Greenwood Credit Union


Overview / Commentary
401-739-4600
2669 Post Rd
Warwick, RI 02886

Greenwood Credit Union is headquartered in Warwick and is the 3rd largest credit union in the state of Rhode Island. It is also the 556th largest credit union in the nation. It was established in 1948 and as of March of 2021, it had grown to 70 employees and 76,966 members at 2 locations. Greenwood Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Greenwood Credit Union is open to anyone (regardless of residency status) by opening and maintaining a Share Account, with a minimum of a $5.00 balance
See current membership details

Fraudulent Transaction

I came in to report fraudulent withdrawal on my checking account and I received my money back today. Thank you Greenwood Credit Union for your assistance!

Nice CU With Great Rates. Quirky, So Just Be Patient.

Posted by: |

Please read, there's a lot of info here for those considering Greenwood CU.

Greenwood is a small 1-branch credit union that anyone in the US can join. They consistently have high CD rates.

They're a small credit union, so there ARE some quirks about them. They're not Alliant or NavyFed. But if you're patient, they offer high CD rates, are friendly, and everything will work out okay.

Their online webiste is very basic.

However, new customers can go to their webpage and immediately open up a CD of your choice (you'll automatically have a primary savings account opened as well -- which costs $5, just like with any CU). After selecting the CD you want (Length/APY) it'll ask how you want to fund the CD. You don't have to fund it right away. One option to click is "Send in a check." If you're not already a member, just choose that one to finish the form. They'll give you a week or two to send in a check to them. Or you can also ACH funds into your Greenwood savings account once it's been setup and verified and such, and simply have them do a transfer instead if you want). Instead of submitting ID documents online, you'll send everything via US Mail. You'll see a download link to download a PDF that you'll print out, fill out, and send in to them. On the form there's only room for one POD, but just attach a separate sheet if you have more than one POD (not a problem). You send everything (completed form, printed copies of requested ID documents, etc) in the US Mail.

As far as when the CD is actually "created", as far as the MATURITY date is concerned, the CD is created the moment you finish on-line. Then it becomes "funded" whenever they receive the money (either a check, or a transfer). But it won't be completed until they receive the filled-out documents.

Here's an example:
On March 10th, you go to their website and create a CD. So the Maturity date will be X number of years from March 10th (even if they don't have the funds or paperwork yet). Say they receive the funds on March 12th. Then it'll be "funded" on March 12 (the date you'll start earning interest). But it won't be complete, and you won't see it online until they receive and process the paperwork. Say they receive the paperwork on March 15th. Using these example dates above, you'll see your CD online (all finished) on March 15th, but you'll have earned interest from March 12 (the date it was funded) and the maturity date will be X number of years from March 10th (the date you applied for the CD).

It sounds weird, but in a way this is good, because it "locks in" the rate for you (even if the rate lowers between the time you open the CD and the time they receive the funding, they'll honor the original rate).

For a CD opening, they will do a credit check, but only a soft pull for a CD, not a hard pull.

Keep in mind this one quirk: even if you're already a Greenwood member, and have a few CDs, if you want to open up yet another one, you STILL have to use the same lengthy process to open up a new CD. Kind of stupid, but for good rates I don't mind going through the hoops each time.

ACH: you CANNOT initiate ACH transactions from Greenwood's side (their basic online system doesn't allow it) -- but if you initiate from ANOTHER institution, you can either send to, or pull from, your Greenwood Savings account no problem (as long as it's initiated from another institution). No fee for that on Greenwood's end.

Greenwood CSRs are very friendly on the phone, and are eager to help if you need it. Again, some things may not make sense to YOU (ie, having to go through the same full approval process to make a CD even if you're already a member) but if you just go with the flow, everything will be fine.

Misc: if you want to open up a CD for more than $100,000, it's no problem, but their online software only allows $100,000 max, so just enter that, and then when you send them the check (or call them to do a transfer after an ACH) just tell them what you want, and it's not a problem. (Say you want to open up a CD for $135,000. You'll have to select $100,000 online, but when you send the check just send a letter telling them it should be for $135,000 ... or likewise, just tell that to a CSR and it'll be fine).

They will send you a debit card for a savings account, but the debit card is NOT CO-OP!! So unless you're in Rhode Island, there will be FEES with using the ATM/Debit Card (so it's pretty useless).

However, Greenwood IS CO-OP for SHARED BRANCH. You can go into any Co-Op Shared Branch and do deposits, withdrawals, etc -- with no FEE (some CUs, like GTE, charge a fee for using Shared Branch. Greenwood does not).

So the deal with Greenwood is... it's a SMALL credit union, that has some quirks, and requires you to do a bit of extra work. But if you go with the flow, everything works out well, they're friendly, and they have great rates.

You Can Apply Online And Don't Need To Go To Their Office.

Posted by: |

I called Greenwood and was told the entire CD application process can be completed online. Not required to go to a Greenwood bank office. The CDs are open to everyone but you need to join their union by opening a savings acct for $5.00.

My issue - You can withdraw the monthly interest but only to a Greenwood saving acct. And then you have to request for a check to be sent to you. They will not do an ACH to your local bank acct.

Rude, Unaccommodating, Spiteful

Posted by: |

Maybe the worst experience with a bank customer service department ever. They use an answering service for customer service and they blame the need for that on the pandemic. They disable online accounts randomly if you don't log in often enough and can't seem to get them turned back on when requested. The answering service told me they were switching me to a collection agency three separate times. They also said my account was in arrears although I made the final payment a month ago on my loan and they added on some $16 fee that was never mentioned, billed or alerted. Finally they switched me to a bank employee that explained that their customer service people were actually called the collections department? Then they refused to send my title to me by registered mail even though i agreed to pay the fees they added onto my loan at the end. Don't make the mistake of using this institution. Beware

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Health

Health Grade Components

Overall
NCUA #66594
Year Chartered1948
Employees70
Primary Regulator
Profit Margin
Return on Assets - YTD0.96%
Return on Equity - YTD11.3%
Annual Interest Income$5.7MM
Assets and Liabilities
AssetsQ1 2021vs Q1 2020$659.2MM$593.5MM
LoansQ1 2021vs Q1 2020$546.6MM$492.7MM
DepositsQ1 2021vs Q1 2020$591.7MM$531.8MM
Equity CapitalQ1 2021vs Q1 2020$55.3MM$50.6MM
Loan Loss AllowanceQ1 2021vs Q1 2020$3.0MM$1.8MM
Unbacked Noncurrent LoansQ1 2021vs Q1 2020$2.1MM$2.5MM
Real Estate OwnedQ1 2021vs Q1 2020$0$250.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Greenwood Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Greenwood Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%$25-Share 1 Savings
0.15%$1-Holiday Club
0.15%$1-Vacation Club
0.15%$100-Day-to-Day IRA
0.15%$1-Deposit Savings
0.15%$100-Business Share Savings

Greenwood Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$150k*-Money Market Savings
OTHER TIERS: 0.15% $2.5k - $50k | 0.20% $50k - $150k
0.40%*$100k*-Business Money Market
OTHER TIERS: 0.15% $2.5k - $25k | 0.20% $25k - $100k

Greenwood Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%$1k-Interest Checking
0.15%$100-Business Relationship Checking

Greenwood Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$1k-60 Month CD
0.65%$1k-48 Month CD
0.60%$1k-36 Month CD
0.50%$1k-12 Month CD
0.50%$1k-24 Month CD
0.50%$1k-30 Month CD
0.40%$1k-18 Month CD
0.30%$1k-6 Month CD
0.20%$1k-3 Month CD

Greenwood Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$1k-60 Month IRA Certificate
0.65%$1k-48 Month IRA Certificate
0.60%$1k-36 Month IRA Certificate
0.50%$1k-12 Month IRA Certificate
0.50%$1k-24 Month IRA Certificate
0.50%$1k-30 Month IRA Certificate
0.40%$1k-18 Month IRA Certificate
0.30%$1k-6 Month IRA Certificate
0.20%$1k-3 Month IRA Certificate
Locations


Greenwood Credit Union Locations
Branch Office2669 Post RdWarwick, RI 02886-3039
Corporate Office2700 Post RdWarwick, RI 02886-3003

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