Hanscom Federal Credit Union


Overview / Commentary
800-656-4328
1610 Eglin St
Hanscom Afb, MA 01731

Hanscom Federal Credit Union is headquartered in Hanscom AFB and is the 6th largest credit union in the state of Massachusetts. It is also the 223rd largest credit union in the nation. It was established in 1953 and as of June of 2019, it had grown to 224 employees and 91,131 members at 21 locations. Hanscom Federal Credit Union's savings rates are 3X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Hanscom Federal Credit Union is open anyone through joining the Nashua River Watershed Association ($35 membership fee). Membership is also open to the following: (1) active or retired military; (2) employees or retirees of any federal government agency with a duty station in Massachusetts; (3) employees of Lockheed-Martin NISC, Scansoft, and more than 100 area Select Employer Groups.
See current membership details

Related Posts

Hanscom Federal Credit Union 48-Month CD Still Earns 3.10% APY - 7/22/2019

Hanscom Federal Credit Union's (easy membership) 48-month CD currently earns 3.10% APY. Minimum opening deposit is $1k, with no stated balance cap.

High Yield Savings, 2.00% APY, $25,000 Minimum - 3/5/2019

Hanscom FCU's High Yield Savings rate has been increased to 2.00% APY.  Minimum opening deposit and minimum balance to earn the 2.00% APY is $25,000.

Hanscom Federal Credit Union Adds 19-Month CD - 12/10/2018

Hanscom Federal Credit Union (easy membership) has added a 19-month CD Special (3.00% APY). Minimum opening deposit is $1k, with no stated balance cap.

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Reviews (6)

Card Problem

I had a problem recently where my bank debit card with the chip was not being read properly when I inserted it into the reader for payment. I called the customer service number and spoke to someone who said I could stop by the local branch office to have it checked, or another one could be ordered. I opted to go into into the office during my lunch our. I had to wait a few minutes before someone coluld help me. They have an odd set up - there is no customer service area. The representatives are in offices that call you in or come out to greet you. A woman called me into her office. She checked my card and indeed it was not working. She ordered a new one for me. Unfortunately, it took about a week to receive.

Consumer visit

I have been to my credit union on numerous occasions. I usually go during the lunch hours. The set up is not like the typical bank. There is no wall with tellers behind and customers on the other sides. There are 3-4 offices where they simply come out to greet you and and sit you at at a desk where you conduct your business. It can be a bit odd if you get there and there is one or two ban reps in the offices on the phone or with a customer. You end up waiting in the common area, walking around a bit uncomfortably, and peeking into offices periodically.

Friendly Credit Uniton

Posted by: Hanscom | Jun 18, 2014

I opened a checking and a Thrive CD with them a month ago. Although there were some errors made they were corrected after I pointed them out. I found them to be a very friendly Credit Union.

Incompetent Customer Service

Posted by: stanley | Jul 12, 2019

I opened a CD with this bank. Their limit is $50,000.00. If you want to open another you're out of luck. I wasted two hours (FIVE phone calls) with this bank's representatives. Each one gave me a different story. It was maddening and a total waste of time.

Persnickety

Posted by: QED | Jun 24, 2019

I found this credit union to be rather persnickety and, frankly, in some respects manifestly unreasonable. The interest rates are good . . . but they come at a price.

Total Waste Of Time

Posted by: chris100 | Jun 11, 2019

Has taken forever to get a response about opening an account (whereas elsewhere you get a response right away after you apply online). It seems they do not want people's money. Suggest you go elsewhere where your money can be appreciated and you get more attention



Health

Health Grade Components

Overall
NCUA #9095
Year Chartered1953
Employees224
Primary Regulator
Profit Margin
Return on Assets - YTD0.56%
Return on Equity - YTD5.38%
Annual Interest Income$27.3MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$1.42B$1.31B
LoansQ2 2019vs Q2 2018$1.18B$1.15B
DepositsQ2 2019vs Q2 2018$1.25B$1.16B
Equity CapitalQ2 2019vs Q2 2018$146.8MM$136.1MM
Loan Loss AllowanceQ2 2019vs Q2 2018$6.4MM$6.8MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$3.7MM$4.7MM
Real Estate OwnedQ2 2019vs Q2 2018$397.00K$223.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Hanscom Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Hanscom Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%$25k-Higher-Yield Savings
1.50%*-$50kKasasa Saver
OTHER TIERS: 0.40% $50k+
0.40%$25-Share Savings
0.40%$1-Holiday Club
0.40%$1-IRA Share
0.40%$1-Secondary Share
0.40%$1-Vacation Club

Hanscom Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.15%*$75k*-Money Market Account
OTHER TIERS: 0.65% $2k - $10k | 0.85% $10k - $25k | 0.95% $25k - $50k | 1.05% $50k - $75k
1.15%*$75k*-Business Investment Account
OTHER TIERS: 0.65% $2k - $10k | 0.85% $10k - $25k | 0.95% $25k - $50k | 1.05% $50k - $75k
1.15%*$75k*-IRA Money Market
OTHER TIERS: 0.65% $2k - $10k | 0.85% $10k - $25k | 0.95% $25k - $50k | 1.05% $50k - $75k

Hanscom Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%*-$15kKasasa Cash Checking
OTHER TIERS: 0.40% $15k+
0.40%--Premier Checking

Hanscom Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.00%-$6k12 Month CU Thrive - $500/mo. deposit max, does not renew
3.00%$1k-60 Month CD
2.85%$1k-48 Month CD
2.50%$1k-30 to 59 Month CD
2.50%$1k-19 Month CD Special
2.15%$1k-18 to 29 Month CD
2.00%$1k-12 to 17 Month CD
1.90%$1k-6 to 11 Month CD
1.70%$250-3 Month EasyStart CD
1.70%$1k-3 to 5 Month CD
1.70%$250-6 Month EasyStart CD
1.70%$250-12 Month EasyStart CD

Hanscom Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%$500-60 Month IRA
2.50%$500-30 Month IRA
2.15%$500-18 Month IRA
2.00%$500-12 Month IRA
1.90%$500-6 Month IRA
Locations

Availability

Boston Area

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