Grow Financial Federal Credit Union


Overview / Commentary
813-837-2451
9927 Delaney Lake Dr
Tampa, FL 33619

Grow Financial Federal Credit Union is headquartered in Tampa and is the 6th largest credit union in the state of Florida. It is also the 118th largest credit union in the nation. It was established in 1955 and as of June of 2021, it had grown to 549 employees and 219,914 members at 26 locations. Grow Financial Federal Credit Union has an A health rating.

Field of Membership Restrictions

Grow Financial Federal Credit Union is open to active and retired military and their family. Membership is also open to civilian employees of MacDill Air Force Base and other Select Employer Groups. (Membership requirements are listed in the credit union's online application).
See current membership details

Very Impressed!

Posted by: |

Very impressed!

Initially I was concerned with negative feedbacks. Those negative feedbacks are mainly for loans. Due to their current high 3.35% APY 15 months CD, I gave it a try. Called two times before opening an account and spoke with a very helpful customer service representative each time. I finally called the third time to open an account.

Since I am not a member of numerous organizations, I had to talk with a CSR who suggested I could be a member of Friends and Family of Military. Since that option was not available online, I had to talk with another CSR.

Laila was more than helpful. She applied for me online as a member of Friends and Family of Military. She then proceeded to open an account for me. A soft pull from Equifax is required if account is not opened at a physical branch.

Laila followed up next day with me for fund transfer status. When wired fund arrived, she opened a 15 months CD for me @ 3.35% APY.

Each time you log in, you have to answer a secret question. An email is sent instantly to you notifying your account was accessed. Some may find it annoying, I find it assuring.

Grow Financial Grows Your Savings!

Posted by: |

I have been with Grow Financial for the last four and a half years. I originally only had a savings account with them, but I liked them so much I have a checking account now. They're a credit union and local to the Tampa Bay area. The have a good amount of locations near me in Tampa and their ATM's are easy to access through the city. Although they have limited hours, their customer service is excellent my questions are solved within moments and whenever I have a bigger issue they take care of it within one to two business days. The staff is really helpful, they seem well trained and knowledgeable about all the product ans services they offer. They know me by name and give me the most respect when I come see them. My checking and savings accounts are easy to understand. The statements are clear and always on time. There's no extra fees or hidden costs, when there is a charge they ensure I know and understand before even proceeding to the next step. The only draw back I have with Grow Financial is lack of mobile support. They don't have a useful app and their website is not mobile optimized so using them when I'm on the go is very difficult to the point I check my account before I leave when I plan on using my checking or savings account. They said they're working on it, but it's been over a year without a reasonable result or improvement so I feel uneasy about it. Either way that's the most of my complaints and something I can live without if I have to.

HIDDEN Fees With Grow Financial Federal Credit Union!

Imagine you go into your federal credit union (Grow Financial) where you have been banking since 1986 to withdraw your money market funds, and get hit with a “very hidden” fee of $885.00! Nobody bothers to tell me about this fee, no paperwork is signed, not even is my identification checked. They did this without my knowledge or consent, by secretly going into my “checking” account to take (steal) what they have labeled as a “cash withdraw fee”. I would have never even known it was missing until checks started bouncing, or by checking my account(s) online. Luckily I did go online and was able to spot it before checks began bouncing.

 

I have gotten nowhere in my complaints with the branch manager(s), and have written the CEO ( Robert Fisher ) a letter that was received months ago and has went ignored.

 

I thought there might be some public interest in this story, with just how safe our money really is in the bank. What do you do (or can you do) when the financial institution you are trusting with your money- decides to rob you? I have contacted the NCUA and Grow just lied to them and said I was informed.

 

The reason I decided to withdraw my money in the first place was because of thier inferior service when I went to get a pre-approval for a mortgage loan. I would be happy to share more details but I'm not sure if I can list my contact info here? Please let me know if you're interested when you respond (to this thread) and I'll get back to you will complete details of what happened to me with this nightmare of a credit union.

 

Robert Johnson

Great Bank To Work With.

Years of experiences on Banking with different Banks finally I fund right Bank to work with, This year is my 4th year with Grow Financial and I have great experience with them, they are very friendly , very knowledge on what they doing yes sometimes banks are busy the reason why is because they have a lot of customers due to there excellent service, I Bank with Brandon Branch , Manager to teller ,loan officers and all others very nice and kind people not only that they are very professional, Thank you for your great service I am recommend to all my employees ,my business partners and my friends
Benny

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Health

Health Grade Components

Overall
NCUA #9976
Year Chartered1955
Employees549
Primary Regulator
Profit Margin
Return on Assets - YTD1.51%
Return on Equity - YTD16.26%
Annual Interest Income$53.6MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$3.20B$2.83B
LoansQ2 2021vs Q2 2020$2.32B$2.26B
DepositsQ2 2021vs Q2 2020$2.87B$2.55B
Equity CapitalQ2 2021vs Q2 2020$294.1MM$264.2MM
Loan Loss AllowanceQ2 2021vs Q2 2020$26.9MM$25.8MM
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$8.0MM$10.1MM
Real Estate OwnedQ2 2021vs Q2 2020$0$44.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Grow Financial Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Grow Financial Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%$5-Get Fit Savings
0.25%--Roth IRA Savings Account
0.25%--Coverdell Education Savings Account
0.25%--IRA Savings Account
0.10%--Health Savings Account
0.10%$1-Club Savings
0.05%$1-Basic Savings
0.05%$1-Business Savings

Grow Financial Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$100k*-Money Market
OTHER TIERS: 0.10% Up to $10k | 0.20% $10k - $50k | 0.25% $50k - $100k
0.30%*$100k*-Business Money Market
OTHER TIERS: 0.10% Up to $10k | 0.20% $10k - $50k | 0.25% $50k - $100k

Grow Financial Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$50k*-Grow High-Yield Business Checking
OTHER TIERS: 0.15% $10k - $25k | 0.30% $25k - $50k

Grow Financial Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%*$100k*-60 Month Share Certificate
OTHER TIERS: 0.70% $500 - $100k
0.80%*$100k*-Business 60 Month Certificate
OTHER TIERS: 0.70% $500 - $100k
0.70%*$100k*-48 - 59 Month Share Certificate
OTHER TIERS: 0.60% $500 - $100k
0.70%*$100k*-Business 48 - 59 Month Certificate
OTHER TIERS: 0.60% $500 - $100k
0.60%*$100k*-36 - 47 Month Share Certificate
OTHER TIERS: 0.50% $500 - $100k
0.60%*$100k*-Business 36 - 47 Month Certificate
OTHER TIERS: 0.50% $500 - $100k
0.50%*$100k*-24 - 29 Month Share Certificate
OTHER TIERS: 0.40% $500 - $100k
0.50%*$100k*-30 - 35 Month Share Certificate
OTHER TIERS: 0.40% $500 - $100k
0.50%*$100k*-Business 24 - 29 Month Certificate
OTHER TIERS: 0.40% $500 - $100k
0.50%*$100k*-Business 30 - 35 Month Certificate
OTHER TIERS: 0.40% $500 - $100k
0.45%*$100k*-12 - 17 Month Share Certificate
OTHER TIERS: 0.35% $500 - $100k
0.45%*$100k*-18 - 23 Month Share Certificate
OTHER TIERS: 0.35% $500 - $100k
0.45%*$100k*-Business 12 - 17 Month Certificate
OTHER TIERS: 0.35% $500 - $100k
0.45%*$100k*-Business 18 - 23 Month Certificate
OTHER TIERS: 0.35% $500 - $100k
0.35%*$100k*-6 - 11 Month Share Certificate
OTHER TIERS: 0.25% $500 - $100k
0.35%*$100k*-Business 6 - 11 Month Certificate
OTHER TIERS: 0.25% $500 - $100k

Grow Financial Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%*$100k*-60 Month IRA Certificate
OTHER TIERS: 0.70% $500 - $100k
0.70%*$100k*-48 - 59 Month IRA Certificate
OTHER TIERS: 0.60% $500 - $100k
0.60%*$100k*-36 - 47 Month IRA Certificate
OTHER TIERS: 0.50% $500 - $100k
0.50%*$100k*-24 - 29 Month IRA Certificate
OTHER TIERS: 0.40% $500 - $100k
0.50%*$100k*-30 - 35 Month IRA Certificate
OTHER TIERS: 0.40% $500 - $100k
0.45%*$100k*-12 - 17 Month IRA Certificate
OTHER TIERS: 0.35% $500 - $100k
0.45%*$100k*-18 - 23 Month IRA Certificate
OTHER TIERS: 0.35% $500 - $100k
0.35%*$100k*-6 - 11 Month IRA Certificate
OTHER TIERS: 0.25% $500 - $100k
Locations

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