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Financial Center First Credit Union


Overview / Commentary
www.fcfcu.com
317-916-7700
7101 E 56th St
Indianapolis, IN 46226

Financial Center First Credit Union is headquartered in Indianapolis and is the 17th largest credit union in the state of Indiana. It is also the 520th largest credit union in the nation. It was established in 1953 and as of September of 2019, it had grown to 159 employees and 64,574 members at 7 locations. Financial Center First Credit Union's money market rates are 2X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Financial Center First Credit Union is open to those who live or work in Boone, Brown, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan, Putnam, and Shelby Counties in Indiana.
See current membership details

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Reviews (6)

Just Opened The Account

Posted by: |

So far its ok, The debit cards are extreamly ugly and look like something that went out of date in the 50's. The online account is not working, however they have been very helpful and fast at responding to me and it should be fixed soon. I get a 1.25% intrest on my checking account, my old bank would not even do that for a 6 year CD. So for the intreset I will let that slide. 

As for the credit pull, There is no "soft" credit pull, if any company pulls your credit it is a hard hit. You can't blam a company for your ignorance on the subject of how credit works.

9

So Far So Good

Posted by: |

I have had a good experience with FCFCU.... so far.  
I like their interest rate and convince.  
The folks at the Fort office have been very helpful. 

5

Terrible Site & Excessive Fees

Posted by: |

I had to call several times and stay on hold for 10 minutes each time just to get access to my account online. Some reps have helped, and others gave me information that did not work.

Their site is real retro, which makes it hard to navigate and do what I want. I have to pay fees in order to make a simple payment on my car loan. It cost $10 to pay over the phone or $2 for an online payment. I am trying to pay off my loan early, because they are a nightmare to deal with and I just discovered the maximum that you can pay at a time is $1,000 - what a great way for them to charge more fees!

2

Horrible Liars And Thieves

Posted by: |

Stole several hundreds of dollars from us in false NSF fees due to branch personnel mistakes.  Failed transfer, held funds, horrible customer service.

Lied to by every single rep on the phone and in the branches.  Took months to correct the smallest error, and they made ZERO record of it.  SO when the same thing happened, I was called a liar because they made no record.  I hear nothing but horror stories from using this joke of a Credit Union.

I could not close this account faster.  The other reviewer hit the nail on the head; Peice of garbage establishment.

7

Terrible Service

Posted by: |

I went into this branch on 56th street and the service is horrible.  The rude tellers and unfriendly staff made me to never go back.  i closed my account and stay away from this credit union.  It's not worth it!!  

7

Stay Away !!!

Posted by: |

This credit union is a Piece of sh*t. They will also do a hard credit pull on you and lie to you saying it's a soft pull when in fact it's not. I filled a complaint against them for their piss poor customer service. I would avoid this place like the plague.

9


Health
A

Data as of Q3 2019

Learn why bank health matters

Health Grade Components

Overall
NCUA #68658
Year Chartered1953
Employees159
Primary Regulator
Profit Margin
Return on Assets - YTD0.35%
Return on Equity - YTD2.79%
Annual Interest Income$18.5MM
Assets and Liabilities
AssetsQ3 2019vs Q3 2018$573.1MM$557.6MM
LoansQ3 2019vs Q3 2018$458.4MM$460.3MM
DepositsQ3 2019vs Q3 2018$478.4MM$465.7MM
Equity CapitalQ3 2019vs Q3 2018$72.3MM$69.7MM
Loan Loss AllowanceQ3 2019vs Q3 2018$5.2MM$5.1MM
Unbacked Noncurrent LoansQ3 2019vs Q3 2018$3.7MM$4.0MM
Real Estate OwnedQ3 2019vs Q3 2018$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Financial Center First Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Financial Center First Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%$10k-IRA Premium Shares
0.20%$1k-IRA Plus Shares
0.15%$100-IRA Shares
0.10%$100-Share Savings
0.10%$100-Student Savings
0.10%$100-Special Savings
0.10%$100-Health Savings Account
0.10%$100-Member's Choice Club
0.10%$100-Business Savings

Financial Center First Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.20%*$500k*-Business Tiered Money Market
OTHER TIERS: 0.20% → $1k - $10k | 0.50% → $10k - $25k | 0.60% → $25k - $50k | 0.75% → $50k - $100k | 1.00% → $100k - $250k | 1.10% → $250k - $500k
1.00%*$100k*-Premier Money Market
OTHER TIERS: 0.10% → Up to $100k
1.00%$100k-Business Premier Money Market
1.00%*$100k*-HSA Premier Money Market
OTHER TIERS: 0.10% → Up to $100k
0.95%*$100k*-Tiered Money Market
OTHER TIERS: 0.10% → Up to $1k | 0.20% → $1k - $10k | 0.50% → $10k - $50k | 0.70% → $50k - $100k
0.95%*$100k*-Health Savings Tiered Money Market
OTHER TIERS: 0.10% → Up to $1k | 0.20% → $1k - $10k | 0.50% → $10k - $50k | 0.70% → $50k - $100k
0.75%*$50k*-Prestige Money Market
OTHER TIERS: 0.10% → Up to $50k
0.75%$50k-Business Prestige Money Market
0.75%*$50k*-HSA Prestige Money Market
OTHER TIERS: 0.10% → Up to $50k
0.50%*$10k*-Premium Money Market
OTHER TIERS: 0.10% → Up to $10k
0.50%*$10k*-HSA Premium Money Market
OTHER TIERS: 0.10% → Up to $10k
0.50%*$10k*-Business Premium Money Market
OTHER TIERS: 0.10% → Up to $10k
0.20%*$1k*-Money Market
OTHER TIERS: 0.10% → Up to $1k
0.20%*$1k*-HSA Money Market
OTHER TIERS: 0.10% → Up to $1k
0.20%*$1k*-Business Money Market
OTHER TIERS: 0.10% → Up to $1k

Financial Center First Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%*$100k*-Champion Checking
OTHER TIERS: 0.10% → Up to $1k | 0.20% → $1k - $10k | 0.50% → $10k - $50k | 0.75% → $50k - $100k
0.15%*$1.5k*-High Interest Checking
OTHER TIERS: 0.10% → Up to $1.5k
0.10%--Business Interest Checking
0.10%--Direct Interest Checking

Financial Center First Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.40%$500-84 HSA Certificate Special
2.35%$500-84 Month Share Certificate Special
2.26%$500-1-60 Month Blended StepSmart Certificate Special
2.26%$500-1-60 Month Blended HSA StepSmart Certificate Special
2.15%$500-60 Month HSA Certificate Special
2.10%$500-60 Month Share Certificate Special
2.10%$500-37 Month HSA Certificate Special
2.05%$500-37 Month Certificate Special
2.00%$500-13 Month Share Certificate Special
2.00%$500-13 Month HSA Certificate Special
1.25%*$50k*-12 Month Share Certificate
OTHER TIERS: 1.20% → $500 - $50k
1.25%*$50k*-12 Month HSA Share Certificate
OTHER TIERS: 1.20% → $500 - $50k
1.20%*$50k*-18 Month Share Certificate
OTHER TIERS: 1.15% → $500 - $50k
1.20%*$50k*-18 Month HSA Share Certificate
OTHER TIERS: 1.15% → $500 - $50k
1.15%*$50k*-48 Month Share Certificate
OTHER TIERS: 1.10% → $500 - $50k
1.15%*$50k*-60 Month Share Certificate
OTHER TIERS: 1.10% → $500 - $50k
1.15%*$50k*-48 Month HSA Share Certificate
OTHER TIERS: 1.10% → $500 - $50k
1.15%*$50k*-60 Month HSA Share Certificate
OTHER TIERS: 1.10% → $500 - $50k
1.10%*$50k*-24 Month Share Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%*$50k*-30 Month Share Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%*$50k*-36 Month Share Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%$500-60 Month FlexSmart Certificate
1.10%$500-60 Month AddSmart Certificate
1.10%*$50k*-24 Month HSA Share Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%*$50k*-30 Month HSA Share Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%*$50k*-36 Month HSA Share Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.05%*$50k*-9 Month Share Certificate
OTHER TIERS: 1.00% → $500 - $50k
1.05%*$50k*-9 Month HSA Share Certificate
OTHER TIERS: 1.00% → $500 - $50k
0.90%*$50k*-6 Month Share Certificate
OTHER TIERS: 0.85% → $500 - $50k
0.90%*$50k*-6 Month HSA Share Certificate
OTHER TIERS: 0.85% → $500 - $50k
0.85%$25-12 Month Save 2 Win Certificate Special
0.40%*$50k*-91 Day Share Certificate
OTHER TIERS: 0.35% → $500 - $50k
0.40%*$50k*-91 Day HSA Share Certificate
OTHER TIERS: 0.35% → $500 - $50k

Financial Center First Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%*$50k*-12 Month IRA Certificate
OTHER TIERS: 1.20% → $500 - $50k
1.20%*$50k*-18 Month IRA Certificate
OTHER TIERS: 1.15% → $500 - $50k
1.15%*$50k*-48 Month IRA Certificate
OTHER TIERS: 1.10% → $500 - $50k
1.15%*$50k*-60 Month IRA Certificate
OTHER TIERS: 1.10% → $500 - $50k
1.10%*$50k*-24 Month IRA Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%*$50k*-30 Month IRA Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.10%*$50k*-36 Month IRA Certificate
OTHER TIERS: 1.05% → $500 - $50k
1.05%*$50k*-9 Month IRA Certificate
OTHER TIERS: 1.00% → $500 - $50k
0.90%*$50k*-6 Month IRA Certificate
OTHER TIERS: 0.85% → $500 - $50k
0.40%*$50k*-91 Day IRA Certificate
OTHER TIERS: 0.35% → $500 - $50k
Locations


Financial Center First Credit Union Locations
Branch Office8899 E 56th StIndianapolis, IN 46249
Branch Office5455 W 86th StIndianapolis, IN 46268
Branch Office1301 E Stop 11 RdIndianapolis, IN 46227
Branch Office20 N Emerson AveGreenwood, IN 46143-8895
Branch Office11715 Fox Rd Ste 100Indianapolis, IN 46236
Branch Office7101 E 56th StIndianapolis, IN 46226
Branch Office8245 Allisonville RdIndianapolis, IN 46250

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