Indiana Members Credit Union


Overview / Commentary
317-248-8556
5103 Madison Ave
Indianapolis, IN 46227-4239

Indiana Members Credit Union is headquartered in Indianapolis and is the 2nd largest credit union in the state of Indiana. It is also the 141st largest credit union in the nation. It was established in 1956 and as of December of 2019, it had grown to 322 employees and 130,354 members at 28 locations. Indiana Members Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership in Indiana Members Credit Union is open to: (1) those who live or work in Shelby, Scott, Ripley, Morgan, Madison, Johnson, Jennings, Jefferson, Jackson, Hendricks, Hancock, Hamilton, Grant, Delaware, Decatur, Boone, or Bartholomew Counties or the townships of Wayne, Washington, Warren, Pike, Perry, Lawrence, Franklin, or Center in Indiana; (2) employees of Con-Agra Beef or Dairy, Carmel Water Department and other local Select Employer Groups. (Membership requirements are listed in the credit union's online application)
See current membership details

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Member For Over 30 Years

Posted by: |

Yep, that's right, a member for over 30 years.  That should tell you that I'm very much satisfied with the service I've received as well as how I'm treated with the many loans I've gotten through IMCU.  What the other review about the repo'd truck doesn't say is how late the person was in repaying the loan.  I find it very difficult to believe they took his truck for 48 bucks.  Come on, really???  NO bank wants your truck or car or house for that matter.  I would recommend to ANYONE to join IMCU over a traditional bank.  Far and away a better choice. 

Indiana Members Credit Union

I like my credit union. My deposits are cleared quickly and the customer service is excellent when you go into the bank. They are fast and willing to help every time. The problems I have had are lack of locations and when I need to use my account internationally.
The first time I tried to buy tickets for an overseas trip they cut off my debit card. This could be good or bad, but it was very annoying. Fortunately, I went in to the credit union the next day and they turned it back on and set up a time period that they would open the card to buy my ticket. I was then able to do so without a hitch.
I forgot to tell them I was going to India (Not the first time I had been there) on another occasion, and they cut off my debit card when I tried to purchase a soda in Dubai. Since I could not call, I was able to get my debit card restored through an email. Again, fast and good service, but inconvenient.

While in the states I have also tried purchasing things from overseas and have had problems.

Other than this I have had good experiences with the credit union. The fees are reasonable and most things can be taken care of with a call or email, since there are not many locations I can go to in person.

Don't Bank Here

Posted by: |

I've been with IMCU for 5 years now and I've hated it. My parents set it up for me which I was in High School and so that's why I've stuck with them so long.

Their hours are terrible. Close at 4? So in other words you don't want to work with your clients. Branch locations are few and far and few between. And the worst part of all, they're website is ALWAYS down. I'm not joking about this last issue, I am talking at least 60% of the time I try to check my account, their website is down.

I'm leaving this bank immediately, such a frustration.

Worst Ever

Posted by: |

Had a 1 minute conversation with someone at the business center of this bank and literally was the rudest encounter I have ever had! How someone could be so condescending within that short time frame is beyond me! I would not want to do business here EVER - sorry for calling the business center and wanting to do BUSINESS with you!

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Health
A+

Health Grade Components

Overall
NCUA #68259
Year Chartered1956
Employees322
Primary Regulator
Profit Margin
Return on Assets - YTD0.8%
Return on Equity - YTD7.31%
Annual Interest Income$66.5MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$2.05B$1.91B
LoansQ4 2019vs Q4 2018$1.14B$1.02B
DepositsQ4 2019vs Q4 2018$1.74B$1.64B
Equity CapitalQ4 2019vs Q4 2018$223.6MM$207.3MM
Loan Loss AllowanceQ4 2019vs Q4 2018$5.3MM$4.7MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$1.9MM$930.00K
Real Estate OwnedQ4 2019vs Q4 2018$0$67.00K
Rates

Rates for Indiana Members Credit Union are currently being reviewed.

Locations

Availability



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