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Overview / Commentary
401-739-4600
2669 Post Rd
Warwick, RI 02886-3039

Greenwood Credit Union is headquartered in Warwick and is the 4th largest credit union in the state of Rhode Island. It is also the 572nd largest credit union in the nation. It was established in 1948 and as of June of 2016, it had grown to 53 employees and 59,672 members at 1 location. Greenwood Credit Union has an A health rating.

Field of Membership Restrictions

Greenwood Credit Union of Rhode Island is open to every resident within the state as long as they can meet the minimal fiscal requirements.
See current membership details

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Reviews (3)

Good Place, Nice People

Posted by: trudy | Jul 9, 2015

I'm a new customer as of about two months ago. Everyone was very pleasant and helpful. They have the highest interest rates on CDs in this area, at least at the present time.

Allways there to help

Posted by: Ryan2 | Apr 14, 2014

I go to Greenwood Cedit Union several times i any givin months and every time I get a warm welcome like it was my first time. I have been with Greenwood for about four years now and I have had nothing but the best service. Both my wife and I have several account with Greenwood and always feel like they have my best interest in mind 24/7.
In 2004 my wife had left her purse in a taxi while on vacation and we were in fear of our banks accounts being used. After several hours trying to locate her purse without any luck my wife had called Greenwood regarding the bankcard(Debt Card)and the checkbook being lost. The wonderful person at the bank was very reassuring to my wife that our account would be frozen and that they would take care of ordering all of the new cards. The worst thing to ever happen on vacation had happen to us but Greenwood was quick to act and stop our day from getting any worse.
After returning from our two week vacation the people at Greenwood had already ordered all our new cards and checkbook and had them waiting for us upon our return home.

Terrible Customer Service And Banking Practices All Around

Posted by: jess2012 | Aug 20, 2012

I have my current car loan through Greenwood and I've had nothing but trouble with them.  There was a banking error or their part, that went unoticed for over three months.  My orginial account info was factored incorrectly.  When it was finally noticed on their end, I was informed I had to pay the back-due amount and I had to do so immediately.  I was then informed the Credit Bureau had to be notified of my "lack of payment" beyond thirty days.  Again, this was completely an error on their part, and yet, my credit score was affected!

As far as their Customer Services skills, they leave must to be desired.  I've worked in Customer Service my entire life, and therefore, I understand it can be difficult to deal with upset customers.  During one of my phone conversations, I was spoken to in a condesending tone and was passed along from one person to the next.  A second conversation, on a different day, I returned a missed phone call to the bank.  Upon informing them I was returning a missed phone call I was given all of my current account information.  NOT once did they varify any account information!!!  I was given account balances, amount due on my auto loan and past payment history.  They didn't ask for so much as how to spell my last name before providing all of my account information and details, including acount number!!!  Last I checked, there was a serious fraud problem in this country, perhaps, they should be a little more diligant with verifying information. 

Finally, as if they haven't already been difficult enough, I requested that I be sent paper copies of all statements via the mail.  This was done directly after my first negative encounter, where I was informed to pay up for their mistakes.  It has been three months and yet, not a single bank statement has come in the mail.  But I recieve their newsletters, so I'm sure they have the correct contact information!!  When I requested this a second time, I was informed I could do online banking.  I informed them, I understood, and would still like paper statements instead of online.  Again, nothing has come in from Greenwood!! 

I would not advise anyone to do business with Greenwood until they change their banking and customer service practices!! 



Health
A

Health Grade Components

Overall
NCUA #66594
Year Chartered1948
Employees53
Primary Regulator
Profit Margin
Return on Assets - YTD0.44%
Return on Equity - YTD4.74%
Annual Interest Income$6.6MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$434.6MM$419.6MM
LoansQ2 2016vs Q2 2015$350.1MM$312.3MM
DepositsQ2 2016vs Q2 2015$379.8MM$359.1MM
Equity CapitalQ2 2016vs Q2 2015$40.1MM$37.8MM
Loan Loss AllowanceQ2 2016vs Q2 2015$1.1MM$1.0MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$1.2MM$500.00K
Real Estate OwnedQ2 2016vs Q2 2015$0$0
Rates
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Greenwood Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%$25-Share 1 Savings
0.50%--Holiday Club Account
0.50%--Vacation Club Account
0.50%$100-Day-to-Day IRA
0.50%--Deposit Savings

Greenwood Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%$1k-Interest Checking Account

Greenwood Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.10%$1k-60 Month CD
1.75%$1k-48 Month CD
1.50%$1k-36 Month CD
1.27%$1k-24 Month CD
0.90%$1k-18 Month CD
0.75%$1k-12 Month CD
0.65%$1k-15 Month CD
0.50%$1k-3 Month CD
0.50%$1k-6 Month CD

Greenwood Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.10%$100-60 Month IRA Certificate
1.75%$100-48 Month IRA Certificate
1.50%$100-36 Month IRA Certificate
1.27%$100-24 Month IRA Certificate
0.90%$1k-18 Month IRA Certificate
0.75%$100-12 Month IRA Certificate
0.65%$100-15 Month IRA Certificate
0.50%$100-3 Month IRA Certificate
0.50%$100-6 Month IRA Certificate
Locations


Greenwood Credit Union Locations
Branch Office2669 Post RdWarwick, RI 02886-3039