Harris County Federal Credit Union


Overview / Commentary
713-755-5160
1400 Franklin St
Houston, TX 77002

Harris County Federal Credit Union is headquartered in Houston and is the 98th largest credit union in the state of Texas. It is also the 1,208th largest credit union in the nation. It was established in 1951 and as of December of 2021, it had grown to 29 employees and 19,896 members at 1 location. Harris County Federal Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership to Harris County Federal Credit Union is open to employees or retirees of Harris County and their immediate family or anyone who lives, works, attends school or worships in the following zip codes: 77002, 77003, 77004, 77006, 77011, 77020, 77023, or 77026.
See current membership details

Reviews (1)

Gross Mismanagement & Possible Fraud

Posted by: |

Without my knowledge or consent, the Harris County Federal Credit Union has put some kind of hold on my account. I currently have a little over $1700.00 in the account I use to pay bills & make general purchases.

On 4/23/2022 I received an email from Affordable Renter'sInsurance that my scheduled payment of $14.20 had been declined. I tried to make an online purchase at Walmart for canned food & other necessities; the total was approximately $106.00 which was also declined by Harris County Federal Credit Union, despite my account having more than enough to cover the charges.

There is no way to reach Harris County Federal Credit Union outside of their scheduled business hours. I have gone online to try to resolve this but have not seen where they put the hold on my account, or why. They did not notify me of any such hold, and my family needs groceries I can't buy due to this hold.

There have been other issues before this; they've had phone service problems where the main number apparently quit working off & on for several days a couple weeks ago. During this time it was not possible to find out what was going on with our accounts, so if there were issues customers just had to wait until HCFCU got around to resolving their phone issues. Since there was no other way to contact them, I went online to the review section of their Facebook account and posted about it. Their response was that I was the only one who was complaining so it was not a big deal. It is if my money's involved. Anyway, now the review section of their Facebook seems to have been deleted or I have been blocked from it - not sure.

When I went to buy a money order to pay our rent last month their money order machine was not working, nor was their bus card machine when I needed to put money on our cards. Their president stated she did not know when they'd be fixed, and it took weeks before they were repaired.

Another time after I'd put money on our Metro cards & left, HCFCU called to say they'd made an error of putting too much on one of my cards and that I needed to come in so they could fix their own error.

There was also the incident when the lobby was filled with customers but only one teller available; I tried to find someone in charge but their vice president ignored me to chat with someone about her new furniture; apparently something called "elephant ears" is all the rage & more important than dealing with customers during working hours.

There have also been several incidents where they've shut down early without notice to customers, so if any of us needed to come into the lobby we were just out of luck until they decided to resume normal hours - whenever that might be.

I have inquired about speaking to their Board-only to be told by their president that board meetings are not open to customers. She was unwilling to provide any contact for them either.

Look, I totally get that the amounts of money I've listed would not be considered significant by some, but for those of us who are surviving on the lower income level they mean a lot. Right now due to the pandemic I work from home; lately I've been swamped & had put off grocery shopping to take care of work-related matters.

This unauthorized hold someone at HCFCU put on my account is currently preventing me from buying food & other things my family needs - to me there's nothing in this life as important as taking care of those I love, and of course I am not the only one who sees it that way. So if you're a worker with a family, please be careful dealing with HCFCU!



Health
A+

Health Grade Components

Overall
NCUA #7552
Year Chartered1951
Employees29
Primary Regulator
Profit Margin
Return on Assets - YTD1.39%
Return on Equity - YTD8.86%
Annual Interest Income$6.3MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$209.1MM$193.7MM
LoansQ4 2021vs Q4 2020$92.8MM$92.1MM
DepositsQ4 2021vs Q4 2020$174.4MM$161.9MM
Equity CapitalQ4 2021vs Q4 2020$32.6MM$29.4MM
Loan Loss AllowanceQ4 2021vs Q4 2020$826.00K$796.00K
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$1.1MM$889.00K
Real Estate OwnedQ4 2021vs Q4 2020$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Harris County Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Harris County Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.45%$25-Education IRA Share Account
0.45%$25-Traditional IRA Share Account
0.45%$25-Roth Conversion IRA
0.45%$25-Roth IRA Share Account
0.45%$25-SEP IRA Share Account
0.15%$100-Regular Shares Account
0.15%$5-Kids Treasure Account
0.15%$100-Alternate Share Saving

Harris County Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%*$5k*-Premier Share Draft Checking
OTHER TIERS: 0.05% Up to $5k
0.05%$500-Checking Account

Harris County Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%*$95k*-3 Year Share Certificate
OTHER TIERS: 0.70% $500 - $95k
0.70%*$95k*-2 Year Share Certificate
OTHER TIERS: 0.60% $500 - $95k
0.70%$35-3 Year Payroll Deduction CD
0.60%$52-2 Year Payroll Deduction CD
0.55%*$95k*-1 Year Share Certificate
OTHER TIERS: 0.50% $500 - $95k
0.50%$105-1 Year Payroll Deduction CD

Harris County Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.95%*$95k*-36 Month IRA Certificate
OTHER TIERS: 0.85% $500 - $95k
0.85%*$95k*-24 Month IRA Certificate
OTHER TIERS: 0.75% $500 - $95k
0.85%$35-3 Year IRA Payroll Deduction CD
0.75%*$95k*-12 Month IRA Certificate
OTHER TIERS: 0.65% $500 - $95k
0.75%$52-2 Year IRA Payroll Deduction CD
0.65%$105-1 Year IRA Payroll Deduction CD
Locations


Harris County Federal Credit Union Locations
Branch Office1400 Franklin StHouston, TX 77002-2147

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