First Internet Bank

Overview / Commentary
11201 Usa Parkway
Fishers, IN 46037

First Internet Bank is the 305th largest bank in the nation. It was established in 1998 and as of June of 2022, it had grown to 302 employees. First Internet Bank has a B+ health rating.

Related Posts

Money Market Savings, 4.39% APY, But ... - 12/19/2022

The Money Market Savings has a 4.39% APY, but it applies to daily balances of $1m+. Daily balances below $1m earn 3.04% APY.

View all posts from:

Over A Decade Of Good Experience

Just registered on this site and saw a bunch of low reviews here for my primary bank of 13 years, so I figured I'd share my perspective.

I've rarely used customer support, so I can't speak to that (which may be why my experience is better than others).

I signed up for high checking interest in 2007, and although that rate declined over the years, it is still very competitive, and especially doesn't require any debit card usage or other requirements that other banks demand to get a good rate.

Also appreciate the ATM fee rebate.

Have never had any issues, despite this being a relatively unknown bank. (This is after the heyday of online-only banking, when I rotated through banks like looking for great rates.)

Reasonable Interest, But Some Annoying Features

First IB's online money market account pays a pretty good interest rate (although there are certainly other banks that do better than it, the account is in the top 20 or 25 available).

There are, however, three features of the account that make it less appealing:
1. Low transaction limitations: There are $500 limits for inbound and outbound transfers, possibly increasing to $5k with an account open for a longer period of time.
2. Relatively short window for account inactivity fees to start. After twelve months of no new deposits or withdrawals, the account is subject to a $5/month dormant account fee. If you use a money market as a place to park funds, this short window could offset some of the yield you receive from the bank.
3. A charge for an outbound ACH initiated at the bank. To withdraw funds from the bank, there is a $5 fee per withdrawal (or 1% of the maximum amount of $500).

One can work around the above by initiating deposits and withdrawals from another account, so it may be worth the hassle.

Customer service was forthright and friendly in discussing these account features. In addition, all of the above information is disclosed clearly on the website. In short, a reasonable secondary account for those who need or want one and for those willing to do a bit of extra work.

Not Secure

Posted by: |

FIBI rates are good, but I took higher rate with another bank - Ally because FIBI Customer service is arrogant and cannot hide their disdain for my questions related to problems with site. I could not send docs with secure system so they said to mail it - not convenient. Ally Customer service is good and rates are close enough.

I Filed A Complaint With The CFPB

I'm over 50 and have perfect credit. I applied for a one-year CD on 1/25/2023. Almost immediately, I got back a response that was extremely vague, denying my application (to deposit a significant amount of money). There was no reason cited, except "Our decision was based in whole or in part on information obtained in a report from the
consumer reporting agencies listed below." 4 agencies were listed. I have a good credit report with all of them. I called, and although the guy was not rude, neither was he helpful. Looking for the reason, without knowing what the reason is, is like looking for a needle in a hay stack. Applying was a fair amount of trouble, requiring making copies of my and my wife's driver's licenses, etc. Steam is coming out of my ears.



Health Grade Components

FDIC Certificate #34607
Year Established1998
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.17%
Return on Equity - YTD11.34%
Annual Interest Income$72.1MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$4.09B$4.20B
LoansQ2 2022vs Q2 2021$3.08B$2.96B
DepositsQ2 2022vs Q2 2021$3.19B$3.23B
Equity CapitalQ2 2022vs Q2 2021$429.7MM$396.6MM
Loan Loss AllowanceQ2 2022vs Q2 2021$29.2MM$28.1MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$3.2MM$9.3MM
Real Estate OwnedQ2 2022vs Q2 2021$0$1.3MM

Rates for First Internet Bank are currently being reviewed.


First Internet Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 11201 Usa Parkway - Fishers, IN 46037

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.