Glacier Hills Credit Union is headquartered in West Bend and is the 41st largest credit union in the state of Wisconsin. It is also the 1,418th largest credit union in the nation. It was established in 1934 and as of September of 2017, it had grown to 42 employees and 14,817 members at 3 locations. Glacier Hills Credit Union has an A health rating.
Glacier Hills Credit Union of Wisconsin is open to the residents and the people that maintain employment within these qualified counties: Washington, Waukesha, Milwaukee, Dodge, Ozaukee, Sheboygan, Jefferson, Columbia, and Fon Du Lac.
See current membership details
Aside from one main, and major, concern, I have enjoyed using Glacier Hills Credit Union. I originally got a savings account there because I had to in order to get an auto loan through them . I never much used the savings account. Fast forward several years and my Grandpa decided that he wanted to help us buy a house, so he gifted my husband and I $5000. I decided to put the money in a CD, rather than the savings account, to generate higher interest. The process of opening the CD was simple. Several more years later, Grandpa gifted us $10,000 more! We put half into the cd when it was rolling over, and half into the savings account as our "emergency fund." This is not our primary bank, so I have to go out of my way to access the money, which is a good thing.
here is where the "bad" comes in. When I need to access money from the savings account, I head to the brick and mortar credit union. They do not know me, because I am there quite infrequently. I tell the bank teller that I would like to take money out of savings, but I don't know my account number. She asks for my name, then pulls up my account. I request $500 (for example,) and she/he gives it to me. They don't ever verify who I am!!!!!! They don't ask me to confirm my date of birth, or address, or show a drivers license. They just hand me $500 cash, because I told them my name! That is HORRIBLE in my opinion. So other than that, I love the credit union, but that is a huge red flag for me!
My husband and I have been customers of Glacier Hills Credit Union for about eight years. We started out with just a personal savings account, but were so impressed with their excellent customer service we have since opened checking and savings accounts for our business and savings accounts for each of our three kids. Their monthly service fees are less than half of regular banks ($5 compared to $11 for a larger bank we also use) and you can accumulate points every month for services used (direct deposit, atm withdrawals, etc) and then use those points towards gifts or to pay for your monthly fee. They are also active in the community sponsoring family movie nights and collecting school supplies for the local elementary schools.
This credit union has excellent customer service and goes out of its way to develop a relationship with its clients. I have had a good experience refinancing car loans at low rates and being walked through the home mortgage process. They do not have many ATM locations so if that is an issue I would probably not recommend them. Otherwise, this seems to be a solid and reputable institution.
|Return on Assets - YTD||1%|
|Return on Equity - YTD||10.36%|
|Annual Interest Income||$2.9MM|
|Assets and Liabilities|
|Assets||Q3 2017vs Q3 2016||$121.2MM$113.3MM|
|Loans||Q3 2017vs Q3 2016||$82.2MM$72.0MM|
|Deposits||Q3 2017vs Q3 2016||$108.2MM$101.9MM|
|Equity Capital||Q3 2017vs Q3 2016||$11.7MM$10.4MM|
|Loan Loss Allowance||Q3 2017vs Q3 2016||$301.00K$293.00K|
|Unbacked Noncurrent Loans||Q3 2017vs Q3 2016||$384.00K$410.00K|
|Real Estate Owned||Q3 2017vs Q3 2016||$0$0|
Sorry, we do not have rate data for Glacier Hills Credit Union.
|Glacier Hills Credit Union Locations|
|Branch Office||1025 E Sumner St||Hartford, WI 53027|
|Branch Office||2150 S Main St||West Bend, WI 53095|
|Branch Office||286 S Military Rd||Fond Du Lac, WI 54935-4839|