HSBC Direct

Deposits held and insured by HSBC

Overview / Commentary
800-975-4722
1800 Tysons Blvd
McLean, VA 22102
Deposits held and insured by HSBC

Related Posts

HSBC Direct Drops Rate .05% To 2% APY - 1/15/2020

Used to be 2.05% - it's now 2%. Not a huge drop thank goodness. Still competitive.

Email: Your HSBC Direct Savings Account APY Will Be 2.05%. - 10/4/2019

"As a valued HSBC customer, we want to make sure you have the most up to date information on your account. The Annual Percentage Yield (APY) on your HSBC Direct Savings account will be 2.05% starting October 7, 2019, due to the recent Fed rate change. Your HSBC Direct Savings account remains one of the most competitive rates in the market."

Your HSBC Direct Savings Account APY Will Be 2.20% [From 2.30%] - 8/3/2019

Email: "As a valued HSBC customer, we want to make sure you have the most up to date information on your account. The Annual Percentage Yield (APY) on your HSBC Direct Savings account will be 2.20% starting August 5, 2019, due to the recent Fed rate change. Your HSBC Direct Savings account remains one of the most competitive rates in the market."

View all posts from:

9/23/09 - HSBC Direct's Rate Promotion Extension and HSBC Bonus Update
9/11/09 - HSBC Direct Online Payment Account $50 Bonus
8/1/09 - HSBC Direct's Online CDs - Competitive Rates with Some Nice Features
3/3/09 - Checking Account Bonus and Latest News at HSBC
1/21/09 - $150 Gift Checking Account Bonus at HSBC Bank
12/16/08 - $100 Checking Account Bonus at HSBC Bank
11/27/08 - 4.00% 6-Month Online CD at HSBC Direct
10/3/08 - HSBC Direct's New 6.00% Savings Account Promo
6/3/08 - Update on HSBC Online Savings Account Promo and a New Checking Account Bonus
6/2/08 - HSBC Direct's New Savings Account Promo - 3.50% Guaranteed to 8/15/08
4/22/08 - Update on HSBC Checking and Savings Account Bonuses
4/22/08 - HSBC Checking and Savings Account Bonuses
12/21/07 - HSBC Direct Lowers Savings Account Rates - Offers More CDs
12/3/07 - $25 Bonus for Paying Bills Using HSBC's Online Payment Account
9/26/07 - $75 Bonus for HSBC Interest Checking Account - Online Savings Account Yield Falls to 4.50%
8/26/07 - $75 Bonus for HSBC Interest Checking Account - Update
6/4/07 - Details About HSBC Direct's Online Payment Account
5/29/07 - HSBC Direct's New Online Payment Account
5/25/07 - HSBC Direct's Next Offer?
4/28/07 - $50 Sign-Up Bonus for HSBC Premium Money Market Plus Savings Account
2/25/07 - $75 Bonus for HSBC Interest Checking Account
2/9/07 - Problems at HSBC's US Operations
1/28/07 - HSBC's 6% Savings Account Promo Update and $25 Checking Account Bonus
1/16/07 - HSBC's New Website - Not Much Change for Current Customers

Reviews (5)

Eh, Not Great

Posted by: asm9855 | Jun 9, 2019

So rate was good, however not happy with experience or app.

1) App is clunky and laggy. Mobile deposits are a pain. 1st time - timed out with upload and deposit failed (but no notification or any sort). Waited 1 week to make sure nothing popped and redid it.

2) Securtity/Customer Service 0 After mobile deposit, my account was locked for "security". No emails or other notifications. Just trying to log into my account 5 days later, and couldn't. Then spent almost 1 hour on the phone (approx 40 min on hold), and finally was able/transferred to security specialist who confirmed my identity and removed the hold.

3) Tried opening a joint account and was supposed to be checked. Submitted all the info, then got emails a week later asking for more identity verification. Took almost 2 weeks of no information. Phone calls didn't result in anything, except telling me to wait for approval (on hold for avg 30 min). But then was denied. So reopened as an individual account (instant approval), then was told to add a joint account holder, need to call M-F and call would take approx 30 min (in addition to the minim 30 min wait time on the phone).

4) Lots of personal details required for application.

Overall, rate was good. Slickdeals sign-up bonus was good. But I'm done. Will wait out the 3 months and then be leaving.

Application Declined

Posted by: mike47 | Dec 8, 2019

Unable to confirm my identity. I didn't recognize any of the accounts they somehow linked to me so had to answer none of the above to all questions. I have several current, active accounts in good standing they could have asked me about.. don't know what they were going for here. Went through twice to make sure no mistakes and declined both times. Hope this doesn't mean someone else has been monkeying with my credit report!

Low Quality Customer Service

Posted by: tommy123 | Oct 21, 2019

I would bank with this company. The wait was long to reach customer service, the service center was in a foreign country and I could barely understand their English. They could not answer my question and said I needed to drive 2 hours to the nearest branch ask them.

No Access To Funds

Posted by: danno | Jul 19, 2019

Two weeks ago today they pulled the amount of my initial deposit for their online savings account. I have not been allowed to even set up access to my funds, much less transfer in or out. I have been offered a chance to close my account for a $25 fee. A "ticket" was written 5 days ago but only insistence that everything works fine. Now, today, I am told that it will be 7-10 business days before they can resolve their access point issues.

The Worst Bank I Have Ever Dealt With

Posted by: Rsf | Jun 20, 2019

Stay away from this bank. They are terrible. They lie, they keep you on hold forever, the customer service is terrible.



Health
A

Data as of Q3 2019

Data displayed below is for insuring bank: HSBC
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #57890
Year Established2004
Employees4716
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.1%
Return on Equity - YTD0.81%
Annual Interest Income$3.78B
Assets and Liabilities
AssetsQ3 2019vs Q3 2018$182.1B$172.4B
LoansQ3 2019vs Q3 2018$68.68B$65.09B
DepositsQ3 2019vs Q3 2018$135.1B$127.4B
Equity CapitalQ3 2019vs Q3 2018$21.80B$23.21B
Loan Loss AllowanceQ3 2019vs Q3 2018$675.6MM$534.7MM
Unbacked Noncurrent LoansQ3 2019vs Q3 2018$702.9MM$645.7MM
Real Estate OwnedQ3 2019vs Q3 2018$12.5MM$9.9MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

HSBC Direct Drops Rate .05% To 2% APY

Sperry8   |  
Used to be 2.05% - it's now 2%. Not a huge drop thank goodness. Still competitive.

Rates
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Always verify rates and promotions with the bank or credit union. We are not HSBC Direct; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

HSBC Direct Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%-$2mHSBC Direct Savings

HSBC Direct CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.90%$1k-12 Month Direct CD
1.90%$1k-24 Month Direct CD
1.85%$1k-6 Month Direct CD
Locations

HSBC Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 1800 Tysons Blvd - McLean, VA 22102

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.