InTouch Credit Union

Overview / Commentary
5640 Democracy Dr
Plano, TX 75024

InTouch Credit Union is a large credit union headquartered in Plano, Texas, having been originally chartered in 1974. The credit has grown to serve tens of thousands of members located in all 50 states and in various countries all over the world.

ITCU offers depository and loan products and services to provide personal, business, and wealth management banking solutions to meet the needs of its members. On its personal depository banking side, the credit union makes a range of savings account products available, including youth savings, health savings, and money market and certificate accounts. Its certificate account offerings range in term lengths from 3 to 60 months and require a $1000 minimum to open. There is a range of checking account products available, among which are offerings that provide unlimited checks or accounts that are managed exclusively online.

InTouch Credit Union online banking provides 24-hour access to accounts for mobile banking, account management, and QuickBooks through its eBanking platform. The credit union also offers a variety of educational tools and webinars to help members understand products and services related to things like children’s and college students’ savings programs. ITCU’s website also features calculators to help members with budgeting and account rate comparison. The credit union issues loans to both businesses and individuals for vehicles, real estate, equipment, and credit cards.

InTouch Credit Union is a non-federal, state-chartered credit union and is insured by the NCUA. It operates branches in the physical vicinity of the city of Dallas, close to its headquarters.

Field of Membership Restrictions

Membership in InTouch Credit Union is generally open to those who live, work, worship, or attend school within the geographies of each of our branches, with the exception of the Memphis branch, which operates under a Select Employer Group (SEG) field of membership. Employees of Dr Pepper Snapple Group, Caesars Entertainment Corporation, and other local SEGs also qualify.
See current membership details

Related Posts

9-Month Certificate - 2.59% APY Or 2.64% APY - 11/15/2018

InTouch Credit Union has added a 9-month Certificate Special. The credit union has branches in Texas, Michigan, Nevada, Tennessee and Virginia. 2.59% APY - $1,000 2.64% APY - $95,000

View all posts from:

Polite, Professional At Sterling, VA Branch

Posted by: JWARREN | Feb 9, 2018

The 5-10 mile radius FOM is very misleading it includes residents of Fairfax County.

Great credit union

I had used banks before. While they seemed fine, I had a disappointing experience with a bank. I was offered the opportunity to join a credit union. I hadn't, at first, noticed much of a difference. But over time I found myself glad to have done so. If I overdrew my checking account, it just took the rest of the balance from my savings without charging me anything. The amount that needed to stay in the account was a reasonable amount that I have always been able to keep in my account. It is easy to keep adding money to my savings, by setting up a regular transfer of funds. I also had the option to set up a payment service for life insurance through the credit union. Quarterly I make payments into that. It's easy to bank online, to make online payments, to manage my deposits, and keep up with my accounts. I can acess my account online, through apps, and go to local credit unions to bank with mine although it is located states away. I find it's a great option for me, has become my favorite way to manage my money, and was the best option for me.

The High-Yield Checking Account Is Capped At $30K (For Purpose Of Earning 2.63%)

Posted by: Jerry B. | Feb 28, 2018

I thought that being able to earn 2.63% on one's deposit amount in the High-Yield Checking with *no maximum* was too good to be true (even if it did require $5K+ in debit card spending per month). Indeed, it is. There is a $30K cap.

Terrible Credit Union, Pretty Much Just Another Bank

Posted by: Amberlynn | Feb 13, 2019

I used to really like this CU and was considering a new loan with them until their new fee schedule shows a minimum balance requirement of $300 in the share savings. IT IS A REQUIREMENT to have the savings account as part of the membership. I previously liked to have a portion of my direct deposit sent to the savings account and then once a month disbursed to pay my loans, but with a monthly minimum you cant do this. Who ever decided to have a minimum requirement on a mbr savings account has lost their mind. The fee is only $5 but the principal is the account is required, this is a CU not a bank and to add this to generate fee's is ridiculous. I know I'm only one person and I don't carry a big balance with them but they have lost my current and future business for sure.



Health Grade Components

NCUA #68505
Year Chartered1974
Primary Regulator
Profit Margin
Return on Assets - YTD-0.47%
Return on Equity - YTD-6.19%
Annual Interest Income$30.8MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$907.8MM$805.6MM
LoansQ4 2018vs Q4 2017$777.4MM$678.8MM
DepositsQ4 2018vs Q4 2017$735.1MM$702.4MM
Equity CapitalQ4 2018vs Q4 2017$69.5MM$74.1MM
Loan Loss AllowanceQ4 2018vs Q4 2017$5.0MM$4.6MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$6.1MM$5.3MM
Real Estate OwnedQ4 2018vs Q4 2017$0$0

Rates for InTouch Credit Union are currently being reviewed.



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