floridacentral Credit Union is headquartered in Tampa and is the 36th largest credit union in the state of Florida. It is also the 677th largest credit union in the nation. It was established in 1954 and as of June of 2023, it had grown to 121 employees and 48,796 members at 13 locations. floridacentral Credit Union has a C- health rating.
Field of Membership Restrictions
Membership in floridacentral Credit Union is open to individuals who live, work, or worship in the Florida counties of Charlotte, DeSoto, Hillsborough, Lake, Manatee, Orange, Pasco, Pinellas, Polk, or Sarasota, as well as the employees of the Credit Union's affiliated partner companies. Immediate family of current credit union members also qualify for membership, provided they live in Florida.
See current membership details
Love Them! Lakeland Branch
My husband and I have been using this bank for years and love the staff and overall small town feel they give out. They welcome us by name, ask about our family, and just genuinely care about their clients. Both of our boys have accounts there too. If you want to feel like a person and not just an account number, bank here!
For the People
This credit union, Florida Central, has excellent customer service, interest bearing checking accounts and Money Markets, CD'[s and IRA['s available. I currently have one checking account and two savings accounts. The checking account is free.
When I go to this institution I am always greeted with smiles and enthusiasm and usually by my first name. If I withdraw or deposit money I am always questioned on which account I would like the transfer to be with. The tellers are usually in good moods and can handle transfers in an efficient and error-free manner. If I forget my bank card, my name and sometimes social security number is questioned. I am also asked to show identification. When I do have a financially-related question, there is always a banker that will take the time to sit down and fully answer any questions I may have. There is usually not more than a 10 minute wait to speak with a banker.
Overall this credit union provides personalized and professional service and has checking and savings accounts that are not only free but pay more interest than an average money market or certificate of deposit ( at least with the amount of money I have to invest). I would highly recommend this financial institution to all.
Great Credit Union
I have been with this credit union for 5 years now. They are fantastic. Any issues I have ever had have been handled right away either over the phone or in person at the local branch. They only complaint I have is my debit card was deactivated because of the Home Depot security breach. I know this was not the credit unions fault but their policy of getting a replacement card was ridiculous. I had to first deactivate my original card then wait 5-10 business day to receive my new one! This has left me without a way a paying for anything for 2 weeks!
ABSOLUTELY THE WORST FINANCIAL INSTITUTION
BEWARE BEWARE!!!! If you actually want to use your own money THIS IS NOT the bank for you. I have had an account here for 2 years AND my card gets declined once or twice a week. I had $30k in my account and I can't even purchase a tank of gas or order things on my own Amazon account. I'm not sure what kind of unsavory crap is going on there BUT once you deposit your money GOOD LUCK getting it back.
Absolutely Horrible Unfriendly Service
I had just opened a new checking and savings. They made a few mistakes, which was fine, but I after having spoken to three different people at the bank I noticed as to how unfriendly, nasty and incompetent they all were. The nastiness just made me feel sick inside. There is no way on earth that I will bank with such a nasty, miserable place. I told them to close the account. I don't want it. I would never bank here if I were you.
Poor Policies
This credit union has some non customer-friendly policies. Today I went to their ATM and the machine said my card had been deactivated. I went inside to ask about the issue and was told my card was deactivated because I hadn't used it in 120 days. Fine. (I rarely use cash.) I asked to reactivate the card and was told "no." If I wanted an new ATM card they'd have to send me a one, which was fine with me. But . . . they would charge me $15 for the new card.
Their web site is not user-friendly either.
On the plus side, the tellers and other customer service reps are always friendly and helpful. But overall this credit union is not a good place to do business.
Bank Will Hit You Hard With Charges
This bank is notorious for charging ridiculous fees. Especially insufficient fund fees which they will repeatedly charge you $32 per item after your funds are not enough to cover charge. For example, you have $100 in you account and a credit card bill comesin for $110. You will get charges $32 insufficient fund fee. They will not notify you of this and the next day will repeat charge attempt for $110 and you will get another $32 nsf fee. With most credit cards they will try three times so If you do not check your account daily you could wind up paying $96 in fees for not having enough for for charge. If numerous charges come in at the same time, you could end up paying several hundred dollars in fees. Grow financial credit union is also bad like this.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 67668 |
| Year Chartered | 1954 |
| Employees | 121 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.86% |
| Return on Equity - YTD | 48.9% |
| Annual Interest Income | $10.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $570.7MM$611.9MM |
| Loans | Q2 2023vs Q2 2022 | $390.9MM$355.3MM |
| Deposits | Q2 2023vs Q2 2022 | $553.9MM$590.0MM |
| Equity Capital | Q2 2023vs Q2 2022 | $10.3MM$16.2MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$1.3MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $2.4MM$1.2MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
