Hometown Bank of Pennsylvania

Terrible Bank With Terrible Cusotmer Service.

This was my first bank I cashed my first paycheck here. I thought maybe they would be very reasonable about a few overdraft fees my paypal decided to keep charging that I can't stop. Paypal would take money out then give it back. Hometown let this happen at least 6 times to rack up fees up to $230. Remember paypal gave the money back so there is no money lost form Hometown. I talk to the assistant manager to get the fees waived and she blames me for abusing the account. Then the assistant manager proceeded to lie about what other banks do and it's rare that banks even waive one free. Which is two lies. If you do a google search you can see it's pretty common for some banks to waive 1 fee before the pandemic and during this pandemic quite a few big banks have been waiving overdraft fees. It's hard for me to believe the assistant bank manager would be uneducated on what other banks are currently doing with overdraft fees. Also the overdraft fees are $10 higher than Altoona first. I'm sure they have some lie or policy as to why it's higher. Avoid this bank like the plague. Now I know why my grandfather didn't like this bank.
Here's a list from Forbes of some big banks waiving overdraft fees.

Ally Bank: The bank is waiving overdraft fees and fees for excessive transactions.

Citizens Bank: The bank is waiving overdraft fees and service charge reversals.

First National Bank: The bank is refunding overdraft fees for consumer deposit accounts upon request.

First National Bank of Omaha: The bank is offering refunds on overdraft fees, late fees, non-sufficient funds fees and monthly maintenance fees.

KeyBank: The bank has relief programs that includes waived overdraft fees, among other benefits like waived penalties for early CD withdrawal and late fees.

PNC Bank: The bank is waiving or refunding several deposit account fees, including overdraft fees.

Santander: The bank is offering refunding of overdraft fees and late payment fees.