First Basin Credit Union

Overview / Commentary
2740 N. County Rd West
Odessa, TX 79764

First Basin Credit Union is headquartered in Odessa and is the 80th largest credit union in the state of Texas. It is also the 952nd largest credit union in the nation. It was established in 1965 and as of September of 2022, it had grown to 101 employees and 29,938 members at 7 locations. First Basin Credit Union has an A health rating.

Field of Membership Restrictions

First Basin Credit Union of Texas is open to the residents, church members, and the people that maintain employment within the Permain Basin area.
See current membership details

Reviews (5)

Keeps Getting Better

Posted by: |

I like that First Basin continues to keep up with and do more than other banks and credit unions. Their app was okay for a while, but now it is awesome! New locations and upgraded existing locations are a nice perk for members as well. Will continue to bank here for years to come.

A Credit Union That Works For You

Posted by: |

I've been a customer of First Basin Credit Union for almost 20 years. I've never had any problem with my accounts that the staff can not fix. They're always exceptional in their service and willingness to take ownership of issues. This week, I needed copies of some checks that had cleared my account. I tried the online banking system and was unable to pull up copies of two of the checks. I went into my nearest location and asked if there was an issue with the system or if it was just me. The representative logged into my account to see exactly what the problem was, but the checks wouldn't pull up for her either. She got her supervisor to call the main office and inquire to the IT department. Turns out the checks were processed in a different way that prevented an image from being added, so they waived the reprint fees for me and manually printed the copies I needed. Just one example of how the credit union goes above and beyond to solve problems for their customers. Very pleased and will be a lifelong customer!

A nice place to do business

Posted by: |

This credit union has several branches in local area. The branches are open later than what some might consider banker's hours which is definitely a great thing for the busy business man or woman. The credit union really prides themselves on having great customer service and are always very friendly with a greeting when you walk in. When having issues they are resolved to my satisfaction and often they will even wave overdraft fees if you aren't a habitual hot check writer. Their website is well maintained and easy to find exactly what you need. I will say that they do not offer some of the features and products that the big name banks do, so that was a reason that I do not do all my banking solely with the credit union. Overall I would recommend this credit union to anyone looking to open a new account with cheap fees and excellent customer service. They really go above and beyond to make it worth your while.

Worst Experience With A Bank Ever

If I could give zero stars I would. BEWARE you can't pay loan online or over the phone!!! You have to write a check and mail it or bring it to them, both extremely inconvenient options. I live in Lubbock and the branch is only open 10-3 Tuesday and Thursday. Then when I tried to mail the payment, they claimed they never got it, called me a liar and threatened repo! I have excellent credit and payment history, and have NEVER had an issue like this with another bank, much less have been threatened, and spoken to in that way. If I knew how they did business I would have never let the finance guy at the dealership use them.

Their Customers Mean Little To Them

Posted by: |

The customer service is ok to a point, but how they deal with a dual customer account is not balanced.  


Health Grade Components

NCUA #67609
Year Chartered1965
Primary Regulator
Profit Margin
Return on Assets - YTD0.93%
Return on Equity - YTD11.44%
Annual Interest Income$7.6MM
Assets and Liabilities
AssetsQ3 2022vs Q3 2021$324.7MM$298.4MM
LoansQ3 2022vs Q3 2021$189.5MM$169.7MM
DepositsQ3 2022vs Q3 2021$290.3MM$262.5MM
Equity CapitalQ3 2022vs Q3 2021$25.9MM$30.1MM
Loan Loss AllowanceQ3 2022vs Q3 2021$980.00K$1.3MM
Unbacked Noncurrent LoansQ3 2022vs Q3 2021$1.1MM$696.00K
Real Estate OwnedQ3 2022vs Q3 2021$0$0

Rates for First Basin Credit Union are currently being reviewed.


First Basin Credit Union Locations
Branch Office2740 N County Rd WOdessa, TX 79764
Branch Office713 Golder AveOdessa, TX 79761-4414
Branch Office1205 NE 1st StAndrews, TX 79714
Branch Office4217 N Grandview AveOdessa, TX 79762-5843
Branch Office3316 N Midland DrMidland, TX 79707
Branch Office3805 19th StLubbock, TX 79410
Corporate Office7100 E Highway 191Odessa, TX 79765

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