Rockland Trust Company

Overview / Commentary
288 Union Street
Rockland, MA 02370

Rockland Trust Company is headquartered in ROCKLAND and is the 3rd largest bank in the state of Massachusetts. It is also the 95th largest bank in the nation. It was established in 1907 and as of March of 2024, it had grown to 1,724 employees at 124 locations. Rockland Trust Company's CD rates are 4X the national average, and it has an A health rating.

Reviews (6)

Great Bank

Posted by: |

Rockland Trust offer great rates and all employees in my branch are extremely nice.

Great Customer Service

Posted by: |

I have a personal checking account through Rockland Trust. With my checking account, I have a few bills that get paid automatically through it. One several occasions, there has not been enough money in my account to cover the automatic payments, which have caused me to have a $35 maintenance fee deducted from my account. On top of my account already being a negative balance because of the automatic payment going through, it has been a larger sum due to the maintenance fee. I have been able to call my local branch twice this year to ask if there was any way someone could help me out, they know that I am a single, stay at home mother, with a very strict, fixed income and am struggling. I always talk to the manager, Michelle and she has helped me by refunding the maintenance fee and I am usually able to get together enough to at least bring my account back into the positives. Because of Michelle's ability to do this, she has saved me a lot of stress and has kept my account from becoming far in debt.

Dishornorable Bank

Posted by: |

The Executive Vice President of the bank was responsible for liaison duties while I worked for a company that promised to protect me during its loan repayment difficulties. I provided all necessary information for the loan and supported the banker during legal proceedings. After the bank forced the company into loan default, I was laid off, and the bank appointed someone to oversee the finances. Out of goodwill, I continued to answer questions and assist the Executive Vice President's team. However, when I reached out to the Executive Vice President multiple times for a job recommendation and reference, I was met with silence and ignored, despite my previous cooperation. This bank prioritizes personal gain and profits over trust and partnerships. It is not advisable to partner with such an institution.

Awful Customer Service

Posted by: |

Awful customer service. After waiting on hold for over half an hour, the customer service representative kept giving me different directions and suggestions regarding checking accounts. None of it was helpful and she didn’t have any understanding of how to actually get the problem fixed. Rather than helping with the problem, she told me other banks may be able to verify the information and set up the account but that she didn’t know how the verification system worked at Rockland and there was no way for her to fix the problem generated by the system. She was right: I was able to open an account at a different bank in minutes without being on hold and without an irreconcilable, system generated error.

Stay Away From Rockland Trust.

Posted by: |

I absolutely despise this bank. Their fees are absurd, their online banking is often unavailable, their mobile app is horrible, and their customer service is atrocious.

They have been charging me $25 a month for a standard checking account, I trying to go online to check out my account and it has been 'down for maintenance' for 2 days, and a call to customer support leaves me in a 'wait time of 45 mins'. How's that for service?

Whatever you do stay away from using this bank.

Worst Bank In America

Posted by: |

After banking here for nine years I can say one thing with certainty: whatever they say they will do will not get done.

Before I went to Spain on vacation I told them I would be using my debit card there. They promised to lift the security block. They didn't, leaving me stranded.

A few months later I sold my house. I asked them for a statement showing I owed nothing on my home equity line of credit. They didn't do it so I had to drive 80 miles to get it. Avoid this bank. It's nothing but trouble.


Health Grade Components

FDIC Certificate #9712
Year Established1907
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.03%
Return on Equity - YTD6.8%
Annual Interest Income$210MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$19.33B$19.45B
LoansQ1 2024vs Q1 2023$14.19B$13.79B
DepositsQ1 2024vs Q1 2023$15.1B$15.37B
Equity CapitalQ1 2024vs Q1 2023$2.92B$2.87B
Loan Loss AllowanceQ1 2024vs Q1 2023$146.9MM$159.1MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$56.9MM$56.1MM
Real Estate OwnedQ1 2024vs Q1 2023$110K$0
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Always verify rates and promotions with the bank or credit union. We are not Rockland Trust Company; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Rockland Trust Company Savings Account Rates

0.01%$1-Free Savings
0.01%$1-Business Savings

Rockland Trust Company Money Market Rates

1.50%*$50k*-Rockland Complete Money Market
OTHER TIERS: 0.10% $0 - $5k | 0.30% $5k - $25k | 0.90% $25k - $50k
1.15%*$50k*-Money Market Savings
OTHER TIERS: 0.05% $0 - $10k | 0.20% $10k - $25k | 0.85% $25k - $50k
0.90%*$100k*-Complete Business Money Market Savings
OTHER TIERS: 0.01% $0 - $5k | 0.05% $5k - $10k | 0.25% $10k - $25k | 0.70% $25k - $50k | 0.75% $50k - $100k

Rockland Trust Company Checking Account Rates

0.01%$1-Advantage Checking
0.01%$1-Rockland Complete Checking

Rockland Trust Company CD Rates

5.00%$1k$1m7 Month Select CD
5.00%$1k$1mBusiness 7 Month Select CD
4.50%$1k$1m9 Month CD
4.50%$1k$1mBusiness 9 Month CD
4.25%$1k$1m2 Year CD
4.25%$1k$1mBusiness 2 Year CD
4.00%$1k$1m6 Month CD
4.00%$1k$1mBusiness 6 Month CD
4.00%$1k$1m5 Month Select CD
4.00%$1k$1mBusiness 5 Month Select CD
3.50%$1k$1m8 Month CD
3.50%$1k$1mBusiness 8 Month CD
3.25%$1k$1mBusiness 13 Month CD
3.25%$1k$1m12 Month Select CD
3.25%$1k$1mBusiness 12 Month Select CD
3.00%$1k$1m5 Year CD
3.00%$1k$1mBusiness 5 Year CD
3.00%$1k$1m13 Month CD

Rockland Trust Company IRA Rates

5.15%$1k$1m5 Month Select IRA
5.00%$1k$1m8 Month IRA
4.50%$1k$1m12 Month Select IRA
4.25%$1k$1m2 Year IRA
4.00%$1k$1m6 Month IRA
4.00%$1k$1m7 Month Select IRA
3.50%$1k$1m9 Month IRA
3.25%$1k$1m13 Month IRA
3.00%$1k$1m5 Year IRA


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