GreenState Credit Union is headquartered in North Liberty and is the largest credit union in the state of Iowa. It is also the 20th largest credit union in the nation. It was established in 1938 and as of December of 2024, it had grown to 906 employees and 451,126 members at 32 locations. GreenState Credit Union's money market rates are 8X the national average, and it has a C+ health rating.
Field of Membership Restrictions
Membership in Green State Credit Union is open to those who live or work anywhere in Iowa, or in counties in Illinois, Nebraska, South Dakota, or Wisconsin that border on Iowa. University of Iowa students, alumni, and staff are also eligible to join, as are members of the Iowa Consumer Council. Direct family members of current Green State Credit Union members also qualify for membership.
See current membership details
Great Rewards Checking Rate Is Gone
They used to have the best rewards checking rate I could find. But they've dropped it and dropped it consistently and now just about everywhere else offers better. With rates rising everywhere they're making it clear they don't want people who pay attention to rates as customers. I pulled a large amount of my money out and put it into other banks with better rates. Now I've found a really great offer and plan to simply pull all my money out and close the account.
Insurance
Green state has the worst customer service I've ever seen. I had a insurance claim with gap insurance that green state has done absolutely nothing about to get it settled other than hound me to keep paying them. They have ruined my credit overnight. Wouldn't recommend them for anything!!!
Do Not Get A Loan Or Bank Account With Them!
They set me up for late payments for over a year and told me it was my fault because I didn’t call sooner when I had no knowledge of it. I have auto payments set up so I wouldn’t get late fees! They only refunded the last 3 months. Ridiculous. I would give 0 stars if I could.
Worst Experience With A Banking Institution
Well I paid off the loan on my manufactured home in full on May 9th of this year, and received a letter of payoff in the process. Two weeks later, I had made plans to sell the home back to the park its located in. The park asked me if i had received the title yet. I had not, so I reached out to Greenstate to inquire about it. They informed me that I owed them money still, after an hour long phone call they admitted that they were at fault and my account was in fact closed. They provided me with a second letter of payoff and said they would mail the title that day. This meant that I would be on the hook for another month of lot rent for the trailer and maintenance fees, so in short Greenstate cost me roughly $800 due to their negligence. So if you ever have the misfortune of dealing with Greenstate, keep an eye on all of your paperwork and do you due diligence because they certainly will not. The final cherry on top was when I didn't receive the title for over two weeks.... They sent it to the wrong address. Unbelievable.
Saved By Incompetence!
Thankfully this bank was kind enough to show me they are run terribly right off the bat! Signed up online, went in to get a card, they promptly cancel that card to issue a different one by mail leaving me stranded 30 miles from home. Hopefully I got my payroll stopped in time so my check does not go into this garbage-tier bank and I can cancel this account. Sadly 0 stars does not seem to be an option.
The WORST, LAZY AND INCOMPETENT
Had an account here which I used, had an overdraw and an old account, Made ZERO effort to contaqct me, account went into default. How can the Honest Weight Coop still find my address, but a bank, which had my new address and still had a credit card account not be able to locate me? NO EFFORT
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 60269 |
| Year Chartered | 1938 |
| Employees | 906 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.2% |
| Return on Equity - YTD | 2.59% |
| Annual Interest Income | $524.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $10.64B$11.35B |
| Loans | Q4 2024vs Q4 2023 | $9.11B$9.71B |
| Deposits | Q4 2024vs Q4 2023 | $8.57B$9.21B |
| Equity Capital | Q4 2024vs Q4 2023 | $807.3MM$799.5MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $189.8MM$221.2MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $188.2MM$131.1MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$945K |
