Hanscom Federal Credit Union

Overview / Commentary
1610 Eglin St
Hanscom Afb, MA 01731

Hanscom Federal Credit Union is headquartered in Hanscom AFB and is the 5th largest credit union in the state of Massachusetts. It is also the 238th largest credit union in the nation. It was established in 1953 and as of June of 2021, it had grown to 240 employees and 91,404 members at 22 locations. Hanscom Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Hanscom Federal Credit Union is open anyone through joining the Nashua River Watershed Association ($35 membership fee). Membership is also open to the following: (1) active or retired military; (2) employees or retirees of any federal government agency with a duty station in Massachusetts; (3) employees of Lockheed-Martin NISC, Scansoft, and more than 100 area Select Employer Groups.
See current membership details

Related Posts

Hanscom Federal Credit Union Hikes CU Thrive Savings Rate - 10/7/2021

Hanscom Federal Credit Union (easy membership) has significantly increased the APY on its 12-month CU Thrive Automated Savings program ($6k maximum deposit).

Hanscom FCU Thrive Automated Savings Program (2% APY) - 1/15/2021

nothing new here, but it may be of interest to some people: "You can begin with as little as $5 or as much as $500 per month, which will automatically transfer from your Hanscom FCU checking account to your CU Thrive account." fine print: "Rates for a CU Thrive Account are fixed for the full term (12 months) with a maximum contribution amount of $500 per month. You may schedule transfers up to $500.00 (minimum $5.00 ) each month from a Hanscom FCU checking account. This account will not automatically renew at maturity. There can only be one CU Thrive account open per membership. Please refer to the Disclosure for Personal Accounts for more information. Early withdrawal penalties may apply to certificates. Fees may reduce earnings and the principal amount may be reduced to cover the penalty. You can also visit any branch location or call us at 800-656-4328 for details." https://www.hfcu.org/cu-thrive.html membership info at [URL="https

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Reviews (8)

Great Experience Credit Rating With HFCU

I just had a good interaction with the management at Hanson Federal Credit Union, and now I want to share this experience! When changing a loan over to HFCU, a check was marked as never received by the old loan processor. A “Stop Payment” order was issued, and a new check was mailed by HFCU. In the meantime, a negative mark was placed on my credit report by the old loan processor.

That negative mark brought my “On Time” score down only one percent (99% versus 100%) – yet that had a significant impact on my total credit score.

I contacted HFCU and asked for their assistance in straightening out exactly what happened. They immediately sent a letter for me to the old loan processor, who investigated and corrected the negative mark to four different credit reporting agencies. My credit score immediately jumped 33 points to 721, the highest I had in years!

Thank you, Hanson Federal Credit Union!

Card Problem

I had a problem recently where my bank debit card with the chip was not being read properly when I inserted it into the reader for payment. I called the customer service number and spoke to someone who said I could stop by the local branch office to have it checked, or another one could be ordered. I opted to go into into the office during my lunch our. I had to wait a few minutes before someone coluld help me. They have an odd set up - there is no customer service area. The representatives are in offices that call you in or come out to greet you. A woman called me into her office. She checked my card and indeed it was not working. She ordered a new one for me. Unfortunately, it took about a week to receive.

Consumer visit

I have been to my credit union on numerous occasions. I usually go during the lunch hours. The set up is not like the typical bank. There is no wall with tellers behind and customers on the other sides. There are 3-4 offices where they simply come out to greet you and and sit you at at a desk where you conduct your business. It can be a bit odd if you get there and there is one or two ban reps in the offices on the phone or with a customer. You end up waiting in the common area, walking around a bit uncomfortably, and peeking into offices periodically.

Friendly Credit Uniton

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I opened a checking and a Thrive CD with them a month ago. Although there were some errors made they were corrected after I pointed them out. I found them to be a very friendly Credit Union.

Inconsistent And Sloppy Customer Service

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I’ve been a member for about 40 years. Service was fantastic until the credit union greatly increased in size, expanded membership eligibility, and began to hire “off the street,” usually resulting in mediocre to poor customer service. Count on at least two to three errors on your account per year, some of which are major. Having to wait until someone eventually may exit an office to provide assistance isn’t customer friendly. I remain a member only because the rates are competitive.

Incompetent Customer Service

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I opened a CD with this bank. Their limit is $50,000.00. If you want to open another you're out of luck. I wasted two hours (FIVE phone calls) with this bank's representatives. Each one gave me a different story. It was maddening and a total waste of time.


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I found this credit union to be rather persnickety and, frankly, in some respects manifestly unreasonable. The interest rates are good . . . but they come at a price.

Total Waste Of Time

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Has taken forever to get a response about opening an account (whereas elsewhere you get a response right away after you apply online). It seems they do not want people's money. Suggest you go elsewhere where your money can be appreciated and you get more attention


Health Grade Components

NCUA #9095
Year Chartered1953
Primary Regulator
Profit Margin
Return on Assets - YTD0.8%
Return on Equity - YTD8.43%
Annual Interest Income$26.2MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$1.75B$1.61B
LoansQ2 2021vs Q2 2020$1.41B$1.27B
DepositsQ2 2021vs Q2 2020$1.56B$1.43B
Equity CapitalQ2 2021vs Q2 2020$165.9MM$152.8MM
Loan Loss AllowanceQ2 2021vs Q2 2020$5.8MM$6.6MM
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$2.0MM$4.8MM
Real Estate OwnedQ2 2021vs Q2 2020$0$87.00K
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Always verify rates and promotions with the bank or credit union. We are not Hanscom Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Hanscom Federal Credit Union Savings Account Rates

1.00%*-$50kKasasa Saver
OTHER TIERS: 0.10% $50k+
0.50%$25k-Higher-Yield Savings
0.10%$25-Share Savings
0.10%$1-Holiday Club
0.10%$1-IRA Share
0.10%$1-Secondary Share
0.10%$1-Vacation Club

Hanscom Federal Credit Union Money Market Rates

0.35%*$75k*-Money Market Account
OTHER TIERS: 0.10% $2k - $10k | 0.20% $10k - $25k | 0.25% $25k - $75k
0.35%*$75k*-Business Investment Account
OTHER TIERS: 0.10% $2k - $10k | 0.20% $10k - $25k | 0.25% $25k - $75k
0.35%*$75k*-IRA Money Market
OTHER TIERS: 0.10% $2k - $10k | 0.20% $10k - $25k | 0.25% $25k - $75k

Hanscom Federal Credit Union Checking Account Rates

1.00%*-$15kKasasa Cash Checking
OTHER TIERS: 0.10% $15k+
0.10%--Premier Checking

Hanscom Federal Credit Union CD Rates

5.00%-$6k12 Month CU Thrive - $500/mo. deposit max, does not renew
1.00%$1k-60 Month CD
0.80%$1k-48 Month CD Special
0.70%$1k-30 to 59 Month CD
0.70%$1k-19 Month CD Special
0.65%$1k-18 to 29 Month CD
0.50%$1k-12 to 17 Month CD
0.40%$1k-6 to 11 Month CD
0.20%$250-3 Month EasyStart CD
0.20%$1k-3 to 5 Month CD
0.20%$250-6 Month EasyStart CD
0.20%$250-12 Month EasyStart CD

Hanscom Federal Credit Union IRA Rates

1.00%$500-60 Month IRA
0.70%$500-30 Month IRA
0.65%$500-18 Month IRA
0.50%$500-12 Month IRA
0.40%$500-6 Month IRA


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