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Overview / Commentary
1196 River Street
Boston, MA 02136

Blue Hills Bank is headquartered in Boston and is the 15th largest bank in the state of Massachusetts. It is also the 347th largest bank in the nation. It was established in 1871 and as of December of 2016, it had grown to 228 employees at 12 locations. Blue Hills Bank has an A+ health rating.

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Reviews (7)

Blue Hills Savings Bank

Posted by: Jdibbs | Feb 12, 2012

As a long term customer, over twenty years, I have always been satisifed with the service I've received.  On line banking, checking, safety deposit box, mortgage, personal loans, home equity loan, etc. are some of the services I've received.  In over twenty years, NO COMPLAINTS!  I love my bank.  I work in financial services so I'm quite picky but Blue Hills fka Hyde Park Savings Bank has been a positive part of my life.

Out Of State Tasks

Posted by: retjero | Dec 16, 2011

I have kept some accounts or financial instruments with this bank since childhood.  They have always been efficient and friendly.  I recently had to cash in a CD after having lost the book and being many miles from Massachusetts.  They put me on the right path to getting this done quickly through snail mail.

Bank Management Lack Of Customer Service

Posted by: jdimarzio | Dec 26, 2016

I have been a customer for over 30 years. I made a deposit with a payroll check. The teller did not enter the check as a payroll check so it took longer to clear which bounced some of my checks. The bank said there is nothing they can do and are charging me $66 in fees. I will be closing all of my accounts. What a shame that this is how Blue Hills Bank treats customers who have been there as long as I have and do not acknowledge a bank error.

Mistakes That I Paid For

Years ago I had an account with this bank and it was a good local bank. Fast forward three years and what a mess! First the papers with my new address don't get sent to the main office so check and debit card go to the wrong place. I have to open a new account but have to leave money in first account because I arranged for direct deposit. A bill payment is short $3 because my money is divided payment denied $30 fee. This happened twice even though they paid another payment that was short I have paid $90 in fees in the first month. One star is generous in this review.

Worse Customer Service

Posted by: Anonymous | Aug 10, 2011

I had to go to the Truman Highway location to activate my debit card. I waited 35 minutes for someone to help me. There were 4 people working, but they were helping only 2 customers. So when they finally saw how aggravated I was getting, someone came out to help me. My first question to her was "why does it take 4 people to help just 2 customers?" Of course no good answer. But again, THE WORSE CUSTOMER SERVICE!! Never let your customers wait a hour!!!!!!!!!!!!!!! Looking for a new bank with better customer service. Which would be any other bank but this one.

Lack Of Honesty In Financing A Home

When I saw the low financing costs being offered by Hyde Park Savings, I was happy. It seemed that it beat out the competitors not just by rate but also by APR. There was no doubt in my mind that this was the way to secure my mortgage. My initial contact with the bank staff was friendly and seemingly informative but once they became confident that I was likely to do business with them, they neglected to provide crucial information that resulted in a significantly higher interest rate than was quoted. Sure my ignorance of the process got in the way so when I realized that I should have requested to lock the interest rate and requested to do so, I was told that the rate had gone up. Fine. "Well, I am requesting to lock it now," I stated. "You'll have to speak to the originator." Fine again. "Oh, I'm sorry, the originator is on the phone right now." Somehow,that originator was not available to me until the very next day when the rates had increased by 0.275 and 0.375 points higher than had been originally quoted.

I will go a step further. Those low rates that were offered on line, are totally inaccurate. Mortgage Marvel will tell you that there are these incredibly low rates. However, when it gets down to the nitty gritty, Hyde Park unlike other institutions does not include PMI payments so their very competitive rates are similar to most and actually more expensive than some. I suppose that's good business sense for some but outright dishonesty for me. I wish I had been knowledgeable enough to see through the deception. There are some institutions that level with you outright. Once I got suspicious of this bank I checked out a few others but unfortunately,  I had already made some financial commitments like home appraisal and didn't want to just let that go. Don't be caught unprepared like I was. Keep asking questions, you'll soon see the inconsistencies!

Statement Mistakes And/Or Fraud

Posted by: lpearl56 | Dec 24, 2010

This bank has not been careful in making debits correctly and in erroneously charging fees where they were not warranted.  Complaints can correct the mistake at the time, but more keep happening.  They do not check the tellers and others.  I can't help wonder if many others have had the same problem, but perhaps do not even realize it if they do not check their statements on line.


Health Grade Components

FDIC Certificate #90160
Year Established1871
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.46%
Return on Equity - YTD3.5%
Annual Interest Income$69.5MM
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$2.47B$2.11B
LoansQ4 2016vs Q4 2015$1.92B$1.54B
DepositsQ4 2016vs Q4 2015$1.88B$1.54B
Equity CapitalQ4 2016vs Q4 2015$302.7MM$287.0MM
Loan Loss AllowanceQ4 2016vs Q4 2015$18.8MM$17.1MM
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$9.0MM$10.9MM
Real Estate OwnedQ4 2016vs Q4 2015$0$0
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Always verify rates and promotions with the bank or credit union. We are not Blue Hills Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Blue Hills Bank Savings Account Rates

0.60%*$10k*-Ultimate Savings w/Relationship Checking
OTHER TIERS: 0.35% $10 - $10k
0.50%*$50k*$2,500kBlue Hills Relationship Savings
OTHER TIERS: 0.30% $10+ | 0.35% $10k - $25k | 0.40% $25k - $50k
0.50%*$10k*-Ultimate Savings w/Ultimate Checking
OTHER TIERS: 0.25% $10 - $10k
0.10%*$10k*-Business Statement Savings
OTHER TIERS: 0.05% $10 - $10k
0.05%--Statement Savings
0.05%--Passbook Savings

Blue Hills Bank Money Market Rates

0.45%*$100k*$2,500kBusiness Money Market Account
OTHER TIERS: 0.10% $10 - $25k | 0.20% $25k - $50k | 0.25% $50k - $100k | 0.30% $2,500k+
0.30%*$50k*-Money Market Account
OTHER TIERS: 0.05% $10 - $10k | 0.15% $10k - $25k | 0.20% $25k - $50k

Blue Hills Bank Checking Account Rates

0.05%--Relationship Checking
0.02%--Analyzed Business Checking With Interest
0.02%--Municipal Checking
0.02%--Analyzed Municipal Business Checking
0.02%--Premier Business Checking

Blue Hills Bank CD Rates

1.55%--4 Year Ultimate CD (with Ultimate Checking)
1.55%--5 Year Bump Rate CD Promo
1.55%--5 Year Bump Rate CD Promo (with Ultimate Checking)
1.45%--4 Year CD
1.30%--Business 3 Year CD
1.20%--3 Year Bump Rate CD Promo
1.20%--3 Year Bump Rate CD Promo (with Ultimate Checking)
1.00%--2 Year Ultimate CD (with Ultimate Checking)
0.90%--2 Year CD
0.90%--Business 2 Year CD
0.75%--16 Month CD - Promotion
0.75%--16 Month CD - Promotion (with Ultimate Checking)
0.60%--18 Month Ultimate CD (with Ultimate Checking)
0.50%--18 Month CD
0.50%--Business 18 Month CD
0.45%--1 Year Ultimate CD (with Ultimate Checking)
0.40%--Business 1 Year CD
0.35%--1 Year CD
0.25%--Business 6 Month CD
0.15%--6 Month CD
0.15%--6 Month CD (with Ultimate Checking)
0.10%--91 Day CD
0.10%--Business 91 Day CD
0.10%--91 Day CD (with Ultimate Checking)

Blue Hills Bank IRA Rates

1.55%--5 Year Bump Rate IRA
1.45%--4 Year IRA
1.20%--3 Year Bump Rate IRA
0.90%--2 Year IRA
0.50%--18 Month IRA
0.35%--1 Year IRA

Blue Hills Bank has 11 locations. Click to view all Blue Hills Bank locations.