Financial Plus Credit Union (IL)

Like a bank, but better

I have "banked" with my credit union for as long as I have had an account, so my description is based on many years of experience. I really began using my accounts when I started my first job at age 16. At that time, paper checks were the norm so I interacted with the clerks on a weekly basis. They were always very friendly and extremely helpful. I have also had two car loans through this credit union, and they helped me set up automatic withdrawals so that I would not have to remember and transfer the funds myself, which was very helpful. In each case, they also matched the dealership's lower interest rate to keep my business. Finally, there have been two instances where I have overdrawn my checking account. In each case, I was at the bank first thing the next day when I realized my mistake, and in each case they were willing to waive the overdraft fees due to my prompt handling of it. I have since began also banking at a bank, and while the people are friendly there does not seem to be the same personal service that I have recieved from my credit union.