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MutualOne Bank


Overview / Commentary
www.mutualone.com
508-820-4000
828 Concord Street
Framingham, MA 01701

MutualOne Bank is headquartered in Framingham and is the 50th largest bank in the state of Massachusetts. It is also the 938th largest bank in the nation. It was established in 1889 and as of September of 2020, it had grown to 92 employees at 3 locations. MutualOne Bank's savings rates are 35% higher than the national average, and it has a B+ health rating.

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Reviews (3)

A Real Community Bank

Posted by: |

Mutual One Bank has gone through some revisions. Until a couple years ago it was a two branch bank in my town. I loved it because you get to know people, and if you don't have your ID, it's no big deal. They have fairly decent CD rates. If you deposit a local check, it's available the next day. If they have a problem, they call you and give you a chance to make things right before hitting you with a hefty fee for something that's not even your fault. It recently merged with two local banks from a neighboring town, and changed names, but the service is still the same. They give you free money orders if you withdraw from your account, even if you don't, if they know you have an account they will give it to you for free, whereas larger banks charge up to $5. Customer Service is friendly, and accommodating. They're online service is very good, and they recently changed platforms so you no longer need to have a funky user name or password. In addition to free candy at the teller windows, which changes with the season, they also have a coffee station, and a popcorn machine. This is a very good, fun local bank.

10

Problematic Online Deposit System.

Posted by: |

Verification of deposit application is inefficient.
Poor, late, inconsistent and misleading communications.
Example of response from bank was '0ur system is currently not set up to correct problem with ACH funding'!
Procedures are lacking in maturity fo conduct a fair and efficient Online business.
Not confidence inspiring experience.

20

HUGE SECURITY RISK--Do Not Sign-Up Online!

Posted by: |

This bank has the least-secure online application I've ever seen. They ask for personal info, ssn, mother's maiden name, drivers license # and then challenges to where you lived just for a checking/savings account!

To top it off, they then ask you to MAIL them a signature card, but wait...guess what info is printed on the page you're printing (with no warning)? Your full, un-redacted ssn, mother's maiden name, drivers license number & full address. If their application is this insecure, I can't even imagine how outdated their online system must be. STAY AWAY!!!

53


Health
B+

Data as of Q3 2020

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #26395
Year Established1889
Employees92
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.33%
Return on Equity - YTD7.29%
Annual Interest Income$32.6MM
Assets and Liabilities
AssetsQ3 2020vs Q3 2019$974.1MM$983.3MM
LoansQ3 2020vs Q3 2019$808.0MM$762.7MM
DepositsQ3 2020vs Q3 2019$748.6MM$794.1MM
Equity CapitalQ3 2020vs Q3 2019$183.2MM$166.9MM
Loan Loss AllowanceQ3 2020vs Q3 2019$13.3MM$13.3MM
Unbacked Noncurrent LoansQ3 2020vs Q3 2019$4.8MM$6.7MM
Real Estate OwnedQ3 2020vs Q3 2019$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not MutualOne Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

MutualOne Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.70%*-$1mOnline Savings
OTHER TIERS: 0.25% → $1m+
0.15%$10-Statement Savings (MA Residents Only)
0.15%$10-Online Statement Savings (MA Residents Only)
0.15%$10-Passbook Savings (MA Residents Only)

MutualOne Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.55%*$200k*-Mo Money Market (MA Residents Only)
OTHER TIERS: 0.10% → $10 - $10k | 0.30% → $10k - $200k
0.55%*$200k*-Online Mo Money Market
OTHER TIERS: 0.10% → $10 - $10k | 0.30% → $10k - $200k
0.50%$10-Nonprofit Money Market (MA Residents Only)
0.30%*$10k*-Money Market Plus (MA Residents Only)
OTHER TIERS: 0.10% → $10 - $2.5k | 0.15% → $2.5k - $10k
0.30%*$10k*-Online Money Market Plus
OTHER TIERS: 0.10% → $10 - $2.5k | 0.15% → $2.5k - $10k

MutualOne Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$50k*-Advantage Checking (MA Residents Only)
OTHER TIERS: 0.01% → $10 - $1k | 0.10% → $1k - $5k | 0.15% → $5k - $25k | 0.25% → $25k - $50k
0.40%*$50k*-Online Advantage eChecking
OTHER TIERS: 0.01% → $10 - $1k | 0.10% → $1k - $5k | 0.15% → $5k - $25k | 0.25% → $25k - $50k

MutualOne Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$500-36 Month CD
0.90%$500-48 Month CD
0.90%$500-60 Month CD
0.90%$500-Online 36 Month CD
0.90%$5k$1m61 Month CD
0.90%$500-Online 48 Month CD
0.90%$5k$1mOnline 61 Month CD
0.85%$500-30 Month CD
0.85%$500-Online 30 Month CD
0.80%$500-24 Month CD
0.80%$500-Online 24 Month CD
0.75%$500-18 Month CD
0.75%$500-Online 18 Month CD
0.65%$500-12 Month CD
0.65%$1k-Online 12 Month CD
0.50%$5k-9 Month Advantage CD
0.50%$5k-28 Day CD
0.50%$5k-Online 28 Day CD
0.50%$5k-Online 9 Month Advantage CD
0.45%$500-6 Month CD
0.45%$500-Online 6 Month CD

MutualOne Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$500-36 Month IRA
0.90%$500-48 Month IRA
0.90%$500-60 Month IRA
0.90%$5k$1m61 Month IRA
0.85%$500-30 Month IRA
0.80%$500-24 Month IRA
0.75%$500-18 Month IRA
0.65%$500-12 Month IRA
0.50%$5k-28 Day IRA
0.50%$5k-9 Month Advantage
0.45%$500-6 Month IRA
Locations


MutualOne Bank Locations
Natick Federal Savings Bank Branch49 Main StreetNatick, MA 01760
Mutualone Bank828 Concord StreetFramingham, MA 01701
Lincoln Street BranchOne Lincoln StreetFramingham, MA 01701

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