HSBC Direct

Deposits held and insured by HSBC

Overview / Commentary
800-975-4722
1800 Tysons Blvd
McLean, VA 22102
Deposits held and insured by HSBC

Related Posts

Email: Your HSBC Direct Savings Account APY Will Be 2.05%. - 10/4/2019

"As a valued HSBC customer, we want to make sure you have the most up to date information on your account. The Annual Percentage Yield (APY) on your HSBC Direct Savings account will be 2.05% starting October 7, 2019, due to the recent Fed rate change. Your HSBC Direct Savings account remains one of the most competitive rates in the market."

Your HSBC Direct Savings Account APY Will Be 2.20% [From 2.30%] - 8/3/2019

Email: "As a valued HSBC customer, we want to make sure you have the most up to date information on your account. The Annual Percentage Yield (APY) on your HSBC Direct Savings account will be 2.20% starting August 5, 2019, due to the recent Fed rate change. Your HSBC Direct Savings account remains one of the most competitive rates in the market."

HSBC $750 Bonus Or $350 Checking - Through March 29, 2019 Can Link To 2.22% Savings - 1/14/2019

1. To qualify for an HSBC Advance relationship, you need to open an HSBC Advance checking account and maintain combined balances in U.S. Dollar personal deposit accounts and investment* balances of at least $10,000 OR of at least $5,000 with a recurring direct deposit from a third party to an HSBC Advance checking account at least once per calendar month. Business owners may use their qualifying HSBC U.S. Dollar commercial balances to qualify for a personal HSBC Advance relationship. A monthly maintenance fee of $25 will be incurred if minimum balance or minimum balance with direct deposit requirement is not met. 2. Qualifying Balance is $10,000 in combined consumer checking and savings New Money balances. Investment and Commercial balances are not included in this offer. 3. New Money is defined as deposits not previously held by any member of the HSBC Group in the U.S. Accounts/Assets that are ineligible for New Money include: insurance products; fixed and variable annuities; 529 Col

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Reviews (4)

Eh, Not Great

Posted by: asm9855 | Jun 9, 2019

So rate was good, however not happy with experience or app.

1) App is clunky and laggy. Mobile deposits are a pain. 1st time - timed out with upload and deposit failed (but no notification or any sort). Waited 1 week to make sure nothing popped and redid it.

2) Securtity/Customer Service 0 After mobile deposit, my account was locked for "security". No emails or other notifications. Just trying to log into my account 5 days later, and couldn't. Then spent almost 1 hour on the phone (approx 40 min on hold), and finally was able/transferred to security specialist who confirmed my identity and removed the hold.

3) Tried opening a joint account and was supposed to be checked. Submitted all the info, then got emails a week later asking for more identity verification. Took almost 2 weeks of no information. Phone calls didn't result in anything, except telling me to wait for approval (on hold for avg 30 min). But then was denied. So reopened as an individual account (instant approval), then was told to add a joint account holder, need to call M-F and call would take approx 30 min (in addition to the minim 30 min wait time on the phone).

4) Lots of personal details required for application.

Overall, rate was good. Slickdeals sign-up bonus was good. But I'm done. Will wait out the 3 months and then be leaving.

Low Quality Customer Service

Posted by: tommy123 | Oct 21, 2019

I would bank with this company. The wait was long to reach customer service, the service center was in a foreign country and I could barely understand their English. They could not answer my question and said I needed to drive 2 hours to the nearest branch ask them.

No Access To Funds

Posted by: danno | Jul 19, 2019

Two weeks ago today they pulled the amount of my initial deposit for their online savings account. I have not been allowed to even set up access to my funds, much less transfer in or out. I have been offered a chance to close my account for a $25 fee. A "ticket" was written 5 days ago but only insistence that everything works fine. Now, today, I am told that it will be 7-10 business days before they can resolve their access point issues.

The Worst Bank I Have Ever Dealt With

Posted by: Rsf | Jun 20, 2019

Stay away from this bank. They are terrible. They lie, they keep you on hold forever, the customer service is terrible.



Health
A

Data as of Q2 2019

Data displayed below is for insuring bank: HSBC
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #57890
Year Established2004
Employees4658
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.38%
Return on Equity - YTD2.99%
Annual Interest Income$2.53B
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$180.7B$178.6B
LoansQ2 2019vs Q2 2018$68.91B$64.10B
DepositsQ2 2019vs Q2 2018$132B$130.6B
Equity CapitalQ2 2019vs Q2 2018$21.95B$23.18B
Loan Loss AllowanceQ2 2019vs Q2 2018$613.3MM$531.4MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$609.9MM$828.6MM
Real Estate OwnedQ2 2019vs Q2 2018$12.7MM$11.6MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Email: Your HSBC Direct Savings Account APY Will Be 2.05%.

Test3   |  
"As a valued HSBC customer, we want to make sure you have the most up to date information on your account. The Annual Percentage Yield (APY) on your HSBC Direct Savings account will be 2.05% starting October 7, 2019, due to the recent Fed rate change. Your HSBC Direct Savings account remains one of the most competitive rates in the market."

Rates
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Always verify rates and promotions with the bank or credit union. We are not HSBC Direct; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

HSBC Direct Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.05%-$2mHSBC Direct Savings

HSBC Direct CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%$1k-6 Month Direct CD
1.70%$1k-12 Month Direct CD
1.70%$1k-24 Month Direct CD
Locations

HSBC Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 1800 Tysons Blvd - McLean, VA 22102

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.