iGObanking.com®, a division of Flushing Savings Bank, FSB, is an online bank that allows you to manage your money simply and securely. We offer high-yielding savings, money market savings, checking and CD products that can be opened online, or by mail. Once your iGObanking® account is opened, you can automatically make deposits and withdrawals to and from your regular banking account.
No idea what everyone is complaining about...
Easy to setup...website does what I need it to do.
Rates are worth considering. I have transferred money in and out of my account depending on how competitive the rates move...never had a problem!
Used to be one of the higher rates out there....not so much any more. But that would be the only reason I would move on to another institution.
I had never encounter a problem in all the years I was with them that needed their costumer service until a few months ago with my debit card. When It was being decline with one vendor. I sent a message, they replied back with 'your card is still active, no blocks.' Any further problems, contact them at the listed phone number in the message! Fast forward to last week, Now I have nine vendors declining my card. They seem reluctant to help me or they don't know what to do. So I send another message to them saying since I have been paying my bills with another bank account, I am going to stop depositing with them until this is resolve.
I was disappointment when I received a message, no apologies for the inconvenience I am having, just they will offer to help to stop recurring transactions. No reassurance to fix the problems.
I am in the process of an account at another bank. After I am finish, I am going to transfer majority of my money without their help. I still undecided to close out my accounts,
The i can't stand for internet, when I asked about an electronic funds transfer at maturity, this is the reply I received. That is absurd, will not be using iGObanking in the future.
"Thank you for your recent message and we are sorry that you have decided to close out your account. We can certainly assist with your CD close out but we do not have the ability to transfer CD funds electronically. We do have the ability to mail a cashiers check upon maturity to your address of record. If you would like to proceed with the account closeout upon maturity and wish to have a check mailed for the balance please reply to this message with instructions. Thank you."
This is the worst online banking I have seen. Without any warning they restricted access to withdrawals to $1000. Representative said they implemented on ALL accounts for ALL customers due to “fraud”. At same time my external account info and beneficiary information was deleted (without any warning either). Having 245K on the account, would take me over a year to transfer money out, so the only option was offered to close the account, and receive a check by mail for a fee! No interest for last month was added to the final check. The phone rep did not offer any resolution to the fact the interest was missing, only that she would “message the management”. This bank will steal your interest and block your access to your money, it’s impossible to resolve any problems on customer service level, no way to reach to management directly, avoid this bank by all means.
|FDIC Certificate #||58564|
|Return on Assets - YTD||0.61%|
|Return on Equity - YTD||6.48%|
|Annual Interest Income||$199.6MM|
|Assets and Liabilities|
|Assets||Q3 2020vs Q3 2019||$7.07B$7.11B|
|Loans||Q3 2020vs Q3 2019||$5.90B$5.74B|
|Deposits||Q3 2020vs Q3 2019||$4.98B$4.99B|
|Equity Capital||Q3 2020vs Q3 2019||$683.3MM$673.9MM|
|Loan Loss Allowance||Q3 2020vs Q3 2019||$38.3MM$22.0MM|
|Unbacked Noncurrent Loans||Q3 2020vs Q3 2019||$25.0MM$16.7MM|
|Real Estate Owned||Q3 2020vs Q3 2019||$0$239.00K|
Rates for iGObanking are currently being reviewed.
iGObanking is an Internet only bank and does not have branch locations. Its headquarters is located at 144-51 Northern Boulevard - Flushing, NY 11354