced lie. They then sent me a statement showing all the payments we made from the date of her death which was March until October were reversed and put into some type of account. They refuse to comunicate with us. Beware

Terrible Site & Excessive Fees

Posted by: |

I had to call several times and stay on hold for 10 minutes each time just to get access to my account online. Some reps have helped, and others gave me information that did not work.

Their site is real retro, which makes it hard to navigate and do what I want. I have to pay fees in order to make a simple payment on my car loan. It cost $10 to pay over the phone or $2 for an online payment. I am trying to pay off my loan early, because they are a nightmare to deal with and I just discovered the maximum that you can pay at a time is $1,000 - what a great way for them to charge more fees!

Horrible Liars And Thieves

Posted by: |

Stole several hundreds of dollars from us in false NSF fees due to branch personnel mistakes.  Failed transfer, held funds, horrible customer service.

Lied to by every single rep on the phone and in the branches.  Took months to correct the smallest error, and they made ZERO record of it.  SO when the same thing happened, I was called a liar because they made no record.  I hear nothing but horror stories from using this joke of a Credit Union.

I could not close this account faster.  The other reviewer hit the nail on the head; Peice of garbage establishment.

Terrible Service

Posted by: |

I went into this branch on 56th street and the service is horrible.  The rude tellers and unfriendly staff made me to never go back.  i closed my account and stay away from this credit union.  It's not worth it!!  

Stay Away !!!

Posted by: |

This credit union is a Piece of sh*t. They will also do a hard credit pull on you and lie to you saying it's a soft pull when in fact it's not. I filled a complaint against them for their piss poor customer service. I would avoid this place like the plague.



Health

Health Grade Components

Overall
NCUA #68658
Year Chartered1953
Employees166
Primary Regulator
Profit Margin
Return on Assets - YTD0.61%
Return on Equity - YTD5.94%
Annual Interest Income$14.2MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$819.6MM$791.4MM
LoansQ2 2022vs Q2 2021$634.5MM$632.1MM
DepositsQ2 2022vs Q2 2021$712.7MM$683.9MM
Equity CapitalQ2 2022vs Q2 2021$84.3MM$83.4MM
Loan Loss AllowanceQ2 2022vs Q2 2021$6.0MM$6.6MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$6.6MM$3.6MM
Real Estate OwnedQ2 2022vs Q2 2021$0$232.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Financial Center First Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Financial Center First Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$10k*-IRA Shares
OTHER TIERS: 0.30% $100 - $1k | 0.35% $1k - $10k
0.25%$100-Share Savings
0.25%$100-Student Savings
0.25%$100-Special Savings
0.25%$100-Health Savings Account
0.25%$100-Member's Choice Club
0.25%$100-Business Savings

Financial Center First Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.10%*$100k*-Premier Money Market
OTHER TIERS: 0.25% Up to $100k
1.05%*$100k*-Tiered Money Market
OTHER TIERS: 0.25% Up to $10k | 0.60% $10k - $50k | 0.75% $50k - $100k
1.05%*$100k*-Health Savings Tiered Money Market
OTHER TIERS: 0.25% Up to $10k | 0.60% $10k - $50k | 0.75% $50k - $100k
0.95%$100k-Business Premier Money Market
0.95%*$500k*-Business Tiered Money Market
OTHER TIERS: 0.25% $1k - $10k | 0.55% $10k - $50k | 0.70% $50k - $100k | 0.90% $100k - $500k
0.80%*$50k*-Prestige Money Market
OTHER TIERS: 0.25% Up to $50k
0.70%$50k-Business Prestige Money Market
0.60%*$10k*-Premium Money Market
OTHER TIERS: 0.25% Up to $10k
0.55%*$10k*-Business Premium Money Market
OTHER TIERS: 0.25% Up to $10k
0.25%--Money Market
0.25%--Business Money Market

Financial Center First Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.75%*$100k*-Champion Checking
OTHER TIERS: 0.25% Up to $10k | 0.35% $10k - $50k | 0.55% $50k - $100k
0.30%*$1.5k*-High Interest Checking
OTHER TIERS: 0.25% Up to $1.5k
0.25%--Business Interest Checking
0.25%--Direct Interest Checking

Financial Center First Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%$500-13 Month Share Certificate Special
3.00%$500-13 Month HSA Certificate Special
2.25%$500-84 Month Share Certificate Special
2.25%$500-84 HSA Certificate Special
2.15%$500-60 Month Share Certificate Special
2.15%$500-60 Month HSA Certificate Special
2.10%$500-37 Month Certificate Special
2.10%$500-37 Month HSA Certificate Special
2.05%$500-29 Month Certificate Special
1.40%*$50k*-60 Month Share Certificate
OTHER TIERS: 1.35% $500 - $50k
1.40%*$50k*-60 Month HSA Share Certificate
OTHER TIERS: 1.35% $500 - $50k
1.35%*$50k*-48 Month Share Certificate
OTHER TIERS: 1.30% $500 - $50k
1.35%*$50k*-48 Month HSA Share Certificate
OTHER TIERS: 1.30% $500 - $50k
1.30%*$50k*-36 Month Share Certificate
OTHER TIERS: 1.25% $500 - $50k
1.30%*$50k*-36 Month HSA Share Certificate
OTHER TIERS: 1.25% $500 - $50k
1.20%*$50k*-30 Month Share Certificate
OTHER TIERS: 1.15% $500 - $50k
1.20%*$50k*-30 Month HSA Share Certificate
OTHER TIERS: 1.15% $500 - $50k
1.15%*$50k*-24 Month Share Certificate
OTHER TIERS: 1.10% $500 - $50k
1.15%*$50k*-24 Month HSA Share Certificate
OTHER TIERS: 1.10% $500 - $50k
1.10%*$50k*-18 Month Share Certificate
OTHER TIERS: 1.05% $500 - $50k
1.10%*$50k*-18 Month HSA Share Certificate
OTHER TIERS: 1.05% $500 - $50k
1.05%*$50k*-12 Month Share Certificate
OTHER TIERS: 1.00% $500 - $50k
1.05%*$50k*-12 Month HSA Share Certificate
OTHER TIERS: 1.00% $500 - $50k
1.00%$25-12 Month Save 2 Win Certificate Special
0.90%*$50k*-9 Month Share Certificate
OTHER TIERS: 0.85% $500 - $50k
0.90%*$50k*-9 Month HSA Share Certificate
OTHER TIERS: 0.85% $500 - $50k
0.80%*$50k*-6 Month Share Certificate
OTHER TIERS: 0.75% $500 - $50k
0.80%*$50k*-6 Month HSA Share Certificate
OTHER TIERS: 0.75% $500 - $50k
0.35%*$50k*-91 Day Share Certificate
OTHER TIERS: 0.30% $500 - $50k
0.35%*$50k*-91 Day HSA Share Certificate
OTHER TIERS: 0.30% $500 - $50k

Financial Center First Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.40%*$50k*-60 Month IRA Certificate
OTHER TIERS: 1.35% $500 - $50k
1.35%*$50k*-48 Month IRA Certificate
OTHER TIERS: 1.30% $500 - $50k
1.30%*$50k*-36 Month IRA Certificate
OTHER TIERS: 1.25% $500 - $50k
1.20%*$50k*-30 Month IRA Certificate
OTHER TIERS: 1.15% $500 - $50k
1.15%*$50k*-24 Month IRA Certificate
OTHER TIERS: 1.10% $500 - $50k
1.10%*$50k*-18 Month IRA Certificate
OTHER TIERS: 1.05% $500 - $50k
1.05%*$50k*-12 Month IRA Certificate
OTHER TIERS: 1.00% $500 - $50k
0.90%*$50k*-9 Month IRA Certificate
OTHER TIERS: 0.85% $500 - $50k
0.80%*$50k*-6 Month IRA Certificate
OTHER TIERS: 0.75% $500 - $50k
0.35%*$50k*-91 Day IRA Certificate
OTHER TIERS: 0.30% $500 - $50k
Locations


Cities: Greenwood, Indianapolis, KOKOMO, Muncie

Greenwood Branches
Branch Office20 N Emerson AveGreenwood, IN 46143-8895

Indianapolis Branches
Branch Office8899 E 56th StIndianapolis, IN 46249
Branch Office1301 E Stop 11 RdIndianapolis, IN 46227
Branch Office11715 Fox Rd Ste 100Indianapolis, IN 46236
Branch Office7101 E 56th StIndianapolis, IN 46226
Branch Office8245 Allisonville RdIndianapolis, IN 46250
Branch Office5501 W 86th StIndianapolis, IN 46268

KOKOMO Branches
Branch Office1935 S DIXON RDKOKOMO, IN 46902

Muncie Branches
Branch Office2900 N Oakwood AveMuncie, IN 47304-2273
Branch Office2001 W University AveMuncie, IN 47306

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