FORUM Credit Union is headquartered in Fishers and is the 7th largest credit union in the state of Indiana. It is also the 242nd largest credit union in the nation. It was established in 1941 and as of June of 2023, it had grown to 389 employees and 162,266 members at 14 locations. FORUM Credit Union's CD rates are 4X the national average, and it has an A health rating.
Best Banking Around
So after issue after issues with PNC, HuntingtonBank, and Chase I decided to make a change. Credit unions are where it’s at!! I happen to use the Carmel branch at 116th St. I have several accounts business ,personal loans ,credit cards , checking and savings now. When I walk in this branch, everyone greets me says hello by my name. If there happens to be a line the loan specialist ,the managers, get out of their office and do the transaction themselves. Everyone at that branch is simply amazing. Stephen, Kenzie, Ryan and literally everyone at that branch. If you are using a big bank now’s the time to get out! You deserve better treatment I also should mention they don’t care if you buy crypto with your account!! Loans approved instantly! I could go on and on! I have happened to use other branches, and I have felt just as welcome not to mention you can also use other credit unions to make deposits/transactions to your Forum accounts
Best Service
I've been a member for a long time now, the overall service is wonderful, and the people and staff are extremely friendly. I recommend this Credit Union to everyone. I wrote this because I saw a nasty review from someone who had a problem taking responsibly for their own finances. If people like this would spend more time watching their own finances vs. writing uncalled-for hate mail to a business that is truly loved by most, they would be a much happier person. Thanks Forum for doing a great job.
A local perspective
This financial institution is locally operated which I appreciate. I had once accidentally overdrawn my account from not cancelling an auto-pay of some kind and I went in person to speak to someone about having the charges reversed. I was unsure if they would do so, but I thought it never hurt to try. Not having ready access to a babysitter, I had to bring all three of my children in and wait on a busy Monday morning. While in line, I was offered not only a lollipop for each of my children, but also a coloring book that they happened to have behind the counter. Once I was able to speak to speak to someone about my account, they ended up reversing the overdraft and I was so happy they could do so.
Terrible Bank
To the worthless turds in management. How can you continue to charge your customers fee when you are the one in the wrong? After repeated conversations with customer, no service, I was only told this is company policy and there’s nothing that can be done. What a terrible way to do business.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68248 |
| Year Chartered | 1941 |
| Employees | 389 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.38% |
| Return on Equity - YTD | 12.08% |
| Annual Interest Income | $46.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $2.00B$1.90B |
| Loans | Q2 2023vs Q2 2022 | $1.80B$1.66B |
| Deposits | Q2 2023vs Q2 2022 | $1.65B$1.58B |
| Equity Capital | Q2 2023vs Q2 2022 | $230.4MM$208.2MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$19.3MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $3.4MM$2.3MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
