Harborstone Credit Union

Overview / Commentary
9611 Gravelly Lake Dr Sw
Lakewood, WA 98499

Harborstone Credit Union is headquartered in Lakewood and is the 10th largest credit union in the state of Washington. It is also the 209th largest credit union in the nation. It was established in 1955 and as of December of 2019, it had grown to 250 employees and 81,901 members at 17 locations. Harborstone Credit Union's money market rates are 14% higher than the national average, and it boasts an A+ health rating.

Field of Membership Restrictions

Membership in Harborstone Credit Union is open to those who live, worship or work in the state of Washington. Membership is also open to active, retired, or reserve military and to active or retired civil service employees regardless of place of residency.
See current membership details

Related Posts

Harborstone Credit Union (WA) 15-Month CD Special Earns 2.53% APY - 9/14/2019

Harborstone Credit Union's (WA) 15-month CD Special earns 2.53% APY. Minimum opening deposit is $5k of new money, defined as money not on deposit at Harborstone CU.

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Charges From The Account

I seem to have a problem with this credit union withdrawing the larger abount first and then a smaller amount.  There have been times where there was enough in my account to pay for the small amount and not get an overdraw fee of $30 but they processed the larger amount first, charged me $30 for that and then took the small amount out and charged me another $30.  Wells Fargo never did this to me.  They always took the smaller amount out.  It used to be a good credit union, when I was with them years ago, but now they are getting to big and they don't care about their customers.  I have done a few test runs with this credit union and everytime the larger amout clears first and then the smaller amout clears.  I will be taking my business else where that does not practice this kind of money making scheme.  

Terrible Experience

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I personally had a terrible experience with them. Several matters took way to long to resolve. I finally switched banks and paying my loan with my new account has a 12 dollar flat convenience fee per payment. Thats over 10 percent the loan payment value. Any institution that charges 10 percent per on time payment is doing it wrong. Do not get a loan or bank with them.

Avoid This Credit Union

Posted by: |

I was with this credit union for over 5 years and had several bad experiences. Their interest rates on credit cards and loans are very high. Credit cards at 18%+ and auto loans at 5%+ and I have good credit. They don't periodically re-evaluate interest rates on their credit cards like many good credit unions so you are stuck with a high rate permanently. Their online banking was very good 5 years ago when I first joined but has not had a single update since and is now quite dated. Their credit card also doesn't integrate with online banking and must be managed through a completely different web site. It doesn't even support eBill for their credit card through the bill pay system.

Two recent bad experiences stand out and have pushed me to switch to a different bank.

I asked about personal loan products and was directed to a loan officer who demanded to know the specific name of the product I wanted. When I told them I was looking for a personal loan they acted confused and retorted with "Do you mean a 'signature' loan?" as if I'm supposed to know their product naming schemes. They didn't offer any explanation for their products and then finally offered a personal loan with a rate higher than most credit cards.

Another time I went into the branch to setup overdraft protection on my account. I was told I'd need to come back another day because they didn't have loan officers covering their full branch hours. There were no publicly listed hours for loan officer availability, so I had to guess when to return. I returned another day and managed to track down a loan officer to discuss overdraft protection for my checking account. Partway through this process I was given the option to add "extended" overdraft protection to my account. I accepted only to find out later that this was actually a personal line of credit and was reflected as a hard inquiry on my credit report. None of this was mentioned by the staff member.

As noted by other reviewers, this credit union has serious issues with customer service and product interest rates. If you need a good credit union in the Puget Sound, look to BECU or WSECU instead.

No More Harborstone

Well. Another bank doesn't get my business. Harborstone Credit Union. Keep in mind that I've been a member since 1987. I went minus in our checking account and covered it the same day. I forgot to make a transfer the night before from one of our two savings accounts we also have with them. They charged us $90 for three payments that tried to clear. Consequently, they blocked our bill pay account. Their bill pay service, just happens to be a third-party vendor and, Harborstone claims their hands are tied. Really? They can't even work with the vendor they've selected for their bill payment service????? Once again...the money-paying customer takes it in the shorts! Not only have they taken $90 from me, they've made it so I cannot pay bills for three days due to the blocked account status. WHAT DO THEY DO WITH THE $90? PUT IT IN THEIR CHRISTMAS KITTY? DO NOT DO BUSINESS WITH HARBORSTONE CREDIT UNION!!!!



Health Grade Components

NCUA #66399
Year Chartered1955
Primary Regulator
Profit Margin
Return on Assets - YTD0.75%
Return on Equity - YTD6.37%
Annual Interest Income$53.5MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$1.53B$1.34B
LoansQ4 2019vs Q4 2018$1.13B$1.04B
DepositsQ4 2019vs Q4 2018$1.32B$1.08B
Equity CapitalQ4 2019vs Q4 2018$171.7MM$156.8MM
Loan Loss AllowanceQ4 2019vs Q4 2018$10.9MM$7.2MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$1.9MM$3.2MM
Real Estate OwnedQ4 2019vs Q4 2018$0$0
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Always verify rates and promotions with the bank or credit union. We are not Harborstone Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Harborstone Credit Union Savings Account Rates

0.20%$100-IRA Savings
0.10%$100-Business Savings
0.05%--Holiday Savings
0.05%--Set-Aside Savings
0.05%$5-Minor Savings
0.05%$5-Jet Set Savings

Harborstone Credit Union Money Market Rates

0.50%*$1m*-Money Market Account
OTHER TIERS: 0.10% Up to $10k | 0.20% $10k - $100k | 0.30% $100k - $250k | 0.40% $250k - $1m
0.50%*$1m*-Business Money Market
OTHER TIERS: 0.10% Up to $10k | 0.20% $10k - $100k | 0.30% $100k - $250k | 0.40% $250k - $1m

Harborstone Credit Union Checking Account Rates

1.00%*-$4kBreakFree Checking Rewards
OTHER TIERS: 0.05% $4k+
0.15%*$250k*-Business Interest Checking
OTHER TIERS: 0.01% Up to $10k | 0.05% $10k - $100k | 0.10% $100k - $250k
0.10%*$10k*-Ultimate Value Checking
OTHER TIERS: 0.01% Up to $5k | 0.05% $5k - $10k

Harborstone Credit Union CD Rates

0.90%$500-48 - 60 Month Jet Set Certificate
0.80%$500-48 - 60 Month CD
0.80%$500-30 - 35 Month Jet Set Certificate
0.80%$500-36 Month Flexible Jet Set CD
0.75%$500-36 - 47 Month CD
0.70%$500-30 - 35 Month CD
0.70%$50k-18 - 23 Month Jumbo CD
0.70%$500-36 Month Flexible CD
0.65%$50k-12 - 17 Month Jumbo CD
0.65%$500-18 - 23 Month Jet Set Certificate
0.65%$500-24 - 29 Month Jet Set Certificate
0.60%$500-12 - 17 Month Jet Set Certificate
0.60%$500-18 Month Flexible Jet Set CD
0.60%$500-12-17 Month Flexible Jet Set CD
0.55%$500-18 - 23 Month CD
0.55%$500-24 - 29 Month CD
0.50%$500-12 - 17 Month CD
0.50%$500-Business 12 Month Certificate
0.50%$500-12-17 Month Flexible CD
0.50%$500-18 Month Flexible CD
0.40%$50k-6 - 11 Month Jumbo CD
0.35%$500-6 - 11 Month Jet Set Certificate
0.25%$500-6 - 11 Month CD
0.25%$500-Business 6 - 11 Month Certificate

Harborstone Credit Union IRA Rates

0.80%$500-5-Year Fixed Rate IRA Certificate
0.55%$100-2-Year Fixed Rate Accumulator IRA Certificate
0.50%$500-18-Month Fixed Rate IRA Certificate
0.25%$100-1-Year Fixed Rate Accumulator IRA Certificate


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