Fortera Credit Union is headquartered in Clarksville and is the 10th largest credit union in the state of Tennessee. It is also the 499th largest credit union in the nation. It was established in 1954 and as of March of 2025, it had grown to 189 employees and 81,720 members at 8 locations. Fortera Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership in Fortera Credit Union is open to all U.S. citizens and resident aliens 18-years or older, who have a valid Social Security number or Tax Identification number.
See current membership details
Some Of The Worst Customer Service I've Had From A Bank
I'm assuming that they don't have anyone who knows what professionalism looks like working at Fortera.
Don't waste your time trying to call them - they'll put you on hold for hours at a time. They have no call back system.
Don't get your mortgage through them (see comment above about professionalism) - they will list your loan twice on the lien so that you have to be put on hold for hours of your time, with no professionals who know what to do when they f* it up.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 9759 |
| Year Chartered | 1954 |
| Employees | 189 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.57% |
| Return on Equity - YTD | 4.9% |
| Annual Interest Income | $12.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $895.3MM$897.5MM |
| Loans | Q1 2025vs Q1 2024 | $698.2MM$662.8MM |
| Deposits | Q1 2025vs Q1 2024 | $780.9MM$719.8MM |
| Equity Capital | Q1 2025vs Q1 2024 | $102.5MM$95.9MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $7.4MM$6.4MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $4.2MM$4MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $333K$0 |