Global Credit Union (AK) is headquartered in Anchorage and is the largest credit union in the state of Alaska. It is also the 19th largest credit union in the nation. It was established in 1948 and as of December of 2024, it had grown to 1,920 employees and 768,993 members at 72 locations. Global Credit Union (AK)'s CD rates are 4X the national average, and it has a B health rating.
Field of Membership Restrictions
Global Credit Union offers membership to those who live, work, worship, or attend school Alaska, Idaho, Washington, San Bernardino County (CA), or Maricopa County (AZ).
See current membership details
Best Credit Union We Know In Seattle Area
We have banked here at the Northgate branch trouble-free for about 7 years now. Some banks are just so cold to you, and you can tell the workers are only there for their hours, not concerned if you deposit 20K or 200k, (like Sound in Shoreline...but that's another story). Barbara remembers our name and even if we were out of state for a year, she still remembers us and brings us into her office to ask our needs; and it's a normal and courteous chat, not just business. She represents AlaskaUSA to us, it's not always the best returns, but a contact like her is important too.
Worst Bank Ever
Ableist.
Doesn't explain any policy to customers. Changes things without notice. Screws over all their members with a smile. Their rates are a joke, too. So there's literally NO good reason to use these people.
Former Customers
Bank allowed a charge to happen knowing no money was being deposited into my account. Then did a charge off. I called to get it cleared up. Special account services stated I needed to go in. Considering I'm not near a branch right now due to my children medical needs I couldn't. I family member deposited money into my savings account and they will not allow me to access it. Not once did they tell me they froze my cards or savings account. Now I'm forced to pay a 150 cancelation fee for my child's cardiologist appointment because I can't access the money until they open 1 hour after her appointment. I called last month and they said nothing. Will be getting a new credit union this one is the worst. NSF means no funds available for a reason. Not allow things to process and overdraft peoples accounts
New DISSATISFIED Member
Opened a CD and savings account about two weeks ago..The service member was told that I lived 2.5 hours away so it was imperative that I receive and ATM card so that I could deposit funds into my savings or open more CDs without having to travel or use the internet (don't do finances over the PC)..Went on a trip the following week expecting the ATM card to be delivered before leaving or while vacationing..
Expectations however were sadly NOT fulfilling..I returned to find no ATM card...Called the 24 hr. service number... Waited on the phone for over an hour...Tried calling the branch number twice... both times having to leave a return call message to which NOBODY responded to.. Once again called the 20 hr. service number to have to wait on the phone for 20 minutes to get a human rep.... Frustration was the operative condition... He "said" he couldn't reorder the ATM card because the application was never filled out in the first place when I opened the accounts.. and that I would have to have the application sent to me in "snail mail".. You can understand my frustration..
Instead I had a relative with 80K in savings talk to the branch manager on my behalf... She assured me, when I called her, that I COULD get the ATM card without the application through "snail mail"
But this should not have been a problem to begin with..If I could give negative stars
Decline In Member Services
10 years ago we would have given Alaska USA 5 stars. After 25 years we are ready to leave them. They have closed branches, taken out ATMs and are part of a network which doesn't seem to always work with their cards. We are going to find a credit union which is part of the Co-Op Shared Branch Network (all of the other credit unions in Fairbanks are in this group). I would definitely not recommend Alaska USA right now. They do not seem to currently care about serving members!
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 5913 |
| Year Chartered | 1948 |
| Employees | 1920 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.19% |
| Return on Equity - YTD | 2.46% |
| Annual Interest Income | $537.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $11.48B$11.9B |
| Loans | Q4 2024vs Q4 2023 | $9.62B$9.94B |
| Deposits | Q4 2024vs Q4 2023 | $9.97B$9.92B |
| Equity Capital | Q4 2024vs Q4 2023 | $897.1MM$863.5MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $109.1MM$106.6MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $118.1MM$95.5MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $3.3MM$5.9MM |
