Grow Financial Federal Credit Union


Overview / Commentary
813-837-2451
9927 Delaney Lake Dr
Tampa, FL 33619

Grow Financial Federal Credit Union is headquartered in Tampa and is the 6th largest credit union in the state of Florida. It is also the 117th largest credit union in the nation. It was established in 1955 and as of December of 2022, it had grown to 560 employees and 255,412 members at 26 locations. Grow Financial Federal Credit Union's money market rates are 4X the national average, and it has a B+ health rating.

Field of Membership Restrictions

Grow Financial Federal Credit Union is open to active and retired military and their family. Membership is also open to civilian employees of MacDill Air Force Base and other Select Employer Groups. (Membership requirements are listed in the credit union's online application).
See current membership details

Very Impressed!

Posted by: |

Very impressed!

Initially I was concerned with negative feedbacks. Those negative feedbacks are mainly for loans. Due to their current high 3.35% APY 15 months CD, I gave it a try. Called two times before opening an account and spoke with a very helpful customer service representative each time. I finally called the third time to open an account.

Since I am not a member of numerous organizations, I had to talk with a CSR who suggested I could be a member of Friends and Family of Military. Since that option was not available online, I had to talk with another CSR.

Laila was more than helpful. She applied for me online as a member of Friends and Family of Military. She then proceeded to open an account for me. A soft pull from Equifax is required if account is not opened at a physical branch.

Laila followed up next day with me for fund transfer status. When wired fund arrived, she opened a 15 months CD for me @ 3.35% APY.

Each time you log in, you have to answer a secret question. An email is sent instantly to you notifying your account was accessed. Some may find it annoying, I find it assuring.

Grow Financial Grows Your Savings!

Posted by: |

I have been with Grow Financial for the last four and a half years. I originally only had a savings account with them, but I liked them so much I have a checking account now. They're a credit union and local to the Tampa Bay area. The have a good amount of locations near me in Tampa and their ATM's are easy to access through the city. Although they have limited hours, their customer service is excellent my questions are solved within moments and whenever I have a bigger issue they take care of it within one to two business days. The staff is really helpful, they seem well trained and knowledgeable about all the product ans services they offer. They know me by name and give me the most respect when I come see them. My checking and savings accounts are easy to understand. The statements are clear and always on time. There's no extra fees or hidden costs, when there is a charge they ensure I know and understand before even proceeding to the next step. The only draw back I have with Grow Financial is lack of mobile support. They don't have a useful app and their website is not mobile optimized so using them when I'm on the go is very difficult to the point I check my account before I leave when I plan on using my checking or savings account. They said they're working on it, but it's been over a year without a reasonable result or improvement so I feel uneasy about it. Either way that's the most of my complaints and something I can live without if I have to.

Not worth it

My experience here was terrible. I was told different things by different people. This happened three times. In had thirty to forty minute waits for help, too. Paper statements were $5 per month which i was not told. I found out when I got my first statement. They pushed for online banking, which I do not want to do. Their services also dropped considerably during my time there. I ended up withdrawing all funds and going to a bank. It was very disappointing.

Absolutely The Worst Banking Experience Of My Life

This companyu cares zero about its customers and will do whatever to try and keep a captive audience

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Health
B+

Health Grade Components

Overall
NCUA #9976
Year Chartered1955
Employees560
Primary Regulator
Profit Margin
Return on Assets - YTD0.84%
Return on Equity - YTD8.73%
Annual Interest Income$117.2MM
Assets and Liabilities
AssetsQ4 2022vs Q4 2021$3.49B$3.32B
LoansQ4 2022vs Q4 2021$2.50B$2.12B
DepositsQ4 2022vs Q4 2021$2.96B$2.98B
Equity CapitalQ4 2022vs Q4 2021$334.9MM$317.5MM
Loan Loss AllowanceQ4 2022vs Q4 2021$23.8MM$16.9MM
Unbacked Noncurrent LoansQ4 2022vs Q4 2021$12.7MM$9.3MM
Real Estate OwnedQ4 2022vs Q4 2021$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Grow Financial Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Grow Financial Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%--Get Fit Savings
0.25%--Roth IRA Savings Account
0.25%--Coverdell Education Savings Account
0.25%--IRA Savings Account
0.10%--Basic Savings
0.10%--Health Savings Account
0.10%--Business Savings
0.10%--Club Savings
0.10%--Business Club Account

Grow Financial Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.76%*$100k*-Money Market
OTHER TIERS: 0.90% Up to $1k | 1.00% $1k - $10k | 1.11% $10k - $25k | 1.26% $25k - $50k | 1.51% $50k - $100k
1.76%*$500k*-Business Money Market
OTHER TIERS: 0.90% Up to $25k | 1.00% $25k - $50k | 1.11% $50k - $100k | 1.26% $100k - $250k | 1.51% $250k - $500k

Grow Financial Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$50k*-Grow High-Yield Business Checking
OTHER TIERS: 0.15% $10k - $25k | 0.30% $25k - $50k

Grow Financial Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.07%*$100k*-60 Month Share Certificate
OTHER TIERS: 3.97% $500 - $100k
4.07%*$100k*-Business 60 Month Certificate
OTHER TIERS: 3.97% $500 - $100k
3.35%*$100k*-30 - 35 Month Share Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-36 - 47 Month Share Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-48 - 59 Month Share Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-Business 30 - 35 Month Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-Business 36 - 47 Month Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-Business 48 - 59 Month Certificate
OTHER TIERS: 3.25% $500 - $100k
3.14%*$100k*-12 - 17 Month Share Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-18 - 23 Month Share Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-24 - 29 Month Share Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-Business 12 - 17 Month Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-Business 18 - 23 Month Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-Business 24 - 29 Month Certificate
OTHER TIERS: 3.04% $500 - $100k
2.12%*$100k*-6 - 11 Month Share Certificate
OTHER TIERS: 2.02% $500 - $100k
2.12%*$100k*-Business 6 - 11 Month Certificate
OTHER TIERS: 2.02% $500 - $100k

Grow Financial Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.07%*$100k*-60 Month IRA Certificate
OTHER TIERS: 3.97% $500 - $100k
3.35%*$100k*-30 - 35 Month IRA Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-36 - 47 Month IRA Certificate
OTHER TIERS: 3.25% $500 - $100k
3.35%*$100k*-48 - 59 Month IRA Certificate
OTHER TIERS: 3.25% $500 - $100k
3.14%*$100k*-12 - 17 Month IRA Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-18 - 23 Month IRA Certificate
OTHER TIERS: 3.04% $500 - $100k
3.14%*$100k*-24 - 29 Month IRA Certificate
OTHER TIERS: 3.04% $500 - $100k
2.12%*$100k*-6 - 11 Month IRA Certificate
OTHER TIERS: 2.02% $500 - $100k
Locations

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