First Basin Credit Union
Popular Accounts at this Credit Union
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 2.15% | 5-year CD | 60 Month CD 2.03% - National Average |
| 0.60% | 1-year CD | 12 Month CD 2.45% - Synchrony Bank 12 Month CD |
| 0.30% | Savings | Regular Share Account |
First Basin Credit Union is headquartered in Odessa and is the 71st largest credit union in the state of Texas. It is also the 867th largest credit union in the nation. It was established in 1965 and as of June of 2018, it had grown to 96 employees and 25,662 members at 8 locations. First Basin Credit Union has an A health rating.
Field of Membership Restrictions
First Basin Credit Union of Texas is open to the residents, church members, and the people that maintain employment within the Permain Basin area.
See current membership details
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A Credit Union That Works For You
I've been a customer of First Basin Credit Union for almost 20 years. I've never had any problem with my accounts that the staff can not fix. They're always exceptional in their service and willingness to take ownership of issues. This week, I needed copies of some checks that had cleared my account. I tried the online banking system and was unable to pull up copies of two of the checks. I went into my nearest location and asked if there was an issue with the system or if it was just me. The representative logged into my account to see exactly what the problem was, but the checks wouldn't pull up for her either. She got her supervisor to call the main office and inquire to the IT department. Turns out the checks were processed in a different way that prevented an image from being added, so they waived the reprint fees for me and manually printed the copies I needed. Just one example of how the credit union goes above and beyond to solve problems for their customers. Very pleased and will be a lifelong customer!
A nice place to do business
This credit union has several branches in local area. The branches are open later than what some might consider banker's hours which is definitely a great thing for the busy business man or woman. The credit union really prides themselves on having great customer service and are always very friendly with a greeting when you walk in. When having issues they are resolved to my satisfaction and often they will even wave overdraft fees if you aren't a habitual hot check writer. Their website is well maintained and easy to find exactly what you need. I will say that they do not offer some of the features and products that the big name banks do, so that was a reason that I do not do all my banking solely with the credit union. Overall I would recommend this credit union to anyone looking to open a new account with cheap fees and excellent customer service. They really go above and beyond to make it worth your while.
Worst Experience With A Bank Ever
If I could give zero stars I would. BEWARE you can't pay loan online or over the phone!!! You have to write a check and mail it or bring it to them, both extremely inconvenient options. I live in Lubbock and the branch is only open 10-3 Tuesday and Thursday. Then when I tried to mail the payment, they claimed they never got it, called me a liar and threatened repo! I have excellent credit and payment history, and have NEVER had an issue like this with another bank, much less have been threatened, and spoken to in that way. If I knew how they did business I would have never let the finance guy at the dealership use them.
Their Customers Mean Little To Them
The customer service is ok to a point, but how they deal with a dual customer account is not balanced.
Data as of Q2 2018
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 67609 |
| Year Chartered | 1965 |
| Employees | 96 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.9% |
| Return on Equity - YTD | 9.61% |
| Annual Interest Income | $5.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2018vs Q2 2017 | $265.3MM$224.7MM |
| Loans | Q2 2018vs Q2 2017 | $226.9MM$182.5MM |
| Deposits | Q2 2018vs Q2 2017 | $225.5MM$186.5MM |
| Equity Capital | Q2 2018vs Q2 2017 | $24.2MM$21.8MM |
| Loan Loss Allowance | Q2 2018vs Q2 2017 | $1.5MM$1.3MM |
| Unbacked Noncurrent Loans | Q2 2018vs Q2 2017 | $326.00K$382.00K |
| Real Estate Owned | Q2 2018vs Q2 2017 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not First Basin Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
First Basin Credit Union Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.30%* | $15k* | - | Regular Share Account | ||
| OTHER TIERS: 0.25% → $1k - $15k | |||||
| 0.30% | $5 | - | Kidz' Club Account | ||
| 0.30% | $500 | - | Christmas & Vacation Club Account | ||
First Basin Credit Union Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.45%* | $50k* | - | Platinum Money Market Account | ||
| OTHER TIERS: 0.30% → $2.5k - $25k | 0.35% → $25k - $50k | |||||
First Basin Credit Union Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 0.10% | $500 | - | Checking Plus |
First Basin Credit Union CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.15% | $1k | - | 60 Month CD | |
| 1.40% | $1k | - | 36 Month CD | |
| 1.10% | $1k | - | 24 Month CD | |
| 0.60% | $1k | - | 12 Month CD | |
| 0.40% | $1k | - | 6 Month CD |
First Basin Credit Union IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.15% | $1k | - | 60 Month IRA | |
| 1.40% | $1k | - | 36 Month IRA | |
| 1.10% | $1k | - | 24 Month IRA | |
| 0.60% | $1k | - | 12 Month IRA |
| First Basin Credit Union Locations | ||
|---|---|---|
| Branch Office | 2740 N County Rd W | Odessa, TX 79764 |
| Branch Office | 713 Golder Ave | Odessa, TX 79761-4414 |
| Branch Office | 1010 E 8th St | Odessa, TX 79761 |
| Branch Office | 5509 Andrews Hwy | Midland, TX 79706 |
| Branch Office | 1205 NE 1st St | Andrews, TX 79714 |
| Branch Office | 4217 N Grandview Ave | Odessa, TX 79762-5843 |
| Branch Office | 3316 N Midland Dr | Midland, TX 79707 |
| Branch Office | 5217 82nd St Unit 315 | Lubbock, TX 79424-2839 |