Freedom Credit Union (PA)

Overview / Commentary
626 Jacksonville Rd Ste 250
Warminster, PA 18974-4862

Freedom Credit Union (PA) is headquartered in Warminster and is the 11th largest credit union in the state of Pennsylvania. It is also the 375th largest credit union in the nation. It was established in 1934 and as of December of 2021, it had grown to 89 employees and 68,010 members at 4 locations. Freedom Credit Union (PA)'s CD rates are 18% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Freedom Credit Union is open to any qualified individual that meets the membership criteria for the American Consumer Council and lives in the states of Pennsylvania, New Jersey, Washington D.C., Maryland, Virginia, West Virginia, or Delaware. ($8 membership fee). Membership is also open to the following: 1) those who live, work, attend school, volunteer or worship in Philadelphia, Montgomery, Delaware, Chester, or Bucks Counties in Pennsylvania; 2) employees and students of Community College of Philadelphia and more than 290 area Select Employer Groups also qualify. (A complete list of groups is posted on the credit union's website)
See current membership details

I Had A TERRIFIC Experience

This is what I did
I joined Consumer Council, received the membership certificate in an email in two days, I scanned it. That same day I opened a $5 basic savings.

On Day three I made contact with natalie (215-613-0932) she handled the ach transfer (free to me) Day four: the cd already showed up pending completion. Day 5 Re-checked.... my bank had sent the funds and later that day the funds were in my 3.56 % 30 month cd. I am happy!

Persistence Pays Off

I opened the promo 30 mos CD paying 3.56% APY. It took some doing, numerous phone calls, simply because the staff was inundated with new account openings given the very attractive rate. I eventually got in touch with the right person and the ACH info was taken and transfers are underway. Online the accounts show as open pending funding.

I would say overall, for a relatively small institution, they have a good website, competent staff and they exhibited strong customer relations. For their size I'm giving them an "A".

Freedom Summary

This institution is always there to help from the people in the branch and even over the phone with their telephone teller. This allows you to do many transactions over the phone without having to go to a branch in person. Also, this institution has great rates on different deposit products and that is a main reason I am still with the credit union. Overall, I am very satisfied with the organization and I would and do recommend people to this organization. The only downside to the company is that they do not have many branches. This hinders your ability to go to them if you are in need of help, however, that is where the telephone teller comes into play and saves the reputation. The company also has a very user friendly app that makes mobile banking easy and fun. This is extremely helpful because I am around my phone more often than I am around a computer or even a branch itself.

Terrible Customer Service For Existing Customers

Posted by: |

I have been a customer for over 4 years, never late, never missed a car payment. Needed a small loan, got denied because I am on social security.



Health Grade Components

NCUA #60275
Year Chartered1934
Primary Regulator
Profit Margin
Return on Assets - YTD1.11%
Return on Equity - YTD9.44%
Annual Interest Income$31.0MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$1.10B$1.11B
LoansQ4 2021vs Q4 2020$584.3MM$664.1MM
DepositsQ4 2021vs Q4 2020$966.6MM$985.0MM
Equity CapitalQ4 2021vs Q4 2020$131.3MM$119.4MM
Loan Loss AllowanceQ4 2021vs Q4 2020$10.2MM$10.6MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$4.1MM$4.4MM
Real Estate OwnedQ4 2021vs Q4 2020$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Freedom Credit Union (PA) Savings Account Rates

0.30%$5-Primary Savings Account
0.30%--Club Savings Account
0.30%--IRA Savings Account
0.30%--Coverdell Education Savings Account
0.20%--Health Savings Account

Freedom Credit Union (PA) Money Market Rates

0.40%*$10k*-Money Market
OTHER TIERS: 0.30% Up to $10k

Freedom Credit Union (PA) CD Rates

1.71%$500-60 Month CD
1.71%$250-60 Month Youth CD
1.61%$500-48 Month CD
1.61%$250-48 Month Youth CD
1.56%$500-36 Month CD
1.56%$250-36 Month Youth CD
1.21%$500-30 Month CD
1.21%$250-30 Month Youth CD
1.16%$500-24 Month CD
1.16%$250-24 Month Youth CD
1.11%$500-18 Month CD
1.11%$250-18 Month Youth CD
1.06%$500-12 Month CD
1.06%$250-12 Month Youth CD
0.85%$500-6 Month CD
0.85%$250-6 Month Youth CD

Freedom Credit Union (PA) IRA Rates

1.71%$500-60 Month IRA
1.61%$500-48 Month IRA
1.56%$500-36 Month IRA
1.21%$500-30 Month IRA
1.16%$500-24 Month IRA
1.11%$500-18 Month IRA
1.06%$500-12 Month IRA
0.85%$500-6 Month IRA

Freedom Credit Union (PA) Locations
Branch Office1440 Old York RdAbington, PA 19001-2606
Branch Office25 Jacksonville RdWarminster, PA 18974-4803
Branch Office9910 Frankford AvePhiladelphia, PA 19114-1900
Branch Office2333 Fairmount AvePhiladelphia, PA 19130-2544

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