First United


Overview / Commentary
580-924-2211
1400 West Main Street
Durant, OK 74701

First United is headquartered in DURANT and is the 3rd largest bank in the state of Oklahoma. It is also the 116th largest bank in the nation. It was established in 1900 and as of March of 2024, it had grown to 1,937 employees at 83 locations. First United has a B health rating.

Reviews (4)

Stellar Customer Service

Posted by: |

I recently opened 2 bank accounts with First United Bank. I’ve been working with large and small banks for over 20 years, and I have to say this was my best experience. All the steps happen fast, smoothly and flawlessly. I received immediately the availability of the funds I deposited. The interactions with the bank’s representatives were personable, quick and efficient. They worked with me to understand my needs and tailor a solution that works perfectly for me. I feel treated like a person, not a number. I’m closing my accounts with 2 other banks and moving everything with First United. Highly recommended!

Norman NW Branch

First United Bank, formerly First American Bank has a great customer service department at their Norman NW branch. They offer good service if you go to one of the seven formerly FAB locations. It can be questionable at other branches. They offer the Secure Checking which offers services similar to Lifelock, but there are a few additional services and it is also cheaper and more comprehensive than LifeLock. Their mobile app is ok, but could use some improvement. And ATMs need to be updated as well. This bank offers free ATM withdrawals from 7 Eleven locations in any of the branch's metro areas.

First United Mortgage Changed My Deed At Tulsa County, Oklahoma

Posted by: |

First United Mortgage refused to issue a check to my insurance company because my last name had changed after I closed on my loan. My first, second name was same but my married name changed back to my maiden name. Oh, and actually the mortgage company refused for months and the only way I found out they're holding back paying my mortgage insurance was the insurance agent phoned me and said in one week your policies will all cancel for lack of payment. After submitting my (personal) info - a divorce paper and my original birth cert, ssn, other ID's etc, the bank finally paid my insurance.
ThEN they proceeded to CHANGE my DEED with Tulsa County and add my HUSBAND to my deed, although it was my house! (My husband and I got a divorce finalized after I bought my house.)
Then, First United Mortgage somehow contacted the Tax Assessors and my deed had both of our names on it, although I bought the house with my own money, my own loan, my own credit. So, to get this all fixed, it took months and months because Tulsa County treated it as if I was trying to "cheat" my x-husband. I had to get a lawyer to straighten the mess out. I will never buy another home but I would not recommend this mortgage company, i've had other problems as well. Too much to list.

Need To Go To Branch, And CD Rates Not Available On Website

Posted by: |

I had to call in to get the rates. What is worse (and a deal breaker for me) is that one needs to go to a branch to complete CD application.

Here is the response I received via chat:
Due to regional differences in the rates we require a phone call into the local community bank for specifics on the rates. You may dial toll free (800) 924-4427 and one of our agents will be able to get you to your local community bank.



Health

Health Grade Components

Overall
FDIC Certificate #4239
Year Established1900
Employees1937
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.57%
Return on Equity - YTD6.77%
Annual Interest Income$225.5MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$16.36B$15.41B
LoansQ1 2024vs Q1 2023$12.51B$11.74B
DepositsQ1 2024vs Q1 2023$12.81B$12.32B
Equity CapitalQ1 2024vs Q1 2023$1.38B$1.31B
Loan Loss AllowanceQ1 2024vs Q1 2023$138.6MM$118.8MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$139.7MM$32.2MM
Real Estate OwnedQ1 2024vs Q1 2023$3.2MM$3.4MM
Rates

Sorry, we do not have rate data for First United.

Locations

Availability



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