First Basin Credit Union is headquartered in Odessa and is the 79th largest credit union in the state of Texas. It is also the 962nd largest credit union in the nation. It was established in 1965 and as of December of 2021, it had grown to 97 employees and 29,190 members at 7 locations. First Basin Credit Union has an A health rating.
First Basin Credit Union of Texas is open to the residents, church members, and the people that maintain employment within the Permain Basin area.
See current membership details
I like that First Basin continues to keep up with and do more than other banks and credit unions. Their app was okay for a while, but now it is awesome! New locations and upgraded existing locations are a nice perk for members as well. Will continue to bank here for years to come.
I've been a customer of First Basin Credit Union for almost 20 years. I've never had any problem with my accounts that the staff can not fix. They're always exceptional in their service and willingness to take ownership of issues. This week, I needed copies of some checks that had cleared my account. I tried the online banking system and was unable to pull up copies of two of the checks. I went into my nearest location and asked if there was an issue with the system or if it was just me. The representative logged into my account to see exactly what the problem was, but the checks wouldn't pull up for her either. She got her supervisor to call the main office and inquire to the IT department. Turns out the checks were processed in a different way that prevented an image from being added, so they waived the reprint fees for me and manually printed the copies I needed. Just one example of how the credit union goes above and beyond to solve problems for their customers. Very pleased and will be a lifelong customer!
This credit union has several branches in local area. The branches are open later than what some might consider banker's hours which is definitely a great thing for the busy business man or woman. The credit union really prides themselves on having great customer service and are always very friendly with a greeting when you walk in. When having issues they are resolved to my satisfaction and often they will even wave overdraft fees if you aren't a habitual hot check writer. Their website is well maintained and easy to find exactly what you need. I will say that they do not offer some of the features and products that the big name banks do, so that was a reason that I do not do all my banking solely with the credit union. Overall I would recommend this credit union to anyone looking to open a new account with cheap fees and excellent customer service. They really go above and beyond to make it worth your while.
If I could give zero stars I would. BEWARE you can't pay loan online or over the phone!!! You have to write a check and mail it or bring it to them, both extremely inconvenient options. I live in Lubbock and the branch is only open 10-3 Tuesday and Thursday. Then when I tried to mail the payment, they claimed they never got it, called me a liar and threatened repo! I have excellent credit and payment history, and have NEVER had an issue like this with another bank, much less have been threatened, and spoken to in that way. If I knew how they did business I would have never let the finance guy at the dealership use them.
The customer service is ok to a point, but how they deal with a dual customer account is not balanced.
Overall | |
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NCUA # | 67609 |
Year Chartered | 1965 |
Employees | 97 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.54% |
Return on Equity - YTD | 5.42% |
Annual Interest Income | $8.6MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2021vs Q4 2020 | $308.7MM$293.5MM |
Loans | Q4 2021vs Q4 2020 | $173.4MM$168.4MM |
Deposits | Q4 2021vs Q4 2020 | $271.2MM$257.8MM |
Equity Capital | Q4 2021vs Q4 2020 | $30.3MM$29.4MM |
Loan Loss Allowance | Q4 2021vs Q4 2020 | $1.4MM$1.4MM |
Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $948.00K$1.5MM |
Real Estate Owned | Q4 2021vs Q4 2020 | $0$164.00K |
Always verify rates and promotions with the bank or credit union. We are not First Basin Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.15%* | $15k* | - | Regular Share Account | ||
OTHER TIERS: 0.10% → $1k - $15k | |||||
0.15% | $5 | - | Kidz' Club Account | ||
0.15% | $500 | - | Christmas & Vacation Club Account |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.25%* | $50k* | - | Platinum Money Market Account | ||
OTHER TIERS: 0.10% → $2.5k - $15k | 0.15% → $15k - $25k | 0.20% → $25k - $50k |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.05% | $500 | - | Checking Plus |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.70% | $1k | - | 60 Month CD | |
0.60% | $1k | - | 36 Month CD | |
0.50% | $1k | - | 24 Month CD | |
0.40% | $1k | - | 12 Month CD | |
0.30% | $1k | - | 6 Month CD |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.70% | $1k | - | 60 Month IRA | |
0.60% | $1k | - | 36 Month IRA | |
0.50% | $1k | - | 24 Month IRA | |
0.40% | $1k | - | 12 Month IRA |
First Basin Credit Union Locations | ||
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Branch Office | 2740 N County Rd W | Odessa, TX 79764 |
Branch Office | 713 Golder Ave | Odessa, TX 79761-4414 |
Branch Office | 1205 NE 1st St | Andrews, TX 79714 |
Branch Office | 4217 N Grandview Ave | Odessa, TX 79762-5843 |
Branch Office | 3316 N Midland Dr | Midland, TX 79707 |
Branch Office | 3805 19th St | Lubbock, TX 79410 |
Corporate Office | 7100 E Highway 191 | Odessa, TX 79765 |