InTouch Credit Union

Overview / Commentary
5640 Democracy Drive
Plano, TX 75024

InTouch Credit Union is a large credit union headquartered in Plano, Texas, having been originally chartered in 1974. The credit has grown to serve tens of thousands of members located in all 50 states and in various countries all over the world.

ITCU offers depository and loan products and services to provide personal, business, and wealth management banking solutions to meet the needs of its members. On its personal depository banking side, the credit union makes a range of savings account products available, including youth savings, health savings, and money market and certificate accounts. Its certificate account offerings range in term lengths from 3 to 60 months and require a $1000 minimum to open. There is a range of checking account products available, among which are offerings that provide unlimited checks or accounts that are managed exclusively online.

InTouch Credit Union online banking provides 24-hour access to accounts for mobile banking, account management, and QuickBooks through its eBanking platform. The credit union also offers a variety of educational tools and webinars to help members understand products and services related to things like children’s and college students’ savings programs. ITCU’s website also features calculators to help members with budgeting and account rate comparison. The credit union issues loans to both businesses and individuals for vehicles, real estate, equipment, and credit cards.

InTouch Credit Union is a non-federal, state-chartered credit union and is insured by the NCUA. It operates branches in the physical vicinity of the city of Dallas, close to its headquarters.

Field of Membership Restrictions

Membership in InTouch Credit Union is generally open to those who live, work, worship, or attend school within the geographies of each of our branches, with the exception of the Memphis branch, which operates under a Select Employer Group (SEG) field of membership. Employees of Dr Pepper Snapple Group, Caesars Entertainment Corporation, and other local SEGs also qualify.
See current membership details

Polite, Professional At Sterling, VA Branch

Posted by: |

The 5-10 mile radius FOM is very misleading it includes residents of Fairfax County.

CD Rate Increase/Decrease

FYI reference:

*HYC CDs earn an additional 25 basis points (over regular CD rates) while an HYC account is open and in good standing. The HYC CD rate will be reduced to the equivalent regular CD term (at the time it was opened) if the HYC account is closed while the HYC CD is still open. Rates subject to change without notice. For CD rates and disclosures, visit our All Rates page. "

The High-Yield Checking Account Is Capped At $30K (For Purpose Of Earning 2.63%)

Posted by: |

I thought that being able to earn 2.63% on one's deposit amount in the High-Yield Checking with *no maximum* was too good to be true (even if it did require $5K+ in debit card spending per month). Indeed, it is. There is a $30K cap.


This is the worst credit union I have ever dealt with I opened an account online 7-13-20 it took 7 days for them to start to process my application but only after two calls asking what the status was they said the girl that handles that has been busy …..NICE
So then on 7-24 I deposit a payroll check and was told it would be put on hold as it a new account ..ok no problem
I login on Monday 7-27-20 and it show its avail ok so I pay my bills because it avail right….. nope money was then put on hold until 8-7-20
Its now 8-1-20 and I have already received checks that I ordered but still no Debit card and its going to take 2 weeks to get my paycheck so I can pay my bills




Health Grade Components

NCUA #68505
Year Chartered1974
Primary Regulator
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD8.81%
Annual Interest Income$7.8MM
Assets and Liabilities
AssetsQ1 2021vs Q1 2020$952.9MM$837.4MM
LoansQ1 2021vs Q1 2020$678.5MM$683.0MM
DepositsQ1 2021vs Q1 2020$809.8MM$705.1MM
Equity CapitalQ1 2021vs Q1 2020$82.9MM$69.6MM
Loan Loss AllowanceQ1 2021vs Q1 2020$5.4MM$4.8MM
Unbacked Noncurrent LoansQ1 2021vs Q1 2020$4.2MM$5.7MM
Real Estate OwnedQ1 2021vs Q1 2020$0$0
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Always verify rates and promotions with the bank or credit union. We are not InTouch Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

InTouch Credit Union Savings Account Rates

0.75%*$5$10kChip's Kids Savings
OTHER TIERS: 0.10% $10k+
0.75%*$5$10kOn My Own Savings
OTHER TIERS: 0.10% $10k+
0.75%*$5$10kGeared Up Savings
OTHER TIERS: 0.10% $10k+
0.25%$100-HSA Checking
0.25%*$10$10kHoliday Club Savings
OTHER TIERS: 0.05% $10k+
0.25%--Health Savings
0.10%--IRA Savings
0.10%$100-Non-Profit Savings
0.05%$5-Regular Savings
0.05%$25-Business Regular Savings

InTouch Credit Union Money Market Rates

1.61%*$1m*-Business Money Fund
OTHER TIERS: 0.05% Up to $5k | 0.15% $5k - $25k | 0.20% $25k - $100k | 1.01% $100k - $350k | 1.41% $350k - $700k | 1.51% $700k - $1m
0.45%*$1m*-Money Fund Accounts
OTHER TIERS: 0.10% Up to $25k | 0.15% $25k - $100k | 0.20% $100k - $350k | 0.25% $350k - $700k | 0.40% $700k - $1m

InTouch Credit Union Checking Account Rates

1.26%$2.5k$30kHigh Yield Checking - Debit Card Use $2,500.00 - $29,999.99
0.50%$1.5k$2.5kHigh Yield Checking - Debit Card Use $1,500.00 - $2,499.99
0.35%$750$1.5kHigh Yield Checking - Debit Card Use $750.00 - $1,499.99
0.15%$500$750High Yield Checking - Debit Card Use $500.00 - $749.99
0.10%*$100k*-Prime Checking
OTHER TIERS: 0.05% $1.5k - $100k
0.10%$2.5k-On My Own Checking
0.10%$2.5k-Geared Up Checking
0.05%--Regular Business Checking
0.05%$500-Momentum One Checking
0.05%$500-Momentum Plus Checking
0.05%--High Yield Checking - Debit Card Use UNDER $500.00 or OVER $30,000.00

InTouch Credit Union CD Rates

1.30%$1k$95k60 Month High Yield Checking CD
1.05%$1k$95k60 Month CD
1.05%$1k$95kBusiness 60 Month CD
0.95%$1k$95k36 Month High Yield Checking CD
0.85%$1k$95k48 Month CD
0.85%$1k$95kBusiness 48 Month CD
0.75%$1k$95k24 Month High Yield Checking CD
0.70%$1k$95k36 Month CD
0.70%$1k$95kBusiness 36 Month CD
0.65%$1k$95k12 Month High Yield Checking CD
0.55%$1k$95k30 Month CD
0.55%$1k$95kBusiness 30 Month CD
0.55%$1k$95k6 Month High Yield Checking CD
0.50%$1k$95k24 Month CD
0.50%$1k$95kBusiness 24 Month CD
0.50%*$25*$10k12 Month Save to Win CD
OTHER TIERS: 0.05% $10k+
0.45%$1k$95k18 Month CD
0.45%$1k$95kBusiness 18 Month CD
0.45%$250-12 Month Youth/Young Adult Certificate Special
0.40%$1k$95k12 Month CD
0.40%$1k$95kBusiness 12 Month CD
0.40%$1k-Business 7 Month CD - New Money
0.35%$1k$95k3 Month High Yield Checking CD
0.30%$1k$95k6 Month CD
0.30%$1k$95kBusiness 6 Month CD
0.10%$1k$95k3 Month CD
0.10%$1k$95kBusiness 3 Month CD

InTouch Credit Union IRA Rates

1.05%$1k$95k60 Month IRA
0.85%$1k$95k48 Month IRA
0.70%$1k$95k36 Month IRA
0.55%$1k$95k30 Month IRA
0.50%$1k$95k24 Month IRA
0.45%$1k$95k18 Month IRA
0.40%$1k$95k12 Month IRA
0.30%$1k$95k6 Month IRA
0.10%$1k$95k3 Month IRA

Cities: Allen, Auburn Hills, Frisco, Henderson, Las Vegas, McKinney, North Las Vegas, Plano, Prosper

Allen Branches
Branch Office1010 W Exchange Pkwy Ste 170Allen, TX 75013-7113

Auburn Hills Branches
Branch Office3355 University DrAuburn Hills, MI 48326

Frisco Branches
Branch Office9151 Warren PkwyFrisco, TX 75035

Henderson Branches
Branch Office4299 E Sunset RdHenderson, NV 89014

Las Vegas Branches
Corporate Office5812 S Durango DrLas Vegas, NV 89113

McKinney Branches
Branch Office6375 Eldorado PkwyMcKinney, TX 75070-5627

North Las Vegas Branches
Branch Office2620 E Craig RdNorth Las Vegas, NV 89030

Plano Branches
Corporate Office5640 Democracy DrPlano, TX 75024
Branch Office4701 W Plano Pkwy Ste 100Plano, TX 75093

Prosper Branches
Branch Office4940 W UniversityProsper, TX 75078

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