Infuze Credit Union is headquartered in Fort Leonard Wood and is the 13th largest credit union in the state of Missouri. It is also the 926th largest credit union in the nation. It was established in 1954 and as of June of 2023, it had grown to 103 employees and 31,352 members at 7 locations. Infuze Credit Union has an A health rating.
Field of Membership Restrictions
Infuze Credit Union membership is open to those who live or work in the Missouri counties of Benton, Camden, Hickory, Laclede, Maries, Miller, Phelps, Pulaski, or Texas. Immediate family members are also eligible to join.
See current membership details
Great Place To Do Business
They do a great job, very friendly, convenient locations, and make it really easy to refinance loans. Very happy with them.
Fraud Victim
Description of Complaint:
I was a victim of Fraud including Unauthorized Debit Card Transactions, as well as ID Theft and a victim of a Phishing E-Mail appearing to be from PayPal. I have tried numerous times to present my evidence to Infuze Credit Union and I have also hired an Internet Security Firm and I have paid for a Professional Security Report that details exactly how I fell victim and how my Personal and Financial Information was used by a scammer. I have also corresponded with Wagbit Security LLC and I have confirmed his report is viable and detailed and I have him as an Expert Witness and I have also got proof of how my information was breached by way of Credit Bureaus and Credit Karma. I also have had more contact with the Osage Beach Police and I have also been reaching out to additional state regulators. I have made several requests by e-mail asking specific questions and they have been ignored too and that's violating my rights and nothing is getting addressed, I will provide that to the BBB as well. Infuze's Actions by not allowing me a Debit Card when I have fallen victim has forced me to open up other Secured Cards or Cards opened up under my company name, and then linking to Infuze and that's the way I am able to conduct what business I need to do, there forcing me to find alternatives and I check closely to make sure they don't come at me like they always have and there retaliating and I am bound to prove that. So my Expert Witness, Wagbit Security is drawing up additional supporting evidence and I will bring him to Arbitration and or Court if deemed essential. BBB see the following, and its still not been addressed, I requested this and I want the answers for my info and or provide to legal counsel, including Arbitration and or Attorneys including a Judge.
TERRIBLE!!!
This CU steals money from you no matter how long you are there. They have low to no customer service skills. They don't care about anything but themselves. I would NEVER recommend them!!!
Stay out of all of them and run and hide your money!!
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 63996 |
| Year Chartered | 1954 |
| Employees | 103 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.08% |
| Return on Equity - YTD | 11.98% |
| Annual Interest Income | $7.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $340.7MM$320.8MM |
| Loans | Q2 2023vs Q2 2022 | $279.8MM$254.1MM |
| Deposits | Q2 2023vs Q2 2022 | $303.1MM$293.4MM |
| Equity Capital | Q2 2023vs Q2 2022 | $30.7MM$26.5MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$1.9MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $702.00K$623.00K |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |