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Overview / Commentary
800-642-0014
1620 Dodge Street
Omaha, NE 68197

First National Bank of Omaha is headquartered in Omaha and is the largest bank in the state of Nebraska. It is also the 82nd largest bank in the nation. It was established in 1857 and as of September of 2016, it had grown to 4,742 employees at 126 locations. First National Bank of Omaha has an A+ health rating.

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Reviews (3)

Best bank ever!!!!

Posted by: heidim | Jan 14, 2015

This bank called me one day and asked if I was making some small online purchases. I said no and they informed me that they caught some unauthorized purchases and would stop them right away. They did just that and I got every penny back immediately. Another example of the customer service would be the time that Target had a security breach and they just automatically sent us new cards to prevent any issues. I have always had cheerful, helpful and informed people to deal with. This bank is as professional as any bank could be.

The Worst Customer Service Ever. We Were On Hold Nearly 3 Hours!

Posted by: Anonymous | Jun 4, 2012

They have taken unauthorized duplicate payments from our checking acct. for months refuse to acknowledge it. They kept us on hold for nearly 3 hours, still refusing to acknowledge a problem, blaming our bank. When my husband asked to speak to a supervisor, the customer service rep yelled at him and hung up, after all that waiting. We wasted an entire morning on the phone with no resolution.

FIRST NATIONAL BANK CUSTOMER SERVICE

Posted by: DAVE1961 | Feb 16, 2012

i had a first national bank american express card and had a perfect payment history. I aquired another credit card and bought a new car and without even giving me notice they cancelled my account. There is no collections on my credit and no late payments on any of my accounts. Talk about loyality and being left high and dry on a vacation. I was warned by other people not to use them and I am now warning you that this bank is BAD NEWS !!! BAD CUSTOMER SERVICE !!!! AND THEY SEE NO-ONE AS A LOYAL CUSTOMER !!!!!



Health
A+

Health Grade Components

Overall
FDIC Certificate #5452
Year Established1857
Employees4742
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.28%
Return on Equity - YTD12.56%
Annual Interest Income$796.6MM
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$18.59B$17.63B
LoansQ3 2016vs Q3 2015$13.26B$12.62B
DepositsQ3 2016vs Q3 2015$15.48B$14.48B
Equity CapitalQ3 2016vs Q3 2015$1.95B$1.81B
Loan Loss AllowanceQ3 2016vs Q3 2015$306.9MM$267.2MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$85.0MM$82.1MM
Real Estate OwnedQ3 2016vs Q3 2015$11.2MM$15.0MM
Rates

Rates for First National Bank of Omaha are currently being reviewed.

Locations

First National Bank of Omaha has 50 locations. Click to view all First National Bank of Omaha locations.