InTouch Credit Union
Popular Accounts at this Credit Union
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 2.26% | 5-year CD | 60 Month CD 2.25% - Ally Bank High Yield 5 Year CD |
| 1.41% | 1-year CD | 12 Month CD 1.50% - Ally Bank No Penalty 11-Month CD |
| 0.15% | Savings | Regular Savings 1.20% - Ally Bank Online Savings Account |
InTouch Credit Union is a large credit union headquartered in Plano, Texas, having been originally chartered in 1974. The credit has grown to serve tens of thousands of members located in all 50 states and in various countries all over the world.
ITCU offers depository and loan products and services to provide personal, business, and wealth management banking solutions to meet the needs of its members. On its personal depository banking side, the credit union makes a range of savings account products available, including youth savings, health savings, and money market and certificate accounts. Its certificate account offerings range in term lengths from 3 to 60 months and require a $1000 minimum to open. There is a range of checking account products available, among which are offerings that provide unlimited checks or accounts that are managed exclusively online.
InTouch Credit Union online banking provides 24-hour access to accounts for mobile banking, account management, and QuickBooks through its eBanking platform. The credit union also offers a variety of educational tools and webinars to help members understand products and services related to things like children’s and college students’ savings programs. ITCU’s website also features calculators to help members with budgeting and account rate comparison. The credit union issues loans to both businesses and individuals for vehicles, real estate, equipment, and credit cards.
InTouch Credit Union is a non-federal, state-chartered credit union and is insured by the NCUA. It operates branches in the physical vicinity of the city of Dallas, close to its headquarters.
Field of Membership Restrictions
Membership in InTouch Credit Union is open to those who live, work, attend school or worship within a 10-mile radius of one of the credit union's branches. Membership is also open to employees of Dr Pepper Snapple Group, Caesars Entertainment Corporation and other local select employer groups.
See current membership details
Related Posts
Very customer focused
I've been using InTouch Credit Union in Sterling, VA for several years now. Each visit has always been a good experience. It's rarely very busy so I can get in and out and get exactly what I need in just minutes. I like the fact that when I walk in, I'm always greeted and acknowledged by the employees there. They do this for everyone and it just sets the right tone. They're also very professional, helpful and friendly. I've used other banking institutions where the employees seem to be overwhelmed and unhappy to be there, but not at InTouch. I usually come in with several checks for deposit. Many times as I've begun filling out a deposit slip, if an employee is done helping the customer they were with, they call me over and assist me right away even without having completed the deposit slip. They're just efficient and make you feel like your time is important. Their lobby area has water and coffee, seating, and a bonus for me - crayons and paper for children waiting for their parents to get their transactions done. My kids actually look forward to going to the bank with me for this reason. I think this says a lot about this credit union. They want you to have a pleasant visit. Also, it's occurred quite often that when an employee sees my children and I approaching the front door, they've come to hold it open for us to make us feel welcome. It's definitely a great institution and I'd highly recommend it to anybody.
Intouch Credit Union
I have been with this credit union for about six years now, and it is so much better than my previous bank. The customer service at Intouch is excellent; employees attend to you as soon as you open the door. They are completely transparent with their customers. No hidden fees. The only thing that needs a little bit of improving is the online banking. I was helped by a very nice employee to sign up for home banking, but my password did not work when I got home. Overall, I give Intouch Credit Union a 5 out of 5.
Worst Re-Fi Experience Ever
I actually finally gave up after 3 months of providing documentation, going back and forth, and their always needing just one more thing - - then, just one more thing, ad nauseum. I have done business here for 25+ years, beginning when it was the EDS Credit Union. Never had problems, a number of previous loans (not mortgage), have a terrific credit score - - what is their problem? I will never again attempt a mortgage or mortgage re-fi with them, and I advise others to run quickly to a different lender. In fairness, I have never experienced a screw-up with any of my accounts in all of these years, so I will continue to bank here for checking and small savings accounts.
Be Careful If You Do Not Have Time To Babysit Your Bank!!!!!
We have an account with these people and they recently changed the rules to the accounts by sending out a note in the mail.
They will begin charging for a LONG list of services, not previously charged for and the few optional ones can not be avoided unless you physically go into the bank to get it done.
What was once a good idea, has become a very expensive liability to me, and is now costing time and effort I don't have to go correct a change they decided to make.
If you do not have extra time and energy to babysit your bank, this is not the place for you, as it will not be easy for you to take care of on the phone or online (if you want to do anything online, you have to go into the office first as they do not provide your account number to you through statements or any other means beyond showing up in a branch)...
What a pain...
Data as of Q2 2017
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68505 |
| Year Chartered | 1974 |
| Employees | 196 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.05% |
| Return on Equity - YTD | 0.52% |
| Annual Interest Income | $13.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2017vs Q2 2016 | $810.1MM$782.9MM |
| Loans | Q2 2017vs Q2 2016 | $640.0MM$596.9MM |
| Deposits | Q2 2017vs Q2 2016 | $716.0MM$685.5MM |
| Equity Capital | Q2 2017vs Q2 2016 | $72.6MM$73.1MM |
| Loan Loss Allowance | Q2 2017vs Q2 2016 | $4.6MM$5.0MM |
| Unbacked Noncurrent Loans | Q2 2017vs Q2 2016 | $4.0MM$4.4MM |
| Real Estate Owned | Q2 2017vs Q2 2016 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not InTouch Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
InTouch Credit Union Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 0.60% | - | $10k | Holiday Club Savings | |
| 0.50% | $100 | - | HSA Checking | |
| 0.30% | - | - | Chip/Geared Up/On My Own Savings | |
| 0.25% | - | - | IRA Savings | |
| 0.25% | $100 | - | Non-Profit Savings | |
| 0.15% | - | - | Regular Savings | |
| 0.15% | $25 | - | Business Regular Savings |
InTouch Credit Union Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.40%* | $1m* | - | Money Fund Accounts | ||
| OTHER TIERS: 0.10% → Up to $5k | 0.15% → $5k - $25k | 0.20% → $25k - $100k | 0.25% → $100k - $350k | 0.30% → $350k - $700k | 0.35% → $700k - $1mm | |||||
| 0.40%* | $1m* | - | Business Money Fund | ||
| OTHER TIERS: 0.10% → Up to $5k | 0.15% → $5k - $25k | 0.20% → $25k - $100k | 0.25% → $100k - $350k | 0.30% → $350k - $700k | 0.35% → $700k - $1mm | |||||
InTouch Credit Union Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.25%* | $50k* | - | Premium Business Checking | ||
| OTHER TIERS: 0.10% → Up to $10k | 0.15% → $10k - $25k | 0.20% → $25k - $50k | |||||
| 0.20%* | $5k* | - | Plus Business Checking | ||
| OTHER TIERS: 0.10% → Up to $2,500 | 0.15% → $2,500 - $5k | |||||
| 0.20% | $2,500 | - | On My Own/Geared Up Checking | ||
| 0.15%* | $100k* | - | Prime Checking | ||
| OTHER TIERS: 0.05% → $1,500 - $10k | 0.10% → $10k - $100k | |||||
| 0.05% | - | - | Regular Business Checking | ||
| 0.05% | $500 | - | E-ssential Checking | ||
| 0.05% | $1,500 | - | Momentum Checking | ||
InTouch Credit Union CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.31% | $95k | - | 60 Month Jumbo CD | |
| 2.31% | $95k | - | Business 60 Month Jumbo CD | |
| 2.26% | $1k | $95k | 60 Month CD | |
| 2.26% | $1k | $95k | Business 60 Month CD | |
| 1.91% | $95k | - | 48 Month Jumbo CD | |
| 1.91% | $95k | - | Business 48 Month Jumbo CD | |
| 1.86% | $1k | $95k | 48 Month CD | |
| 1.86% | $1k | $95k | Business 48 Month CD | |
| 1.81% | $95k | - | 36 Month Jumbo CD | |
| 1.81% | $95k | - | Business 36 Month Jumbo CD | |
| 1.76% | $1k | $95k | 36 Month CD | |
| 1.76% | $95k | - | 30 Month Jumbo CD | |
| 1.76% | $95k | - | Business 30 Month Jumbo CD | |
| 1.76% | $1k | $95k | Business 36 Month CD | |
| 1.71% | $1k | $95k | 30 Month CD | |
| 1.71% | $95k | - | 24 Month Jumbo CD | |
| 1.71% | $95k | - | Business 24 Month Jumbo CD | |
| 1.71% | $1k | $95k | Business 30 Month CD | |
| 1.66% | $1k | $95k | 24 Month CD | |
| 1.66% | $1k | $95k | Business 24 Month CD | |
| 1.51% | $95k | - | 18 Month Jumbo CD | |
| 1.51% | $95k | - | Business 18 Month Jumbo CD | |
| 1.50% | $1k | - | 15 Month CD | |
| 1.50% | $1k | - | Business 15 Month CD | |
| 1.46% | $1k | $95k | 18 Month CD | |
| 1.46% | $95k | - | 12 Month Jumbo CD | |
| 1.46% | $250 | - | Youth/Young Adult 12-Month Certificate | |
| 1.46% | $95k | - | Business 12 Month Jumbo CD | |
| 1.46% | $1k | $95k | Business 18 Month CD | |
| 1.41% | $1k | $95k | 12 Month CD | |
| 1.41% | $1k | $95k | Business 12 Month CD | |
| 1.05% | $95k | - | 6 Month Jumbo CD | |
| 1.05% | $95k | - | Business 6 Month Jumbo CD | |
| 1.00% | $1k | $95k | 6 Month CD | |
| 1.00% | $1k | $95k | Business 6 Month CD | |
| 0.80% | $95k | - | 3 Month Jumbo CD | |
| 0.80% | $95k | - | Business 3 Month Jumbo CD | |
| 0.75% | $1k | $95k | 3 Month CD | |
| 0.75% | $1k | $95k | Business 3 Month CD |
InTouch Credit Union IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.31% | $95k | - | 60 Month Jumbo IRA | |
| 2.26% | $1k | $95k | 60 Month IRA | |
| 1.91% | $95k | - | 48 Month Jumbo IRA | |
| 1.86% | $1k | $95k | 48 Month IRA | |
| 1.81% | $95k | - | 36 Month Jumbo IRA | |
| 1.76% | $95k | - | 30 Month Jumbo IRA | |
| 1.76% | $1k | $95k | 36 Month IRA | |
| 1.71% | $95k | - | 24 Month Jumbo IRA | |
| 1.71% | $1k | $95k | 30 Month IRA | |
| 1.66% | $1k | $95k | 24 Month IRA | |
| 1.51% | $95k | - | 18 Month Jumbo IRA | |
| 1.50% | $1k | - | 15 Month IRA | |
| 1.46% | $95k | - | 12 Month Jumbo IRA | |
| 1.46% | $250 | - | Youth/Young Adult 12-Month IRA Certificate | |
| 1.46% | $1k | $95k | 18 Month IRA | |
| 1.41% | $1k | $95k | 12 Month IRA | |
| 1.05% | $95k | - | 6 Month Jumbo IRA | |
| 1.00% | $1k | $95k | 6 Month IRA | |
| 0.80% | $95k | - | 3 Month Jumbo IRA | |
| 0.75% | $1k | $95k | 3 Month IRA |
