|APY||ACCOUNT TYPE||ACCOUNT NAME|
|0.20%||2-year CD||24 Month CD|
|0.10%||1-year CD||12 Month CD|
1.35% - Ally Bank High Yield 12-Month CD
|0.25%||3-year CD||36 Month CD|
1.60% - Ally Bank High Yield 3 Year CD
First Citizens Bank (NC) is headquartered in Raleigh and is the 3rd largest bank in the state of North Carolina. It is also the 52nd largest bank in the nation. It was established in 1898 and as of March of 2017, it had grown to 6,156 employees at 554 locations. First Citizens Bank (NC) has an A health rating.
This bank is insanely great for business banking. I own a business and it is the coolest thing in the world to have an actual banker that has been with a bank for more than 10 years. It's cool because most of the employees have been with the bank for 10+ years. They all give you their cell phone numbers so you never have to call 1800 Banker Bob...instead, it is literally a direct contact to the person that opens your accounts. Any question you have with a deposit or a merchant terminal, they handle it all. They don't have any fees for their accounts or anything as long as you use online statements, but let's be honest, who doesn't use online banking anymore? If you don't you should for your own financial security, but at any rate, that bank is the best ever!!
As I recently moved to a new area I was in search of a new lcal bank. My parents were already members with First Citizens and so it was natural for me to join as well. I met with a representative and had my checkings account set up quickly. Beyond that not much was different then other institutions. However, two thinkgs stick out in my mind. I needed a new debit card, as my old one was no longer readable, and it was sent to me quickly. Also, the banks new app allows depositing a check by simply taking a picture of it with my phone...very convenient.
I have been with first citizens bank fot almost 10 to 12 years everything seemed ok I had my teenage son open a bank account their since his little after school grocery store job did direct deposit.
We were not having any issues everything went ok . Untill my now 18 year old son is gping into the air force now rember he already has an account at first citizens bank he never been over drawn .
The teller tells us she never seen this type of paper work and calls for a manger she looks at me says she does not know what it is or how to fill it out turns her back on me walks away. I should have left that day never returned this is government paper work for direct deposit and a manger never seen it She Just did not want to be bothered with it. I went back to the air force they laughed said First citizens is know for nor wanting military they gave me a name of bank that was wounderful filled out all paper work faxes it back to me . Like I said I should have left that day .
Everything resume to normal no issues no problems untill they decide to install a new banking app that was 7 fays ago I still can not acess my acount with the app or phone banking . I went into the branch on Monday was treated with less than nice behavior. Today I called bank the lady was nice helpful ,but I can still not acess my accounts online or with phone banking .
I am in customer service I would be fired for picking up the phone and not saying anything just hanging it up that happened 2 third time I get its message due to long hold times you waite will be three hundred and 86 mins really .
I am unsure what first citizens bank is going to do they have lost.my bussiness not to mention over the last month the drive threw lady been rude telling me I can only make one transaction when I have 2 accounts with them and want cash back .
Again I am in customer service I get glowing reviews this not how you treat a customer over YOUR MISTAKE .
I have made arrangements to move to anouther bank . I have been sick very sick this week also had a very sick animal I do not need crapp from my bank when I have so much else going on in my life .to mess with a person money or their acess to it .my husband said I never understood why you banked their to start with .
Donna Dovico Wilson , N.C
|FDIC Certificate #||11063|
|Return on Assets - YTD||0.83%|
|Return on Equity - YTD||9.26%|
|Annual Interest Income||$260.7MM|
|Assets and Liabilities|
|Assets||Q1 2017vs Q1 2016||$33.84B$32.05B|
|Loans||Q1 2017vs Q1 2016||$21.74B$20.28B|
|Deposits||Q1 2017vs Q1 2016||$29.03B$27.44B|
|Equity Capital||Q1 2017vs Q1 2016||$3.02B$2.89B|
|Loan Loss Allowance||Q1 2017vs Q1 2016||$220.9MM$206.8MM|
|Unbacked Noncurrent Loans||Q1 2017vs Q1 2016||$153.7MM$166.7MM|
|Real Estate Owned||Q1 2017vs Q1 2016||$55.4MM$54.5MM|
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|0.05%||-||-||Money Market Savings|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|0.25%||$500||-||36 Month CD|
|0.20%||$500||-||24 Month CD|
|0.10%||$500||-||12 Month CD|