Heartland National Bank

Wells Fargo branch closed - needed another local bank

We found out our local Wells Fargo branch was closing and the nearest one was 13.5 miles up the road. We decided to give Heartland a try as we heard they had a drive up ATM and the bank was local to our county only. We set up checking and savings accounts. The customer service was great. We were given two coffee mugs, four pens, and a cubed writing pad. We got nothing from Wells when we signed up. The only area where they need improvement is their online banking set up and money transfers to other banks. We have a direct deposit into this account each month from our bank up North. However, I can't transfer money from the Heartland account to the other bank. Wells Fargo could. That was a bit disappointing. Also, their online setup was a bit confusing. You have to wait until you receive a letter before setting up the online banking.