First State Bank of the Florida Keys is headquartered in KEY WEST and is the 25th largest bank in the state of Florida. It is also the 866th largest bank in the nation. It was established in 1955 and as of June of 2024, it had grown to 173 employees at 10 locations. First State Bank of the Florida Keys has a B+ health rating.
In my opinion, this bank is a dumpster fire. I have experienced the worst customer service on a repeated and consistent basis than any other bank I have ever had accounts in. I have received no resolution or assistance with any problems over the telephone or in person repeatedly, with different issues, different persons and different locations. The only positive review here appears to have been written by the bank itself. You may find that what I am posting is accurate when you run into a problem and seek out bank personnel for assistance. I would highly recommend that you open an account elsewhere and not risk it, especially if you travel. If you have an account and are reading these reviews, then you have probably already encountered a problem. I suggest you close your account immediately and find better banking elsewhere.
They are rude and arrogant with NO customer service
WILL NOT DO ANYTHING TO HELP AND EHEN YOU EXPLAIN THAT YOU CAN'T FILL OUT TH E DEPOSIT RECEIPT BECAUSE YOU FORGOT YOUR GLASSES THEY TELL YOU THST IT ISN'T THERE PROBLEM. WHEN YOU ASK WHY THEH TELL YOU IF YOU DON'T LIKE IT take your money elsewhere. When you call corporate office they agree.
Overall | |
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FDIC Certificate # | 17509 |
Year Established | 1955 |
Employees | 173 |
Primary Regulator | FDIC |
Profit Margin | |
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Return on Assets - YTD | 0.9% |
Return on Equity - YTD | 10.78% |
Annual Interest Income | $28.7MM |
Assets and Liabilities | ||
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Assets | Q2 2024vs Q2 2023 | $1.22B$1.21B |
Loans | Q2 2024vs Q2 2023 | $803.3MM$833.2MM |
Deposits | Q2 2024vs Q2 2023 | $1.02B$1.04B |
Equity Capital | Q2 2024vs Q2 2023 | $104.5MM$88.9MM |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $9.4MM$9.6MM |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $1.5MM$2.2MM |
Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
Sorry, we do not have rate data for First State Bank of the Florida Keys.
Big Pine Key Branches | ||
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Big Pine Branch | 30515 Overseas Hwy | Big Pine Key, FL 33043 |
Islamorada Branches | ||
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Islamorada Branch | 81621 Old Highway | Islamorada, FL 33036 |
Key Largo Branches | ||
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Tradewinds Branch | 101433 Overseas Highway | Key Largo, FL 33037 |
Key Largo Branch | 97670 Overseas Hwy | Key Largo, FL 33037 |
Key West Branches | ||
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First State Bank Of The Florida Keys | 1201 Simonton St | Key West, FL 33040 |
Winn Dixie Branch | 2778 North Roosevelt Boulevard | Key West, FL 33040 |
Boulevard Branch | 3406 North Roosevelt Boulevard | Key West, FL 33040 |
Marathon Branches | ||
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Marathon Branch | 6900 Overseas Highway | Marathon, FL 33050 |
Stock Island Branches | ||
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Stock Island Branch | 5450 Macdonald Avenue | Stock Island, FL 33040 |
Summerland Key Branches | ||
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Summerland Branch | 24794 Overseas Hwy | Summerland Key, FL 33042 |