First Financial Bank, National Association (IN) is headquartered in Terre Haute and is the 10th largest bank in the state of Indiana. It is also the 327th largest bank in the nation. It was established in 1863 and as of September of 2018, it had grown to 753 employees at 65 locations. First Financial Bank, National Association (IN) has an A health rating.
When I try to make a payment through this bank, it goes smoothly, and there have never been any hiccups. When I try to deposit money, there are no problems either. Sometimes, the available balance shown on the bank's website isn't completely up to date. Last year, the bank charged a fee for not signing up for the online banking. I signed up for the online banking and avoided any fees. Now there is a fee of equal amount for having online banking. I didn't like that. Notwithstanding, my overall experience with the bank is not bad. I think that the fee for online banking is reasonable given that it is a small regional bank. I don't think the service is so poor that I would go through the hassle of switching banks for any perceived sleights.
We took a loan out a couple of years ago from The Morris Plan for a vehicle. They do not have auto withdraw for payments and every month we would make a payment on time, but they would send us late notices and call us that the payment was late. We would have money order receipts and confirmation from our bank that they did have the payment. It would be 2 or 3 late notices and calls from John of The Morris Plan, then they would "find" our payment. Next month same thing.
Finally John told us that we could make payments at a local bank in our town. Now we still get late notices even though the payment is made on time. We still get calls from John. We tell him that we made the payment to the bank like you told us to. Did you check with that bank? He never has. Instead they always send out late notices and he always calls us first. You would think that being a banker it wouldn't be difficult for him to check with the local bank first before starting with the phone calls! You would also think that those banks could figure out some method of letting The Morris Plan in Terre Haute know that the payment has been made. Instead they rely on a phone inquiry. Since John told this to us, then he KNOWS that bank doesn't tell him when a payment has been made, but he has to call them first. Does he?? No! He chooses to continually call us. This borders on harassment!!
Signed a Very Dissatisfied Customer.
|FDIC Certificate #||4382|
|Return on Assets - YTD||1.54%|
|Return on Equity - YTD||11.46%|
|Annual Interest Income||$85.0MM|
|Assets and Liabilities|
|Assets||Q3 2018vs Q3 2017||$2.90B$2.90B|
|Loans||Q3 2018vs Q3 2017||$1.86B$1.78B|
|Deposits||Q3 2018vs Q3 2017||$2.36B$2.40B|
|Equity Capital||Q3 2018vs Q3 2017||$396.1MM$413.2MM|
|Loan Loss Allowance||Q3 2018vs Q3 2017||$16.3MM$16.4MM|
|Unbacked Noncurrent Loans||Q3 2018vs Q3 2017||$10.5MM$16.9MM|
|Real Estate Owned||Q3 2018vs Q3 2017||$305.00K$1.8MM|
Rates for First Financial Bank, National Association (IN) are currently being reviewed.