Blue Hills Bank

Overview / Commentary
1196 River Street
Boston, MA 02136

Blue Hills Bank is no longer doing business under that name because it has been merged or acquired. See the successor institution Rockland Trust Company.

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Reviews (5)

Blue Hills Savings Bank

Posted by: Jdibbs | Feb 12, 2012

As a long term customer, over twenty years, I have always been satisifed with the service I've received.  On line banking, checking, safety deposit box, mortgage, personal loans, home equity loan, etc. are some of the services I've received.  In over twenty years, NO COMPLAINTS!  I love my bank.  I work in financial services so I'm quite picky but Blue Hills fka Hyde Park Savings Bank has been a positive part of my life.

Out Of State Tasks

Posted by: retjero | Dec 16, 2011

I have kept some accounts or financial instruments with this bank since childhood.  They have always been efficient and friendly.  I recently had to cash in a CD after having lost the book and being many miles from Massachusetts.  They put me on the right path to getting this done quickly through snail mail.

Bank Management Lack Of Customer Service

Posted by: jdimarzio | Dec 26, 2016

I have been a customer for over 30 years. I made a deposit with a payroll check. The teller did not enter the check as a payroll check so it took longer to clear which bounced some of my checks. The bank said there is nothing they can do and are charging me $66 in fees. I will be closing all of my accounts. What a shame that this is how Blue Hills Bank treats customers who have been there as long as I have and do not acknowledge a bank error.

Mistakes That I Paid For

Years ago I had an account with this bank and it was a good local bank. Fast forward three years and what a mess! First the papers with my new address don't get sent to the main office so check and debit card go to the wrong place. I have to open a new account but have to leave money in first account because I arranged for direct deposit. A bill payment is short $3 because my money is divided payment denied $30 fee. This happened twice even though they paid another payment that was short I have paid $90 in fees in the first month. One star is generous in this review.

Worse Customer Service

Posted by: Anonymous | Aug 10, 2011

I had to go to the Truman Highway location to activate my debit card. I waited 35 minutes for someone to help me. There were 4 people working, but they were helping only 2 customers. So when they finally saw how aggravated I was getting, someone came out to help me. My first question to her was "why does it take 4 people to help just 2 customers?" Of course no good answer. But again, THE WORSE CUSTOMER SERVICE!! Never let your customers wait a hour!!!!!!!!!!!!!!! Looking for a new bank with better customer service. Which would be any other bank but this one.


We do not have health information for Blue Hills Bank, because it is no longer an operational bank.


Sorry, we do not have rate data for Blue Hills Bank.


Sorry, but we do not have location data for Blue Hills Bank. Its headquarters is located at 1196 River Street - Boston, MA 02136

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