Great Erie Federal Credit Union


Overview / Commentary
716-662-1311
4000 N Buffalo St
Orchard Park, NY 14127

Great Erie Federal Credit Union is headquartered in Orchard Park and is the 70th largest credit union in the state of New York. It is also the 1,575th largest credit union in the nation. It was established in 1952 and as of December of 2022, it had grown to 22 employees and 8,705 members at 2 locations. Great Erie Federal Credit Union has an A health rating.

Field of Membership Restrictions

Great Erie Federal Credit Union is open to businesses or other legal entities and anyone who lives, works, worships, or goes to school in Eerie County, NY. Immediate family are also welcome.
See current membership details

Reviews (2)

Great Erie Federal Credit Union Is Horrible

Posted by: |

This credit union used to be Orchard Park Federal Credit Union. When it made the switch to the now Great Erie Federal Credit Union things just went down hill. They no longer care about keeping the customers they've had for years. They charge ridiculous high fees for petty things they never had fees for before. I sincerely advise taking your business elsewhere. I only gave it one star because I was required to score something. I wouldn't have given them anything if it would have allowed me.

Poor Communication And A Complete Lack Of Customer Service.

Posted by: |

My car was repossessed with only feeble attempts at first attempting to resolve the issue. First admittedly, the bank failed to continue making automated payments and after one phone call from the credit union, I attempted to resolve the issue and also sent additional payments. Nothing was ever communicated to me in writing from the credit union. When I asked them to fully or partially waive the $350 fee for the repossession, I was told that they wouldn't rescind the charge and that they; "did not have to send out written notice". I have to think that there is a difference between "we don't have to" and what I would call common courtesy.

Granted, I am still pursuing the bank for the same charges, but in the interest of customer service, wouldn't it be better to give your customer a written "heads-up" to take care of the issue before sending the tow truck. At the time of repossession, the statement read that we were behind in payment by $377.00. Also at the same time, over $4000.00 was in the account that was set up to auto - pay the loan.

In hindsight, keep an eye on your bank (my fault) and borrow money from someone who actually cares about their customers. I can tell you that someone is not Great Erie Federal Credit Union.



Health

Health Grade Components

Overall
NCUA #7925
Year Chartered1952
Employees22
Primary Regulator
Profit Margin
Return on Assets - YTD0.94%
Return on Equity - YTD9.9%
Annual Interest Income$3.4MM
Assets and Liabilities
AssetsQ4 2022vs Q4 2021$134.2MM$127.0MM
LoansQ4 2022vs Q4 2021$88.6MM$69.5MM
DepositsQ4 2022vs Q4 2021$120.4MM$114.4MM
Equity CapitalQ4 2022vs Q4 2021$12.9MM$11.9MM
Loan Loss AllowanceQ4 2022vs Q4 2021$242.00K$217.00K
Unbacked Noncurrent LoansQ4 2022vs Q4 2021$92.00K$123.00K
Real Estate OwnedQ4 2022vs Q4 2021$0$0
Rates

Rates for Great Erie Federal Credit Union are currently being reviewed.

Locations


Great Erie Federal Credit Union Locations
Branch Office4000 N Buffalo StOrchard Park, NY 14127
Branch Office591 Main StEast Aurora, NY 14052

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