HSBC is headquartered in TYSONS and is the 2nd largest bank in the state of Virginia. It is also the 25th largest bank in the nation. It was established in 2004 and as of March of 2025, it had grown to 1,979 employees at 22 locations. HSBC's CD rates are 4X the national average, and it has a B+ health rating.
HSBC Not My Cup Of Tea
Had an hsbc direct account years back checking and savings, they were good back 10+ years ago but they begin to lower apy drastically. I think they were a teaser rate than once they got enough customers than they lowered it. I wasn't too happy about that, I did extensive research too but hey we make mistakes.
I eventaully closed my both of my accounts and customer service was good. I never had issues with ACH transfer limits, I'm not even sure what it was before but it never affected me.
La Pire Relation Client
Dans la mesure ou vous déposer plus de 150.000€ en banque vous avez droit a un traitement poli chez HSBC France , spécialement à l'agence de Versailles . A partir du moment ou vous avez un accident de la vie et vous êtes en longues maladie , vous pouvez oublier la courtoisie , l'education mais on vous traite comme un moins que rien , parce que vous recevez vos fonds ( à l'identique mais décalé ) par rapport a votre standing de vie . Un plaisir de vous rabaisser et rejeté les prélèvements . Bloquer vos cartes et encours , virements meme si vous avez des fonds sur votre compte qui couvre le virement. Etre hors la loi n'a jamais effrayé cette banque .Le jeu de rejeter toute opération rapporte bien entendu 20€ a cette dernière à chaque transaction . Très bientôt je vais recevoir une entrée d'argent conséquente , à titre personnelle J'EVITERAI de les déposer dans cette banque .
If You Want To Be Dismiss And Not Respected
I had to meet with representative in regards to a late relative's account. So time and date was set, or so I thought.... the person i was meeting decided to go out for lunch at the time i was meeting with her. At least the company called her back.
We meet and told her I wasnt happy she left for lunch.
Her response....
I am here and only 7mins late and then we argue on about it until I had to drop it because she refused to acknowledge she was rude.
The good thing is at least when I left she had to meet two other people that was waiting for her. I hope she starved that day
Poor Treatment Of Existing Customers
We've been HSBC customers for many years. I checked recently to see if my interest rate went up and I was still at 0.3%. They advertise 3% but keep their existing customers at 0.3%. In my opinion, they are stealing from a lot of seniors who don't know to check. In my opinion, they have terrible unethical business practices.
Then they have a Premier Account that is higher but requires numerous additional silly conditions to be met monthly or you go back to near zero. This is about the worst bank I have ever encountered.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57890 |
| Year Established | 2004 |
| Employees | 1979 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.71% |
| Return on Equity - YTD | 7.41% |
| Annual Interest Income | $1.8B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $166.2B$163.1B |
| Loans | Q1 2025vs Q1 2024 | $57.08B$55.71B |
| Deposits | Q1 2025vs Q1 2024 | $139.4B$136.6B |
| Equity Capital | Q1 2025vs Q1 2024 | $16.1B$15.66B |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $588.4MM$549.3MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $900MM$822.1MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $6.2MM$2.6MM |
