InTouch Credit Union

Overview / Commentary
5640 Democracy Dr
Plano, TX 75024

InTouch Credit Union is a large credit union headquartered in Plano, Texas, having been originally chartered in 1974. The credit has grown to serve tens of thousands of members located in all 50 states and in various countries all over the world.

ITCU offers depository and loan products and services to provide personal, business, and wealth management banking solutions to meet the needs of its members. On its personal depository banking side, the credit union makes a range of savings account products available, including youth savings, health savings, and money market and certificate accounts. Its certificate account offerings range in term lengths from 3 to 60 months and require a $1000 minimum to open. There is a range of checking account products available, among which are offerings that provide unlimited checks or accounts that are managed exclusively online.

InTouch Credit Union online banking provides 24-hour access to accounts for mobile banking, account management, and QuickBooks through its eBanking platform. The credit union also offers a variety of educational tools and webinars to help members understand products and services related to things like children’s and college students’ savings programs. ITCU’s website also features calculators to help members with budgeting and account rate comparison. The credit union issues loans to both businesses and individuals for vehicles, real estate, equipment, and credit cards.

InTouch Credit Union is a non-federal, state-chartered credit union and is insured by the NCUA. It operates branches in the physical vicinity of the city of Dallas, close to its headquarters.

Field of Membership Restrictions

Membership in InTouch Credit Union is generally open to those who live, work, worship, or attend school within the geographies of each of our branches, with the exception of the Memphis branch, which operates under a Select Employer Group (SEG) field of membership. Employees of Dr Pepper Snapple Group, Caesars Entertainment Corporation, and other local SEGs also qualify.
See current membership details

Related Posts

9-Month Certificate - 2.59% APY Or 2.64% APY - 11/15/2018

InTouch Credit Union has added a 9-month Certificate Special. The credit union has branches in Texas, Michigan, Nevada, Tennessee and Virginia. 2.59% APY - $1,000 2.64% APY - $95,000

View all posts from:

Polite, Professional At Sterling, VA Branch

Posted by: JWARREN | Feb 9, 2018

The 5-10 mile radius FOM is very misleading it includes residents of Fairfax County.

CD Rate Increase/Decrease

FYI reference:

*HYC CDs earn an additional 25 basis points (over regular CD rates) while an HYC account is open and in good standing. The HYC CD rate will be reduced to the equivalent regular CD term (at the time it was opened) if the HYC account is closed while the HYC CD is still open. Rates subject to change without notice. For CD rates and disclosures, visit our All Rates page. "

The High-Yield Checking Account Is Capped At $30K (For Purpose Of Earning 2.63%)

Posted by: Jerry B. | Feb 28, 2018

I thought that being able to earn 2.63% on one's deposit amount in the High-Yield Checking with *no maximum* was too good to be true (even if it did require $5K+ in debit card spending per month). Indeed, it is. There is a $30K cap.

Terrible Service

Posted by: esmurphy | Nov 23, 2018

If I could leave 0 stars as a review, I would. This institution is absolutely terrible, and is a joke of a bank. The help line people are rude, do not call back when they say they will, and have hung up on me on multiple occasions. Some may see the following as a plus, but I see it as a major disadvantage: I have been living in multiple cities and states over the past 7 years and always make sure to notify the bank when I am moving or traveling somewhere new, but nearly every time I have traveled or moved somewhere new the bank's system automatically thinks that this is 'fraud' and will hold all of my cards and accounts. This is incredibly infuriating, as I always make sure to put a travel notification on my card and it still doesn't seem to work. This bank has caused more stress and hassle on me than anything else in my life. Extremely incompetent in every single way.



Health Grade Components

NCUA #68505
Year Chartered1974
Primary Regulator
Profit Margin
Return on Assets - YTD1.03%
Return on Equity - YTD12.28%
Annual Interest Income$16.8MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$886.8MM$893.7MM
LoansQ2 2019vs Q2 2018$761.3MM$762.5MM
DepositsQ2 2019vs Q2 2018$720.6MM$733.8MM
Equity CapitalQ2 2019vs Q2 2018$74.9MM$74.3MM
Loan Loss AllowanceQ2 2019vs Q2 2018$4.8MM$4.7MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$5.3MM$5.4MM
Real Estate OwnedQ2 2019vs Q2 2018$0$0

Rates for InTouch Credit Union are currently being reviewed.



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