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Overview / Commentary
800-322-7242
2740 N County Rd W
Odessa, TX 79764

First Basin Credit Union is headquartered in Odessa and is the 82nd largest credit union in the state of Texas. It is also the 995th largest credit union in the nation. It was established in 1965 and as of December of 2016, it had grown to 94 employees and 21,387 members at 7 locations. First Basin Credit Union has a B+ health rating.

Field of Membership Restrictions

First Basin Credit Union of Texas is open to the residents, church members, and the people that maintain employment within the Permain Basin area.
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Reviews (3)

A Credit Union That Works For You

Posted by: SMDC324 | Mar 22, 2016

I've been a customer of First Basin Credit Union for almost 20 years. I've never had any problem with my accounts that the staff can not fix. They're always exceptional in their service and willingness to take ownership of issues. This week, I needed copies of some checks that had cleared my account. I tried the online banking system and was unable to pull up copies of two of the checks. I went into my nearest location and asked if there was an issue with the system or if it was just me. The representative logged into my account to see exactly what the problem was, but the checks wouldn't pull up for her either. She got her supervisor to call the main office and inquire to the IT department. Turns out the checks were processed in a different way that prevented an image from being added, so they waived the reprint fees for me and manually printed the copies I needed. Just one example of how the credit union goes above and beyond to solve problems for their customers. Very pleased and will be a lifelong customer!

A nice place to do business

Posted by: bigjon | Dec 29, 2014

This credit union has several branches in local area. The branches are open later than what some might consider banker's hours which is definitely a great thing for the busy business man or woman. The credit union really prides themselves on having great customer service and are always very friendly with a greeting when you walk in. When having issues they are resolved to my satisfaction and often they will even wave overdraft fees if you aren't a habitual hot check writer. Their website is well maintained and easy to find exactly what you need. I will say that they do not offer some of the features and products that the big name banks do, so that was a reason that I do not do all my banking solely with the credit union. Overall I would recommend this credit union to anyone looking to open a new account with cheap fees and excellent customer service. They really go above and beyond to make it worth your while.

Their Customers Mean Little To Them

Posted by: Miss_Jones | Aug 5, 2011

The customer service is ok to a point, but how they deal with a dual customer account is not balanced.  



Health
B+

Health Grade Components

Overall
NCUA #67609
Year Chartered1965
Employees94
Primary Regulator
Profit Margin
Return on Assets - YTD0.54%
Return on Equity - YTD5.29%
Annual Interest Income$7.7MM
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$205.7MM$206.2MM
LoansQ4 2016vs Q4 2015$154.9MM$140.4MM
DepositsQ4 2016vs Q4 2015$180.3MM$183.1MM
Equity CapitalQ4 2016vs Q4 2015$20.9MM$19.7MM
Loan Loss AllowanceQ4 2016vs Q4 2015$1.0MM$972.00K
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$490.00K$749.00K
Real Estate OwnedQ4 2016vs Q4 2015$0$0
Rates

Rates for First Basin Credit Union are currently being reviewed.

Locations


First Basin Credit Union Locations
Branch Office2740 N County Rd WOdessa, TX 79764
Branch Office713 Golder AveOdessa, TX 79761-4414
Branch Office1010 E 8th StOdessa, TX 79761
Branch Office5509 Andrews HwyMidland, TX 79706
Branch Office1205 NE 1st StAndrews, TX 79714
Branch Office4217 N Grandview AveOdessa, TX 79762-5843
Branch Office3316 N Midland DrMidland, TX 79707