First Dakota National Bank is headquartered in Yankton and is the 9th largest bank in the state of South Dakota. It is also the 472nd largest bank in the nation. It was established in 1872 and as of December of 2020, it had grown to 353 employees at 18 locations. First Dakota National Bank has an A health rating.
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First Dakota National Bank Is The Best Bank In SD!!!!!!
I have banked at a variety of banks in town, however, I have never had the level of exceptional service that First Dakota National Bank offers! They truly treat their customers as partners in their success. They have always been there for all of my needs both personally and professionally. You will not find a bank in town that offers better perks, products, and professionalism then FDNB!
First Dakota Will Not Help You In A Time Of Need...
I explained to my personal banker that I will be having charges go through my account and knowing that I was not able to cover them right away, I asked for them to be returned along with all future transactions from this merchant. I told her I would work it out with the merchant. Well, she and everyone else at the bank interpreted this as "do nothing and let them bounce until they cannot bounce anymore."
After seeing the transactions hit my account the second time, I emailed my personal banker and corrected myself saying that I should have asked for a "Stop-Payment." Still nothing was done and the transactions continued to go through, so I began depositing the money into First Dakota instead of taking it directly to the merchant like I had planned, only to find that most of my $1500 deposit ended up going to fees, and only a small portion actually went toward the merchant transactions.
Now that the transactions have attempted to go through the maximum amount of times, they are now threatening to close my account because I am asking for help because of the entire misunderstanding from the beginning.
If the transactions were stopped from the beginning, it could have prevented the entire ordeal. They won't hear me out because "I used the wrong terminology." As if all of First Dakota's customers should know bank jargon.
The online banking for this company is seriously lacking as well.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 4028 |
| Year Established | 1872 |
| Employees | 353 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.35% |
| Return on Equity - YTD | 13.45% |
| Annual Interest Income | $87.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $2.15B$1.78B |
| Loans | Q4 2020vs Q4 2019 | $1.54B$1.41B |
| Deposits | Q4 2020vs Q4 2019 | $1.94B$1.58B |
| Equity Capital | Q4 2020vs Q4 2019 | $201.2MM$185.5MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $25.1MM$19.6MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $12.7MM$12.0MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $1.5MM$1.6MM |
