Holy Rosary Credit Union (NH)


Overview / Commentary
603-332-6840
133 Brock St
Rochester, NH 03867

Holy Rosary Credit Union (NH) is headquartered in Rochester and is the 7th largest credit union in the state of New Hampshire. It is also the 803rd largest credit union in the nation. It was established in 1962 and as of September of 2022, it had grown to 77 employees and 22,938 members at 5 locations. Holy Rosary Credit Union (NH) has an A health rating.

Field of Membership Restrictions

HRCU (formerly known as Holy Rosary Credit Union) offers membership to anyone who lives, works, worships, or attends school anywhere in New Hampshire. Immediate family members of current HRCU members are also eligible to join.
See current membership details

Reviews (3)

A Borrower's Bank

Banked here since I was 16.  Customer serivce is poor on the whole.  Accounts are totally fee-free, you basically have to bounce a check to pay for anything.  Deposit rates are absolutely miserable.

This is a great bank to get loans from.  I got my first credit card here as well as a small unsecured loan.  Even though I had virtually no credit history, my APR on the card was %9 and %7.5 on the loan.  They lend to anyone at very low rates.

Since I finished college and started making money I've pulled my funds from this bank and into places where I can earn interest.  Still considering them for a mortgage though as their rates are competitive across the board.

Suggestions for HRCU:  Everyone who lives in Dover/Rochester works in Portsmouth.  You should have a branch there.  Also, your website is really outdated.

Customer Service Nightmare

First, I want to start with the good. I opened a joint checking account with my parents when I was 16. When I ran out of money for school and was going to get kicked out, they gave me a $8000 loan even though I didn't have credit. I paid every dollar back and graduated.

At this point, I'm really, really frustrated with them. I do all my checking with another bank that gives me 4% rewards interest (compared to Holy Rosary's

s .2%). But every once in a while, I need to call them for something and its a nightmare. When I had to get a cash advance from their credit card, they gave me the wrong payoff amount and I ended up getting a collection notice for $2.75 . They made me pay a $3 fee to pay it off over the phone. When I asked for a credit limit increase, they ran a hard inquiry without my permission. I tried to get it reversed but I could only talk to this one person who was never there when I called. Finally I stopped using the card for a few years. I figured I should just run it once to keep it active, so I bought a 75 cent candy bar.

They flagged the transaction for fraud.

This Credit Union has been such a hassle that I will be closing my account, nostalgia aside. They just don't have the size, staff or technology to offer the service level that other banks do.

They Don't Treat You Like A Human

Posted by: |

I’ve had a car loan with HRCU for a few years with autopay set up, and have never had trouble making payments on time. In December we were moving funds around for the holidays and didn’t even realize a payment was missed. HRCU didn’t call me until the beginning of January to let me know about a missed payment, and as soon as they did I made both months payments that same day to get my account up to date. Come to find out though at the same exact time, they also hit my credit report, which I’ve been working to improve for over 10 years, with a 30-90+ day delinquency, that brought my credit score down 100 points. Then they told me on the phone over and over again that they won’t do anything to help me or reverse the delinquency, and the delinquency will be on my credit report for 7 years, all because of one late missed payment that I didn’t even realized I had missed and corrected immediately at the beginning of the next month as soon as they called me. If you’re looking for a bank to do business with, or just a place that will work with you and truly treat you fairly, don’t come anywhere near HRCU.



Health

Health Grade Components

Overall
NCUA #65088
Year Chartered1962
Employees77
Primary Regulator
Profit Margin
Return on Assets - YTD0.56%
Return on Equity - YTD8.77%
Annual Interest Income$8.5MM
Assets and Liabilities
AssetsQ3 2022vs Q3 2021$418.9MM$395.5MM
LoansQ3 2022vs Q3 2021$249.5MM$220.8MM
DepositsQ3 2022vs Q3 2021$388.7MM$362.5MM
Equity CapitalQ3 2022vs Q3 2021$26.6MM$30.3MM
Loan Loss AllowanceQ3 2022vs Q3 2021$1.5MM$1.4MM
Unbacked Noncurrent LoansQ3 2022vs Q3 2021$565.00K$266.00K
Real Estate OwnedQ3 2022vs Q3 2021$0$0
Rates

Rates for Holy Rosary Credit Union (NH) are currently being reviewed.

Locations


Holy Rosary Credit Union (NH) Locations
Branch Office140 Wakefield StRochester, NH 03867
Branch Office341 NH Route 11Farmington, NH 03835-3842
Branch Office490 Central AveDover, NH 03820
Branch Office133 Brock StRochester, NH 03867
Branch Office50 Pointe Pl Ste 19Dover, NH 03820-4753

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