Geico Federal Credit Union

Overview / Commentary
5260 Western Ave
Chevy Chase, MD 20815

Geico Federal Credit Union is headquartered in Chevy Chase and is the 32nd largest credit union in the state of Maryland. It is also the 1,358th largest credit union in the nation. It was established in 1950 and as of December of 2019, it had grown to 50 employees and 21,887 members at 10 locations. Geico Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership is open to associates of the GEICO Corporation and its subsidiaries, employees of Banner Life Insurance Company, and immediate family of those eligible.
See current membership details

Reviews (6)

Great Service

The customer service at this great credit union is absolutely outstanding, with top notch online banking services, low fees, atm, checking, savings, investment accounts also. They have great interest rates and easy and professional staff. They also offer car loans, home loans, and every service that you could possibly think need to meet your family's financial service needs!'s Geico. They are a top rated insurance company so why wouldn't you want to bank with them! They have branches located in many US states.

Why I love my credit union

Posted by: |

I have been a member for over 25 years. About 7 years ago, I opened a checking account. At the time I was working so I opted for direct deposit.When I left my employment 2 years ago, I opted to keep my accounts there. I love the customer service. The employees are always friendly and helpful. It feels more like a family than a customer/client relationship. Their services overall are competitive with other credit unions and they have better rates and fees than most banks. Their hours are a little different as they are open most bank holidays except the major ones but they are closed on Saturday and have no late hours. Their debit card is accepted at more ATM's than any other financial institution I know of so I rarely have to pay any fee. The only two drawbacks are that they do not have mobile banking (yet), so in order to make a deposit I have to either find an ATM that is capable of doing it or I have to travel to the credit union itself. Since they are only located inside the company offices, this will mean I will most likely leave them once I move too far away to conveniently travel to a physical office. I also wish they would accept direct deposit from institutions other than the company as it makes it very difficult when I am trying to transfer money from other places. Overall, I love the credit union and have not felt that the small inconveniences are enough to make me leave them just yet.


Posted by: |

If I could give a zero overall rating I would!!! First my direct deposit keeps getting delayed due to "posting delays" (that has happened three times). Now I authorized a payment to be withdrew from my account ($800) and they withdrew it TWICE. Finally got someone on the phone and they admitted that it was an ACH matter and that it should be returned between 2 and 3 p.m. that day BUT it has been three days and still no money has been returned to my account. No one will answer the phone either at the main location or the branch in this area. I have emailed also - no response. I have already opened an account at another bank because this bank STINKS!!!!


I requested a new card on 1/12/2017, I just got it yesterday 2/6/2017 & I haven't received the PIN that's supposed to come with it to activate the card to use it!! so I still can't touch my money!!!! I haven't touch my money since we got paid on 1/25/2017!! I'm late with my rent, my phone just got turned off TODAY & this is with the extension I was given b/c I didn't have my card!! I barely got enough gas to get to work!! IM SO MAD RIGHT NOW!!!! I just got off the phone with USAA, I'm going back home to them! & we get paid tomorrow & I have no access!!! THE WORLD'S MOST HORRIBLE BANK!!!

No one picks up the phone when you call & when you think someone picks up, it hangs up on you, I even submitted a request thurough their website, no response, I don't understand why you can't pick out your own PIN & you have to go to the ATM to activate its so 1980's!!

Stay Away From Them

I have never experienced such bad customer service. They can't solve your problems if you're not at the branch. Their phone rings and rings. No one answers. If you need a more flexible bank that you're able to reach when you're not available to walk-in, do not go with GFCU. They will mess you up from sending something as simple as A DEBIT CARD (it's been a month and I'm still awaiting mine). I will be getting a cashiers check, extracting all of my monies and closing the accounts. They have pissed me off!

Customer Service???

This branch phone service is horrible especially if you're trying to speak with someone for assistance. Don't get me wrong the teller service is actually good but the customer service line definitely needs improvement.


Health Grade Components

NCUA #6912
Year Chartered1950
Primary Regulator
Profit Margin
Return on Assets - YTD0.16%
Return on Equity - YTD1.67%
Annual Interest Income$4.6MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$136.6MM$131.5MM
LoansQ4 2019vs Q4 2018$63.1MM$60.6MM
DepositsQ4 2019vs Q4 2018$123.1MM$117.3MM
Equity CapitalQ4 2019vs Q4 2018$13.0MM$12.5MM
Loan Loss AllowanceQ4 2019vs Q4 2018$455.00K$263.00K
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$806.00K$327.00K
Real Estate OwnedQ4 2019vs Q4 2018$0$0

Rates for Geico Federal Credit Union are currently being reviewed.


Cities: Chevy Chase, Fredericksburg, Getzville, Lakeland, Macon, Poway, Richardson, Virginia Beach, Woodbury

Chevy Chase Branches
Branch Office5260 Western AveChevy Chase, MD 20815

Fredericksburg Branches
Branch Office1 Geico BlvdFredericksburg, VA 22412-9000

Getzville Branches
Branch Office300 Crosspoint PkwyGetzville, NY 14068-1606

Lakeland Branches
Branch Office3535 W Pipkin RdLakeland, FL 33811-2882

Macon Branches
Branch Office4400 Ocmulgee East BlvdMacon, GA 31217-5642
Branch Office4295 E Ocmulgee BlvdMacon, GA 31295-0001

Poway Branches
Branch Office14111 Danielson StPoway, CA 92064-6886

Richardson Branches
Branch Office2280 N Greenville AveRichardson, TX 75082-4412

Virginia Beach Branches
Branch Office1 Geico LndgVirginia Beach, VA 23454-5693

Woodbury Branches
Branch Office750 Woodbury RdWoodbury, NY 11797-2519

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