InTouch Credit Union


Overview / Commentary
800-337-3328
5640 Democracy Drive
Plano, TX 75024

InTouch Credit Union is a large credit union headquartered in Plano, Texas, having been originally chartered in 1974. The credit has grown to serve tens of thousands of members located in all 50 states and in various countries all over the world.

ITCU offers depository and loan products and services to provide personal, business, and wealth management banking solutions to meet the needs of its members. On its personal depository banking side, the credit union makes a range of savings account products available, including youth savings, health savings, and money market and certificate accounts. Its certificate account offerings range in term lengths from 3 to 60 months and require a $1000 minimum to open. There is a range of checking account products available, among which are offerings that provide unlimited checks or accounts that are managed exclusively online.

InTouch Credit Union online banking provides 24-hour access to accounts for mobile banking, account management, and QuickBooks through its eBanking platform. The credit union also offers a variety of educational tools and webinars to help members understand products and services related to things like children’s and college students’ savings programs. ITCU’s website also features calculators to help members with budgeting and account rate comparison. The credit union issues loans to both businesses and individuals for vehicles, real estate, equipment, and credit cards.

InTouch Credit Union is a non-federal, state-chartered credit union and is insured by the NCUA. It operates branches in the physical vicinity of the city of Dallas, close to its headquarters.

Field of Membership Restrictions

Membership in InTouch Credit Union is generally open to those who live, work, worship, or attend school in the Michigan counties of Genesee, Macomb, or Wayne; the Nevada cities of Henderson, Las Vegas, North Las Vegas, Paradise, Spring Valley, Summerlin South, Sunrise Manor, Whitney, or Winchester; the Texas counties of Collin, Dallas, Denton, or Tarrant; or the Virginia counties of Fairfax or Loudon. Members of Friends of Consumer Freedom Inc. that live or work in Collin, Dallas, Denton or Tarrant Counties also qualify for membership. Current/retired employees (and family members) Caesars/Harrahs, Core Logic, DXC, EDS, First American Financial, Hilton, HP, HPE, HPI, IHG, Keurig Dr Pepper Inc. or Service King are also eligible to join.
See current membership details

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Health

Health Grade Components

Overall
NCUA #68505
Year Chartered1974
Employees160
Primary Regulator
Profit Margin
Return on Assets - YTD-1.86%
Return on Equity - YTD-24.59%
Annual Interest Income$10.6MM
Assets and Liabilities
AssetsQ1 2025vs Q1 2024$835.9MM$896.8MM
LoansQ1 2025vs Q1 2024$626.3MM$701.6MM
DepositsQ1 2025vs Q1 2024$759.4MM$784.1MM
Equity CapitalQ1 2025vs Q1 2024$63.3MM$76MM
Loan Loss AllowanceQ1 2025vs Q1 2024$6.7MM$5.3MM
Unbacked Noncurrent LoansQ1 2025vs Q1 2024$7.2MM$9.8MM
Real Estate OwnedQ1 2025vs Q1 2024$0$0
Rates

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Locations

Availability

Dallas Area

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