Industrial CU Of Whatcom County is headquartered in Bellingham and is the 28th largest credit union in the state of Washington. It is also the 850th largest credit union in the nation. It was established in 1941 and as of December of 2021, it had grown to 101 employees and 36,158 members at 7 locations. Industrial CU Of Whatcom County has an A health rating.
Field of Membership Restrictions
Industrial Credit Union of Washington is open to anyone that resides or works throughout the entire state.
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Industrial Credit Union treats all their guests well regardless of their age
My daughter, who is 8, received a couple of checks for Christmas and wanted to open a savings account to keep her money in until she was able to save enough for what she really wanted. From the moment we walked in to the branch office, they treated my daughter with the right balance of kid versus adult interaction. They didn't talk over her head, explaining everything they were doing in a way that she would understand, but not like she was to young to understand it. They made her feel good about her decision to save money and encouraged her to continue to do it. My daughter left that day proud of herself and was ready to add more money to her account as soon as possible. This would have been enough, but a few days later, my daughter received a hand signed card welcoming her to the Industrial Credit Union family, which really made her day.
Any Credit Union Or Bank But This
I'd LOVE to give zero stars, that's what this credit union deserves. It has been ridiculous forever and when the new President came this year I'd hoped to have this change. Nope. We have had in the last 6 months, a teller explain that we couldn't take $1500 out of our own savings account because if daily limits (this was at the branch, not an ATM) was made to go to another branch and withdraw the money after the teller there explained that was the wrong info. We have had repeated fraudulent charges that we actually took care of clearing up except one that I spent over 2 hours getting that fixed at a branch only to have the charge reappear. When I called they said they didn't think it was fraudulent and the girl I talked to said "well, he was new so he didn't know what he was doing", we had our card declined for a small amount just today and when we called the bank they couldn't understand why. We have a mortgage through ICU which we should have changed and we get a letter at least every other month saying that since our home insurance didn't exist they were adding insurance and charging us. Fun fact, we have ALWAYS had insurance and I have personally taken our policy proof to them as well as sent them copies of it for their record. When I tried to close our business account that my husband and I are both on and opened together, the teller refused to allow me to do that because I wasn't on it, even though I have the paperwork! We, no joke, go into a branch with an account issue weekly. Soooooo frustrating. How is this credit union even in business anymore. Going to Walmart is far less frustrating. Wake up ICU. I wish I could find contact info for the new President, but he's smart and hiding.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66337 |
| Year Chartered | 1941 |
| Employees | 101 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.91% |
| Return on Equity - YTD | 12.24% |
| Annual Interest Income | $11.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $379.2MM$307.6MM |
| Loans | Q4 2021vs Q4 2020 | $232.0MM$212.6MM |
| Deposits | Q4 2021vs Q4 2020 | $346.7MM$279.3MM |
| Equity Capital | Q4 2021vs Q4 2020 | $27.7MM$24.5MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $1.6MM$1.9MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $599.00K$566.00K |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$0 |