First Bank & Trust (Brookings, SD)


Overview / Commentary
800-843-1552
520 6th Street
Brookings, SD 57006

First Bank & Trust (Brookings, SD) is headquartered in BROOKINGS and is the 5th largest bank in the state of South Dakota. It is also the 294th largest bank in the nation. It was established in 1925 and as of September of 2024, it had grown to 700 employees at 22 locations. First Bank & Trust (Brookings, SD) has an A health rating.

Reviews (1)

Very Bad Customer Service/Disputes Department

Posted by: |

Everything will be fine until you have a problem with a charge. I have been disputing an unauthorized charge for nine months without any resolution. I haven't been presented any evidence in that time that the charge is valid-and the balance is once again showing that I owe it. They seem to have a strategy of making it as hard as possible to communicate by offering only mail and fax to communicate with their different deadlines. Also, customer service will make it as hard as possible as well to solve the issue by simply just hanging -up, with one day hanging-up on me 5 times. It's hard to believe there is any investigation at all regarding the unauthorized charge-they just want you to go away. I have had to file a complaint with the FDIC for help in dealing with this bank's credit card department in hopes of resolving this before I terminate the account. Do not use this bank.



Health

Health Grade Components

Overall
FDIC Certificate #3973
Year Established1925
Employees700
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.24%
Return on Equity - YTD12.34%
Annual Interest Income$176.7MM
Assets and Liabilities
AssetsQ3 2024vs Q3 2023$4.7B$4.55B
LoansQ3 2024vs Q3 2023$3.53B$3.37B
DepositsQ3 2024vs Q3 2023$3.92B$3.78B
Equity CapitalQ3 2024vs Q3 2023$488MM$437.3MM
Loan Loss AllowanceQ3 2024vs Q3 2023$43.1MM$39.8MM
Unbacked Noncurrent LoansQ3 2024vs Q3 2023$9.4MM$8.2MM
Real Estate OwnedQ3 2024vs Q3 2023$7.1MM$8.3MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

First Bank & Trust (Brookings, SD) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$0-Kids-N-Coins Club
0.05%$0-Cache Teen Savings

First Bank & Trust (Brookings, SD) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%*$0$25keasyGROW Checking
OTHER TIERS: 0.39% $25k+
Locations

Availability



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