FreeStar Financial Credit Union


Overview / Commentary
586-466-7800
37570 S Gratiot Ave
Clinton Township, MI 48036

FreeStar Financial Credit Union is headquartered in Clinton Township and is the 59th largest credit union in the state of Michigan. It is also the 1,010th largest credit union in the nation. It was established in 1957 and as of December of 2020, it had grown to 66 employees and 19,954 members at 6 locations. FreeStar Financial Credit Union has an A health rating.

Field of Membership Restrictions

FreeStar Financial Credit Union is open to those who live, work, worship, or go to school in Genessee, Macomb, Lenawee, Lapeer, Monroe, Livingston, St. Clair, Oakland, Wayne and Washtenaw counties, and to all active or veteran Military in the state of Michigan
See current membership details

Reviews (3)

A credit union is better than pre paid debit cards!!

Posted by: |

I choose my credit union because of frustrations from prepaid debit card fees. At CMCCU their are no monthly maintenance fees to eat up your balances and it is nice to have a savings option too. My credit union has convenient deposit options and you can take your balance down to 0 with no penalty. I appreciate the simplicity of the website access of CMCCU very helpful.

Never Again!

Posted by: |

I refinanced 2 of my auto loans with them and got a consolidation loan. They mailed the credit card payoff to the wrong address. Even through I gave them the correct one. Took a month to resolve. I sold one of my cars and paid off the loan with them. When I applied for another auto loan to replace the car I sold, I was denied. Which was strange because I paid $20/$30 extra on all 3 loans every single month and my credit score was higher than when I original got the loans. I was told it was because I always paid a week or 2 late. Whatever. Theres a credit union on every corner.

Freestar Is No CMCCU

Posted by: |

When I started banking through them they were CMCCU and they were awesome. Since they turned into Freestar I have had many problems. They turn your card off without notice and this time which WILL be the last they did it after they closed on the 3rd of july which means I will not be able to fix my account until the 5th because of the holiday. They claim it's fraud protection but when I have real fraud problems I get little help. I have been using them for several years and I only seem to have problems when my bank account is low. They never turn my account if I have thousands of dollars on it but If I have less than $500 it's only a matter of time. One time to avoid over drafting I transferred money from my savings into my checking and later found out they put the money into my dad's account so I over drafted and had to contact my father to have him ok the transfer back into my account. I feel like the employee's try to fix the problems but apparently theirs nothing they can do to keep you from having your card turned off in the worst times. I am currently expecting a seriously important call today and my phone is off because I can not pay the bill because my card got turned off yesterday. Yesterday I had a bill to pay also extremely important and I found out my card was off and obviously the bank was closed so I got screwed over. Luckily I was able to pay someone cash to use their card but that was the last of the cash I have because the rest of my money is in my bank account for which I do not have access too. Freestar is not CMCCU, I miss CMCCU and I can not stand Freestar. If you order things on line a lot of things will not go through and If you want to make that purchase you have to contact them and ok that single trasfer each and every time. That part does not bother me that much but turning my card off without notification very often does, especially when they turn it off after hours and the day before they go on holiday.



Health

Health Grade Components

Overall
NCUA #60406
Year Chartered1957
Employees66
Primary Regulator
Profit Margin
Return on Assets - YTD0.4%
Return on Equity - YTD4.1%
Annual Interest Income$9.3MM
Assets and Liabilities
AssetsQ4 2020vs Q4 2019$260.8MM$226.7MM
LoansQ4 2020vs Q4 2019$171.4MM$177.2MM
DepositsQ4 2020vs Q4 2019$225.1MM$192.6MM
Equity CapitalQ4 2020vs Q4 2019$25.2MM$23.6MM
Loan Loss AllowanceQ4 2020vs Q4 2019$1.9MM$1.8MM
Unbacked Noncurrent LoansQ4 2020vs Q4 2019$861.00K$2.2MM
Real Estate OwnedQ4 2020vs Q4 2019$26.00K$0
Rates

Rates for FreeStar Financial Credit Union are currently being reviewed.

Locations


FreeStar Financial Credit Union Locations
Branch Office37570 S Gratiot AveClinton Township, MI 48036
Branch Office44200 N Jefferson Ave # 715Selfridge ANGB, MI 48045-5263
Branch Office34642 Van Dyke AveSterling Heights, MI 48312
Branch Office47011 Sugarbush RdChesterfield, MI 48047
Branch Office56350 Van Dyke AveShelby township, MI 48316
Branch Office22500 E 9 Mile RdSaint clair shores, MI 48080

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