HSBC is headquartered in Tysons and is the 2nd largest bank in the state of Virginia. It is also the 15th largest bank in the nation. It was established in 2004 and as of September of 2019, it had grown to 4,716 employees at 229 locations. HSBC has an A health rating.
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1/26 - "1.50% TOWARDS CELEBRATING ANYTHING YOU WANT" 8 Month CD @ 1.50%APY
10/30 - Earn $350 When Opening New HSBC Advance Checking Account
3/3 - HSBC Offers Limited-Time 5-Month Promo CD
3/2 - 1.30% APY 5-Month CD - $1,000 Minimum - Offer Closes April 28.
2/13 - 1.25% APY Premier Savings $100K Minimum New Money Deposit
9/19 - HSBC Latest Checking Bonus Earns $350
9/8 - $350 Checking Bonus With Minimal Requirements: Simply & Quick
6/16 - Up To $500 Referee Bonus And $100 Referer Bonus through July 1, 2016
1/25 - HSBC Promotional Premier And Advance Savings 1.01% APY
10/20/15 - Callable Step-Up CD
9/29/15 - HSBC Has Limited Time Advance Customer $350 Bonus
5/15/15 - HSBC Has High APY on Promotional Advance Savings - Limited Time Offer
5/13/15 - 1.5% Savings Account - Rate Good Through 1/19/16
11/7/14 - HSBC Promotes Advance Checking with $300 Bonus
2/13/14 - HSBC To Provide Free Security Device For Safer Online Banking
1/26/14 - HSBC Imposes Restrictions On Large UK Cash Withdrawals
8/6/13 - HSBC In UK Says Embassies And Vatican, You Have 60 Days To Find A New Bank
1/4/13 - Another Rate Drop At HSBC
12/10/12 - HSBC Rates Down Again
11/5/12 - HSBC Fears U.S. Money Laundering Fines To Top $1.5 Billion
8/21/12 - HSBC To Charge $12 Per Incoming External Xfer
7/31/12 - Rate Drop At HSBC
1/25/12 - Senate Is Investigating HSBC Bank For Money Laundering
8/4/11 - Special Offer From HSBC
8/2/11 - HSBC Branch Sale: The Known And The Unknown
7/31/11 - HSBC Bank USA Selling 195 Branches To First Niagara Bank
6/17/11 - HSBC To Sell Upstate New York Branches
4/17/11 - $25 Bonus In Savings Account... Current Savers Only
11/30/10 - HSBC Rate Drop
9/28/10 - HSBC Premier Promo Bonus
6/8/10 - HSBC Premier Promotion: Free Amazon Kindle
9/23/09 - HSBC Direct's Rate Promotion Extension and HSBC Bonus Update
9/11/09 - HSBC Direct Online Payment Account $50 Bonus
8/1/09 - HSBC Direct's Online CDs - Competitive Rates with Some Nice Features
3/3/09 - Checking Account Bonus and Latest News at HSBC
1/21/09 - $150 Gift Checking Account Bonus at HSBC Bank
12/16/08 - $100 Checking Account Bonus at HSBC Bank
11/27/08 - 4.00% 6-Month Online CD at HSBC Direct
10/3/08 - HSBC Direct's New 6.00% Savings Account Promo
6/3/08 - Update on HSBC Online Savings Account Promo and a New Checking Account Bonus
6/2/08 - HSBC Direct's New Savings Account Promo - 3.50% Guaranteed to 8/15/08
4/22/08 - Update on HSBC Checking and Savings Account Bonuses
4/22/08 - HSBC Checking and Savings Account Bonuses
12/21/07 - HSBC Direct Lowers Savings Account Rates - Offers More CDs
12/3/07 - $25 Bonus for Paying Bills Using HSBC's Online Payment Account
9/26/07 - $75 Bonus for HSBC Interest Checking Account - Online Savings Account Yield Falls to 4.50%
8/26/07 - $75 Bonus for HSBC Interest Checking Account - Update
6/4/07 - Details About HSBC Direct's Online Payment Account
5/29/07 - HSBC Direct's New Online Payment Account
5/25/07 - HSBC Direct's Next Offer?
4/28/07 - $50 Sign-Up Bonus for HSBC Premium Money Market Plus Savings Account
2/25/07 - $75 Bonus for HSBC Interest Checking Account
2/9/07 - Problems at HSBC's US Operations
1/28/07 - HSBC's 6% Savings Account Promo Update and $25 Checking Account Bonus
1/16/07 - HSBC's New Website - Not Much Change for Current Customers
10/27/06 - Another $25 Bonus at HSBC for Using Bill Pay
8/19/06 - 6.50% 12-Month CD at a HSBC New York Branch.
8/19/06 - HSBC Smart Package Signup Bonus - Valued at $179
7/17/06 - $25 Bonus for Using HSBC Bill Pay
6/30/06 - HSBC Direct Raises Savings Account to 5.05%
6/20/06 - HSBC Direct Online Savings Now 4.80%
6/10/06 - HSBC Signup Bonuses - Online Savings Account and Checking Account
5/18/06 - It's Official. HSBC Online Savings Account Now at 4.65%
5/17/06 - HSBC Direct's Online Savings Being Raised to 4.65%
5/3/06 - $25 HSBC Checking Account Bill Pay Deal
3/26/06 - $50 HSBC Smart Checking Package Bonus Update
3/17/06 - HSBC Savings and Checking Account Bonus Updates
2/21/06 - New and Extended HSBC Checking Account Bonuses
2/1/06 - Official Details on HSBC's 4.80% Savings Account
1/30/06 - HSBC Direct Raises Savings to 4.80%
1/29/06 - Will HSBC's Savings Reach 4.50% This Week?
1/22/06 - HSBC Smart Checking Package $50 Bonus
1/5/06 - Timing Your HSBC External Transfers
12/29/05 - HSBC Direct Signup Bonus Received
12/20/05 - Opening an HSBC Online Savings Account
12/15/05 - HSBC Raises Savings to 4.25%
11/30/05 - HSBC's New $25 Signup Bonus
11/4/05 - HSBC Online Savings Rate Now 4.0%
10/8/05 - HSBC's New Signup Bonus
9/20/05 - More Talk About HSBC's OnlineSavings Bonus
9/6/05 - HSBC Signup Bonuses?
9/1/05 - HSBC Raises Its Savings Account Rate
8/26/05 - The Deal at HSBC Bank
Loyal Customer
I have been a loyal customer at this bank for over 12 years and happy with the services they provided. There was an issue with fraud with my bank card. A person had stolen my bank number and used it to make several purchases. The purchases added to well over $500. I was on the phone with customer to resolve the issue, which took no more than 10 minutes. The customer service representative understood the situation and had no problems crediting me the entire amount that was illegally charged. The representative understood the situation and had no problems resolving the issue. He had asked the right questions to assess the situation and appeared to be just as concern as I was. He made me feel that he actually cared about the situation and made sure the issue was resolved. He exhibited so signs of impatience or negativity. I did not feel like I had to jump through several hurdles to resolve the issue. I felt that he went above and beyond than what he was required to do to help me feel safe banking with HSBC. From the experience with the representative, I would not hesitate ever to call customer service with any questions or issues. Within a week, a new bank card was provided to me and had no problems since. Thank you so much HSBC!
HSBC Online Savings account works like it should.
I use HSBC for an online savings account. I primarily chose HSBC because they were paying a higher interest rate than my local bank was. I have used the account to hold money for other purchases I may or may not have during the year when I need quick access to money. I have not had very many problems with deposits, though most of my deposits are just transfers from one bank to another and these are initiated entirely online. I have only had to contact customer service once when a deposit did not show up as scheduled, and the email system they have in place worked fine to get this corrected in a day or two. I would recommend this bank to anyone looking for a no frills online savings account.
Crazy HSBC Limbo Trying To Open Direct Savings Account!
After 20 years as a regular HSBC client (with no problems other than the disappearance of many HSBC ATM machines in NYC) I've encountered 2 recent problems with HSBC false ads and impossible procedures. This review concerns the worst example, my ongoing, incredibly frustrating and ludicrous experience trying to open a Direct Savings Account. This seemed like a no-brainer because of the link to my current HSBC account and the higher interest rates. In my original application on the HSBC Direct site, I went through all the procedures until I was supposed to receive a security passcode on my cell phone, which never arrived. I contacted the chatline and after about 45 minutes of waiting and consultation with the rep-- including referral to 2 additional customer service phone numbers on which the 1st rep hung up and the 2nd said they did not deal with Direct Savings, I was told that my cell number which I have had for years was unverified and I should cancel the application and try again. My 2nd application was automatically rejected, as was a 3rd attempt. I contacted HSBC Security by phone and was told to try again ater 24 hours. Same automatic rejection over 24 hours later. I recontacted Security and was referred to another customer service line, where, after the rep appeared unable to deviate from a useless prepared script, I asked to speak to a manager. The manager was helpful and told me to call back the following day after a chance to research the problem. When I called back, I was told my application failed because I had answered a security credit question incorrectly (no mention of my cell number appearing to be the original problem). As advised, I printed my credit report and changed my cell phone to my primary line on the HSBC US site and waited 3 days to reapply on the Direct site. This time, my application was canceled due to "system problems" and I was directed to the HSBC US site to resume. As there was no obvious way to resume on this site, I fired up the chat line robot and eventually reached a non-robot who told me I should get an email about my application status in 3 business days. Today, on the 4th business day, with no sign of an email, I tried to check the application status on the HSBC US chat line and got the robotic message that online applications are taking 10 business days to approve...Honestly, this is the most appalling example of bad customer service and poor business procedures and communication that I have ever experienced anywhere! I am now waiting another 6 business days to see if HSBC ever responds to this application but I also now have serious questions about whether this is a reflection of their overall banking culture and processes and whether it is safe to entrust money to Direct Savings.
HSBC Money Market Account
Opened an account based on their 2% advertised rate. Within a week of opening the account the rate dropped to 1.85% despite the 2% rate still being offered for new accounts. Bait and switch tactics.
Data as of Q3 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57890 |
| Year Established | 2004 |
| Employees | 4716 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.1% |
| Return on Equity - YTD | 0.81% |
| Annual Interest Income | $3.78B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2019vs Q3 2018 | $182.1B$172.4B |
| Loans | Q3 2019vs Q3 2018 | $68.68B$65.09B |
| Deposits | Q3 2019vs Q3 2018 | $135.1B$127.4B |
| Equity Capital | Q3 2019vs Q3 2018 | $21.80B$23.21B |
| Loan Loss Allowance | Q3 2019vs Q3 2018 | $675.6MM$534.7MM |
| Unbacked Noncurrent Loans | Q3 2019vs Q3 2018 | $702.9MM$645.7MM |
| Real Estate Owned | Q3 2019vs Q3 2018 | $12.5MM$9.9MM |
