First Community Credit Union (TX)
First Community Credit Union (TX) is headquartered in Houston and is the 12th largest credit union in the state of Texas. It is also the 182nd largest credit union in the nation. It was established in 1954 and as of December of 2024, it had grown to 356 employees and 169,280 members at 19 locations. First Community Credit Union (TX) has a B+ health rating.
Field of Membership Restrictions
Membership in First Community Credit Union is open to those who live, work, or worship in the Texas counties of Brazos, Burleson, Collin, Dallas, Denton, Ellis, Falls, Freestone, Fort Bend, Grimes, Harris, Hill, Johnson, Leon, Limestone, Madison, McLennan, Montgomery, Navarro, Robertson, Rockwall, Tarrant, Walker, Waller, or Washington. Employees of more than 100 Houston area Select Employee Partner businesses are also eligible to join.
See current membership details
Review Of Customer Service Experience
Hi,
I just wanted to stop by to leave a positive review for Justin S. at The Woodlands location. Justin was personable, knowledgable, and his neat appearance stood out. Very nice to work with and provided the details to open up my account at FCCU with ease.
Thank You,
Angel
Jacqi! Thank You!!
I spoke with Jacqi on yesterday, October 27. She was able to do the research to resolve my issue. I appreciate the pleasant customer service as this is very hard to come by these days.
Thanks again!
Sadrina Jones
Do Not Recommend FCCU Spring Branch
I had about $500k at this institution. I purchased 2 CDs at different times which matured at different times. I wanted to move the funds from one of them, upon maturity, to Fidelity for my asset manager to handle but they missed the deadline (claimed auto rollover is not the norm - not the point). When I contacted FCCU they acknowledged my signatures on the documents to transfer were timely but my advisor's office did not get them to FCCU on time so the funds would remain in that CD until 2/25 or I would pay a $2200 penalty. I have had funds at FCCU in significant amounts for over 10 years & the only concession they would make is if I gave the money to their advisor to invest. Firing both FCCU & my advisor (who said it was my fault for not telling them about the time limit - seriously?!) Penny wise & dollar dumb - working on moving my money because this is ridiculous. I would not trust them w advise given this decision.
FRAUDULENT ATM MACHINES
My son tried to make a deposit but the ATM machine was not working properly and failed to process the deposit and failed to return the money, we went to the bank next day to report the incident and 8 days late still my money not available, there are 700.00 dollars, this is a crime!! Holding hostage my money!! POOR CUSTOMER SUPPPRT!
NOT A BUSINESS TO DO BUSINESS WITH!
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66818 |
| Year Chartered | 1954 |
| Employees | 356 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.47% |
| Return on Equity - YTD | 6.5% |
| Annual Interest Income | $127.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $2.56B$2.51B |
| Loans | Q4 2024vs Q4 2023 | $1.96B$1.95B |
| Deposits | Q4 2024vs Q4 2023 | $1.99B$1.93B |
| Equity Capital | Q4 2024vs Q4 2023 | $182MM$165.3MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $15.6MM$13.7MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $12.4MM$7.8MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
