First Financial Credit Union


Overview / Commentary
626-814-4611
650 Sierra Madre Villa Ave Ste 300
Pasadena, CA 91107

First Financial Credit Union is headquartered in Pasadena and is the 71st largest credit union in the state of California. It is also the 521st largest credit union in the nation. It was established in 1974 and as of June of 2022, it had grown to 128 employees and 34,686 members at 11 locations. First Financial Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in First Financial Credit Union is open to active and retired members of the California Teachers Association (CTA) and its subsidiaries, as well as employees of CTA; members of six California education associations; and (2) employees of Spectrum Communications, Three Valleys Municipal Water District, and over 70 area Select Employer Groups (a full list is posted on the credit union's website). Family and household members of the credit union are also eligible.
See current membership details

Reviews (2)

First Financial satisfied customer

Posted by: |

Although my local physical branch closed down and the remaining branches are inconveniently located, this credit union shares access with tons of other credit unions' ATM's, so that hasn't been a problem. And since I do most of my banking online, and their system is adequate, I haven't needed a physical branch anyway. If I have any issues, I can always contact customer service by phone and they take care of everything. I recently took out an auto loan and the process was simple and easy over the phone and through email. I've always had helpful and cheerful experiences with customer service. I've had terrible experiences with several of the major banks in the past, which is why I switched to First Financial Credit Union in the first place. I've been a satisfied customer ever since.

Beware Of This Credit Union

Poorly run, poorly managed, extremely high turn over in staff and management. Expenses and overhead are out of control. Very difficult to get a loan approved and funded. Getting a simple task done from the call center is a ordeal mainly due to management and staff unprepared and unable to perform the tasks. They staff lacks training and tenure with the company to handle the most remedial function. Beware, do not open an account or take a loan out with this poorly managed credit union. You will regret it.



Health
B+

Health Grade Components

Overall
NCUA #24875
Year Chartered1974
Employees128
Primary Regulator
Profit Margin
Return on Assets - YTD0.01%
Return on Equity - YTD0.65%
Annual Interest Income$10.7MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$787.6MM$766.7MM
LoansQ2 2022vs Q2 2021$350.8MM$346.5MM
DepositsQ2 2022vs Q2 2021$768.0MM$714.7MM
Equity CapitalQ2 2022vs Q2 2021$17.9MM$49.8MM
Loan Loss AllowanceQ2 2022vs Q2 2021$1.6MM$2.0MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$1.3MM$1.0MM
Real Estate OwnedQ2 2022vs Q2 2021$0$0
Rates

Rates for First Financial Credit Union are currently being reviewed.

Locations

Availability



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