First Financial Bank (AR) is headquartered in El Dorado and is the 13th largest bank in the state of Arkansas. It is also the 809th largest bank in the nation. It was established in 1934 and as of March of 2018, it had grown to 293 employees at 10 locations. First Financial Bank (AR) has an A health rating.
Hadn't logged into my account since 10.25.16. Logged in today and found account dormant, zero access or visibility online after logging in. In calling to find out what was wrong, I was told they have been withdrawing a $5 penalty fee since November 2016, assessed monthly. And that the account is dormant.
I was never notified.
In fact, I have been receiving monthly emails clearly stating the account is active and that there were no causes for concern or penalties.
As of now, I have no access to my money. To get it back, they are sending me paperwork to close account. They want a copy of driver license to do so. All snail mail.
Do not recommend.
Negative stars if possible. I notified the Better Business Bureau, which already has received multiple complaints against them.
Here is a copy of the latest email less than two weeks old:
Dear Mr Michael,
For the monthly qualification cycle beginning 3/22/2017 and ending 4/25/2017, you did not qualify to receive the higher rate of interest and nationwide ATM fee refunds. However, you still earned the base rate of interest on your free Kasasa Cash® account.
There’s no penalty and you still have a free checking account with no minimum balance requirements. You can make money every month with Kasasa Cash.
The next time you qualify, you will receive the higher rate of interest and refunds on ATM fees nationwide.
The chart below details your Kasasa Cash activity for this monthly qualification cycle.
Monthly Qualifications Actual Results
Have at least 12 debit card purchases post and settle 0 purchases that posted and settled
Be enrolled and receive eStatement notice Yes
Be enrolled and log into online banking No login for this cycle
First Financial Bank is thankful to have you as a Kasasa accountholder. If you’re as excited as we are about your Kasasa accounts, please share your opinion on the Kasasa Facebook Ratings & Reviews Page.
If you have any questions regarding your Kasasa Cash account, please feel free to email us at firstname.lastname@example.org or call us at (870) 863-7000 or toll free at (800) 562-6896 and we'll be happy to assist. Please be aware that email sent over the internet may not be secure or error-free, so we recommend you never use email to send personally identifiable financial information to First Financial Bank.
Thank you for your business,
First Financial Bank
"Confidentiality Statement--The information contained in this electronic message is intended only for the use of the addressee and may contain information that is confidential, privileged, and/or otherwise protected from disclosure under applicable law. If you are not the intended recipient, or the employee or agent responsible for delivering this electronic message to the intended recipient, you are not authorized to read this electronic message and are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. This electronic message does not waive any confidence or privilege. If you have received this communication in error, please notify email@example.com."
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0.58 GB (3%) of 15 GB used
Terms - Privacy
Last account activity: 16 hours ago
|FDIC Certificate #||28905|
|Return on Assets - YTD||2.64%|
|Return on Equity - YTD||19.64%|
|Annual Interest Income||$12.1MM|
|Assets and Liabilities|
|Assets||Q1 2018vs Q1 2017||$942.3MM$919.6MM|
|Loans||Q1 2018vs Q1 2017||$807.2MM$780.9MM|
|Deposits||Q1 2018vs Q1 2017||$694.9MM$683.0MM|
|Equity Capital||Q1 2018vs Q1 2017||$125.7MM$116.0MM|
|Loan Loss Allowance||Q1 2018vs Q1 2017||$10.3MM$10.7MM|
|Unbacked Noncurrent Loans||Q1 2018vs Q1 2017||$2.1MM$2.9MM|
|Real Estate Owned||Q1 2018vs Q1 2017||$2.6MM$5.9MM|
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|OTHER TIERS: 0.50% → $50k+|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|OTHER TIERS: 0.50% → $15k+|
|First Financial Bank (AR) Locations|
|122 West Seventh Street Branch||122 West Seventh Street||Smackover, AR 71762|
|Washington Street Branch||214 North Washington||El Dorado, AR 71730|
|First Financial Bank||315 West Main Street||El Dorado, AR 71730|
|East Main Branch||2300 East Main||El Dorado, AR 71730|
|318 Griffith Street Branch||318 Griffith Street||El Dorado, AR 71730|
|Timberlane Branch||500 Timberlane||El Dorado, AR 71730|
|Little Rock Branch||1501 North University Avenue||Little Rock, AR 72207|
|Carthage Bank Branch||510 Hwy 35 S||Carthage, MS 39051|
|Senatobia Branch||700 N Robinson St||Senatobia, MS 38668|