IH Mississippi Valley Credit Union is headquartered in Moline and is the 6th largest credit union in the state of Illinois. It is also the 236th largest credit union in the nation. It was established in 1936 and as of September of 2022, it had grown to 451 employees and 142,839 members at 13 locations. IH Mississippi Valley Credit Union has a B health rating.
Membership in IH Mississippi Valley Credit Union is open to those who live or work in 29 Illinois counties (Bureau, Carroll, DeKalb, DeWitt, DuPage, Fulton, Hancock, Henderson, Henry, Jo Davies, Kane, Knox, LaSalle, Lee, Marshall, McDonough, McHenry, McLean, Mercer, Ogle, Peoria, Putnam, Rock Island, Schuyler, Stark, Tazewell, Warren, Whiteside or Woodford) or 20 Iowa counties (Benton, Cedar, Clinton, Delaware, Des Moines, Dubuque, Henry, Iowa, Jackson, Jasper, Johnson, Jones, Lee, Linn, Louisa, Muscatine, Polk, Poweshiek, Scott or Washington).
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My husband and I just recently changed banking to IHMVCU at 2839 AAA Court, Bettendorf, Iowa, and I can't believe the wonderful service we received already. We had trouble with an account from our precious bank, and Darcy Canas, Assistant Branch Manager, went above and beyond helping us settle our concerns. She literally called our previous bank AND went as far as calling customer service for us, just to settle a problem we were having with our previous bank. She got it resolved, and we can't thank her enough. IHMVCU for life!! Thanks Darcy Canas!!
When my credit union was bought out by IHMVCU I was skeptical. I stayed with the new credit union they had several different offers one of them intrigued me (free checking). I have been faithfully with them now for several years. The credit union has a do it yourself change machine once it's done your given a ticket to take to the teller this has been a nice amenity.
If you are lucky enough to be in an area served by IH Mississippi Valley Credit Union and are looking for a bank or CU, my advice is to look no further. I've been banking with them since 1995 when my parents opened a savings account for me. I've since had their free checking and more recently their reward checking (Checking Plus) accounts. The thing that I've been consistently impressed with, especially compared to other financial institutions I've used is their service. It has always been a pleasure to visit a branch...they are efficient and friendly! In the past few years I've moved several times and have dealt with some of their customer service staff on the phone since I was too far away to make a branch visit, and again they were friendly and efficient. I am planning a cross-country move and I am planning on continuing to use my IH account because I just don't think they can be beat.
Opening an account is a fairly easy process. You have to open a savings account with at least $5.00, and that $5.00 must remain in the account as long as you have any accounts with them. Once you've done that you can take advantage of their other accounts such as rewards checking. The rewards checking (Checking Plus) account was paying 5.01% for a while but has been 4.01% for maybe a year now and this higher rate applies to the first $25,000 in the account. If you don't qualify or whatever you have over $25k earns 0.25%. They haven't tried any gotcha tricks with me about qualifying for the high rate. As long as you receive e-statements, make 12 debit card transactions (pin or signature based both count) and have one direct deposit or electronic transaction, you qualify for the rate. The nice thing is that if you don't want to get your paycheck by direct deposit to this account, any other electronic payments do count towards the direct deposit requirement. For example, if I pay my power bill or credit card online through their websites, IH views this as an electronic transaction and that counts towards that requirement. They will also refund up to $25.00 of ATM fees a month and they tell you on your monthly statement how big your refund will be so you can figure that in. In short, it's easy for me to qualify each month just doing the transactions I'd do anyway.
I hope this will help you with your account decisions, but I don't think you can go wrong with IHMVCU!
I first came to Mississippi Valley Credit Union (MVCU) because of a recommendation from a friend. She had been a member for a long time and she knew I was looking for a new credit union because I dislike traditional banks. I went into the bank and was surprised at the amount of services they offer. The staff is really friendly and they help me make financial decisions which I sometimes have trouble with. I recommend them to anyone in the local area whenever they ask me for advice. I love this bank and I believe we will have a long lasting relationship. I use them mainly for savings accounts and bonds and hopefully they make me a lot of money. I will use this union for a long time to come.
Friendly and helpful in person, but if you're looking for online access not so impressive. The overview page is of minimal use, it has an update column that has all the values filled into when you log in. It would have been more useful to show other info, for example, have cd's show the date it rolls over. I found the new website to be slow and requires that you accept permanent cookies rather then session cookies or you have to get a security code sent to you each time. You can only delete one message at a time.
I'll be slowly moving my stuff out and then closing my account. Great if you're looking for a brick and mortar, not so great if you're looking for online access.
Beware of anything done in the Credit Union. We had a guaranteed direct deposit that they felt they could use wherever they wished and purposely shorted our payment on our truck. By doing this they never told us and we than became short 6 months in a row without being notified. Not a phone call, e-mail. Not anything in any shape or form. We actually found out through checking out Credit Report seeing than they put a delinquent payment on us for 6 months. What they did was completely illegal and poor business practice. The BBB is being report on them and Regulatory Commission also.
Beware of the services you need from this credit union. Good rates the but not most up to date on technology. Still havent updated to taking payments over the phone or online for my auto loan (though they claimed that the technology was coming soon when I got my loan). Service is hit or miss and varies wildly from one branch to another. For most younger professionals that are used to doing most thing remotely definitely steer clear!
|Return on Assets - YTD||1.08%|
|Return on Equity - YTD||13.36%|
|Annual Interest Income||$56.6MM|
|Assets and Liabilities|
|Assets||Q3 2022vs Q3 2021||$1.96B$1.83B|
|Loans||Q3 2022vs Q3 2021||$1.62B$1.48B|
|Deposits||Q3 2022vs Q3 2021||$1.66B$1.57B|
|Equity Capital||Q3 2022vs Q3 2021||$160.6MM$156.3MM|
|Loan Loss Allowance||Q3 2022vs Q3 2021||$19.5MM$19.7MM|
|Unbacked Noncurrent Loans||Q3 2022vs Q3 2021||$16.1MM$11.5MM|
|Real Estate Owned||Q3 2022vs Q3 2021||$0$60.00K|
Rates for IH Mississippi Valley Credit Union are currently being reviewed.