First Financial Bank (AR)


Overview / Commentary
870-863-7000
300 E Peach St
El Dorado, AR 71730

First Financial Bank (AR) is headquartered in EL DORADO and is the 13th largest bank in the state of Arkansas. It is also the 654th largest bank in the nation. It was established in 1934 and as of September of 2024, it had grown to 337 employees at 19 locations. First Financial Bank (AR) has an A+ health rating.

Reviews (3)

No Problems Since 2018!

I have been a FFB customer since before the COVID era. My situation is special since I live 1½ hours from my nearest physical location, but in all that time, I have had no issues at all with this bank. Debit card works, interest gets deposited, and I can call the help desk in El Dorado if I need to raise my daily purchase limit ($1500). If I receive a physical check, I mail it to the Little Rock branch, and if I don't tell them in the letter not to send a receipt, they mail me one back. They even still have the software (and employee knowledge) to cash paper US Savings Bonds. What more can you ask for?

The Absolute Worst Bank

My ex husband and i opened an account 4 years ago and my father did to. we banked online my father didnt. my husband started noticing weird stuff deposits there and then not there. i thought he was just seeing stuff, until i noticed car payments posting and then falling off our account and having to pay again. when i called they told me bs excuses the atms arent accurate then the online isnt accurate and told me to keep a ledger which i already was and it wasnt matching up to my account,the last straw was when we paid bills first that they kicked back and they ended up coming out last and getting returned. causing fees on both sides. when they were paid first. we ended up 400$ overdrawn because of bank fees. so they said if we filled out this form for a fresh start that they would allow those bills to go through that was a lie they ended up kicking them back 3x piling up almost 100$ in returned payment charges on both sides. the other creditors after ti told them what happened reversed the fees. we went back to chase. then my dads account started acting the same way. i went out of the country. no one knew there was a problem until i called to get the hold off his account they told me that they closed his account for being overdrawn 45 days which is impossible he gets paid every 3rd. so i started going through statements and realized he was 1.47 negative and the bank hit him with6 od charges back to back and surcharges he was almost 300$ overdrawn in fees he went to the bank and pulled out 400$ becasue the atm receipt didnt reflect that, the went 600$ overdraft they hit him with 2 more fees and closed his account. then they sent a letter15 days later threatening him saying the reported him to chex systems and if he didnt pay hed be sued and have leagal fees yet no one would tell him where his retirement check was and it was a friday before a monday holiday so all weekend no way to get food, or medicine or pay bills taht were already late. when you try and complain the literally argue with you so much the make you feel liek its your fault and refuse to help. its robbery. they dont charge od fees with the purchases they waint until your next direct deposit and start pulling out and you never know what the cahrge is for they keep you confused and feeling like its yoru fault when theya are playing with your money its. its criminal

HORRIBLE Bank To Do Business With

This bank lacks at every level! If you're looking for customer service, it doesn't exist at this bank!



Health
A+

Health Grade Components

Overall
FDIC Certificate #28905
Year Established1934
Employees337
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.66%
Return on Equity - YTD14.25%
Annual Interest Income$78.2MM
Assets and Liabilities
AssetsQ3 2024vs Q3 2023$1.77B$1.61B
LoansQ3 2024vs Q3 2023$1.42B$1.28B
DepositsQ3 2024vs Q3 2023$1.45B$1.28B
Equity CapitalQ3 2024vs Q3 2023$206.3MM$187.6MM
Loan Loss AllowanceQ3 2024vs Q3 2023$14.3MM$12.7MM
Unbacked Noncurrent LoansQ3 2024vs Q3 2023$7.5MM$5.3MM
Real Estate OwnedQ3 2024vs Q3 2023$2.1MM$9.9MM
Rates
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First Financial Bank (AR) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.34%$50k-Kasasa Saver

First Financial Bank (AR) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
6.00%*$0$15kKasasa Cash
OTHER TIERS: 1.43% $15k+
Locations

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